The PIKA Warp the Appliance for Linux / Asterisk

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The PIKA Warpthe Appliance for Linux / Asterisk
BD15
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Contents

• About Pika Technologies
• The Warp Appliance - overview
• Applications
• The Warp Appliance - Details

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About Pika Technologies

• Headquarters in Ottawa, Canada
• 20 years experience delivering Computer
  Telephony building blocks
• Telephony Boards/cards for PCs
• Telephone/VOIP network connectivity
• Media processing applications
• Embedded Telephony platform
• Worldwide Partners and Customers including
• Cable Companies
• Service providers
• IVR developers
• IP PBX developers
• Gateway developers
• Logging developers
• Recognized focus on quality and customer service
• www.pikatech.com

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Pika Technologies, Inc. - Confidential
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The PIKA Warp - Overviewthe Appliance for Linux
/ Asterisk
BD15
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The PIKA Warp Embedded Appliance
The PIKA WARP Appliance is a small, low cost
development platform for telephony based
applications using Asterisk or other PBX
software. Target audience small to medium sized
business companies/entities.
The appliance eliminates hardware and software
integration problems in a solid state and
brandable form factor. It includes traditional
hardware based telephony line interfaces.
Pika Technologies, Inc. - Confidential
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Warp - Features and Capabilities

• Features
• The only embedded customizable platform!
• Pre-installed default Asterisk config files
• Audio line-in/line-out (music on hold / paging)
• One standard FXS port
• Support for FXO/FXS/BRI/GSM modules
• Power fail transfer ports
• Fully customizable easily private labeled
• Cross-compile environment with top-level GUI
• Dynamic thermal management (fan)
• Solid-state / no hard drive
• Platform with Open Development Environment
• Desk mount/stackable or wall mountable
• Compact ready-for-market form factor
• Regularity Approvals
• North American telecoms and safety (FCC/UL/CSA)
• European Union (CE)

• Processor
• Embedded AMCC Power PC 440EP, 533MHz, 1,200 mips
• Supports floating point and MMU
• Memory
• Internal flash 256 MB
• Internal RAM 256 MB
• External SD flash
• Voice mail
• Prompts
• Configuration files
• Custom settings
• Capacities
• 75 VoIP end points
• 32 simultaneous conversations
• 1 standard FXS port in every unit
• Up to 8 additional FXS ports
• Up to 8 FXO ports

• Display
• Liquid crystal (LCD)
• 2 x 20 character programmable
• Backlit
• Invertible for wall mounting
• API controlled
• Toggle button
• Changes LCD display

2020-12-05
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Pika Technologies, Inc. - Confidential
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Warp - Ports, Connections Interfaces
2 x GSM Port (future)
Analog Card 4 x FXS/station PFT
Analog Card 4 x FX0/trunk PFT
2 x BRI (4 channels)
RS232/Serial (programming)
Intelligent Fan
FXS Port
Power Cable
Ethernet (10/100)
SD Card
Audio Out /In
USB (v1.1)
2020-12-05
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Pika Technologies, Inc. - Confidential
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Typical Applications System Building Blocks
Conference bridge
Gateway
Voicemail
End Customer Applications or Products (Asterisk
enables scripts. No C programming
required!)
Dictation
Logging/Recording
QoS
Customer Specific
Apps
Call Center
Key System
Auto Call Dialler
IVR
IP PBX Eg. Jazinga
Fax Server
Appointment Reminder
Available 3rd party building blocks (open-source
or proprietary)
Configuration GUI
S/W
Asterisk, FreeSwitch, SIPX, etc.
PIKA API
S/W
PIKA Drivers, Media Processing Apps
PADS
Linux
Powered by PIKA

H/W
2020-12-05
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Pika Technologies, Inc. - Confidential
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PIKA Warp Example Applicationson the Appliance
for Linux / Asterisk
BD15
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The Warp Example Applications

• IP-PBX Solutions
• Stand Alone IP PBX
• Adjunct solutions IVR, FAX server, Voicemail,
  Voice Logging, IP-PBX, Predictive dialing, Alert
  notification, etc.
• Legacy PBX Migration
• Fixed Mobile Convergence
• VoIP Quality of Service
• VoIP Lifecycle Management
• Packet Loss Improvement
• Cost Effective alternative for CT Card PC
  solutions
• Hosted Hybrid - Hosted VoIP PBX Adjunct
  applications
• Wireless Local Loop PBX (eg GSM trunking)

2020-12-05
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Pika Technologies, Inc. - Confidential
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Replace CT Card PC- The perfect replacement for
Dialogic (Eicon, NMS,
Brooktrout), Sangoma, Aculab and Digium card
solutions
www.pikatech.com
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• IP-PBX
• Customizable PBX Solution
• Variable connectivity options
• Analog/VoIP/BRI trunks
• Analog/VoIP desktop phones

Fax
2020-12-05
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• IP-PBX
• Adjunct solutions compliment existing PBXs

2020-12-05
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Pika Technologies, Inc. - Confidential
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• IP-PBX
• Providing an evolution path to IP
• Preserving legacy investments

Hybrid SIP Trunk offsite extensions
SMB IP-PBX Architecture
SIP trunk via gateway
2020-12-05
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Pika Technologies, Inc. - Confidential
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Fixed Mobile Convergence One Number - For
Small Business with Mobile users - Plug and
play (PBX independent) - No changes to PBX
required - Web I/F
2020-12-05
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Pika Technologies, Inc. - Confidential
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• VoIP Quality of Service
• VoIP Lifecycle Management

• Network Pre-Assessment
• Value proposition
• Identify QOS issues up front saving future
  (immediate) customer complaints.
• Save additional truck rolls by resolving network
  usage issues during the first visit.
• Identify opportunity to sell replacement network
  infrastructure to resolve potential issues.
• Minimize time spent at an install that is never
  going to work properly
• Identify appropriate/reasonable SLA terms
• Emergency VoIP Diagnostics
• Value proposition
• Stop the finger pointing between bandwidth
  provider, local network, and the solution.
• Reduce customer dissatisfaction by addressing
  quality issues quickly via in depth diagnosis
  info.
• Minimize truck rolls, by monitoring remotely,
  then sending the right tech, or no roll at all.
• Service is provided on an as needed basis. No
  monthly recurring fees
• Expert network analysis of data is available
  (extra charge)
• 24/7 Monitoring
• Value proposition
• Characterize quality issues and isolate them
  before the user experience is severely degraded

2020-12-05
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Pika Technologies, Inc. - Confidential
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• VoIP Quality of Service Packet Loss
• Packet Loss Improvement Applications
• Available for any application

Site B
Site A

• PIKAs Packet Safe IP Technology provides for up
  to a 100X improvement in packet loss over the
  internet.
• Dramatically improves the voice quality of calls
  between commonly equipped sites.
• Site B The Warp functions as a standalone IP-PBX
  with Packet Safe IP Technology. GSM Trunking also
  provided.

Internet

• Reduce inter-site calling charges
• No need to replace your existing phone system
• Expandable GSM, local SIP extensions

Site C
2020-12-05
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Pika Technologies, Inc. - Confidential
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Hosted Hybrid Solutions

• On-site Recording Apps
• Some customers want local recording
• Some hosted architectures do not see the media
• Legal liability of the service provider have the
  recording in their possession
• IP Survivability (Chicken Switch)
• loss of link
• Power outage safety line
• 911
• Fax
• GSM Routing (lease cost routing)
• Handset switch for multiple local operators
• Paging
• Auto-provisioning
• Perceived value of CPE H/W (also a churn barrier)
• QoS (roadmap item) Warp would enable the
  customer to provide your own bandwidth vs. the
  service provider providing separate bandwidth.
• Gateway to facilitate transition from PBX to
  Hosted (keep your own phones, PBX, wiring)
• Key system add-ons like door opener, bells, temp
  sensors, badge access readers, etc

2020-12-05
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Pika Technologies, Inc. - Confidential
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Wireless Solutions GSM PBX Warp with future GSM
module for WLL backhaul
www.pikatech.com
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The PIKA Warp the detailsthe Appliance for
Linux / Asterisk
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Features

• Pre-installed default Asterisk config files
• Audio line-in/line-out (music on hold / paging)
• One standard FXS port
• Support for FXO/FXS/BRI/future GSM modules
• Power fail transfer ports
• Fully customizable
• Cross-compile environment with top-level GUI
• 2 x 20 programmable LCD
• Dynamic thermal management (fan)
• Platform with Open Development Environment

Dec-20
Slide 21
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Design

• Unique
• Desk mount/stackable
• Small (only twice the size of a router)
• Wall mountable
• Easily Privately
• Labelled

Dec-20
Slide 22
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Capacities

• 75 VoIP end points
• 32 simultaneous conversations
• 1 standard FXS port in every unit
• Up to 8 additional FXS ports
• Up to 8 FXO ports
• Up to 4 ports/8 channels BRI
• Up to 4 GSM radios with S/W switchable SIMs
  (future module)

Dec-20
Slide 23
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Hardware

• Processor
• Embedded AMCC Power PC 440EP
• 533MHz
• 1,200 mips
• Supports floating point and MMU
• Memory
• Internal flash 256 MB
• Internal RAM 256 MB
• Removable SD flash
• Voice mail
• Prompts
• Configuration files
• Custom settings
• NO hard drive

Dec-20
Slide 24
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Hardware

• Fan
• Only runs when temperature exceeds 55C
• Variable speed
• Built-in temperature sensor
• Can monitor temperature through OS
• One FXS port standard built in to every unit

Dec-20
Slide 25
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Hardware

• One FXS port standard built in to every unit
• Expansion modules max 2 per system
• 4 port analog FXO/trunk with 1 port PFT
• 4 port analog FXS/station with 1 port PFT
• 2 port/4 channel BRI
• 2 port GSM (future)

FXO/trunk
FXS/station
BRI
GSM
Dec-20
Slide 26
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Hardware

• Ports
• Ethernet (10/100)
• USB (v1.1)
• Audio In/Out
• RS232/Serial (programming)

Intelligent Fan
Ethernet (10/100)
USB (v1.1)
Audio Out /In
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Hardware

• Ports
• Ethernet (10/100)
• USB (v1.1)
• Audio In/Out
• RS232/Serial (programming)
• Display
• Liquid crystal (LCD)
• 2 x 20 character
• Backlit
• Invertible for wall mounting
• API controlled
• Toggle button
• Changes display

Dec-20
Slide 28
29
Hardware

• Power /system status LED
• Reset button
• Remotely accessiblefunction
• External brick power supply
• NA or Europe
• Includes EMC filtering

Dec-20
Slide 29
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Major Differentiators

• Customizable software development platform (PADS)
• Reliability
• power fail transfer ports
• solid state /no hard drive
• dynamic thermal management (fan)
• Hardware telephony features
• single built in FXS port
• audio in/out ports
• optional modules (FXO/FXS/BRI/future GSM)
• Programmable display
• Easily brandable
• Unique look
• Proven voice applications

Dec-20
Slide 30