Sweet 16 dresses

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ABOUT US

• Trendy Clothing has an in-house design team and
  can manufacture to any specification.  We can
  also produce our styles with your branding MOQ
  is approximately 200pcs per style/colour.   
•   CS_at_trendyclothing.co.uk  for more information.
• We also benefit from a global network of
  reliable suppliers from British,
  Europe and South Asia, enabling us to offer an
  extensive range of quality fashion garments at
  low prices.  We supply online fashion retailers,
  boutiques, multiple retailers wholesalers
  worldwide. Our website is updated with new styles
  daily, so keep checking for the latest styles.

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FREQUENTLY ASKED QUESTIONS

• FAQs
• If you can't find the answer to your question on
  this page, please contact Customer Services
  at CS_at_Trendyclothing.co.uk
• 1. Why should I create a user profile at Trendy
  Clothing ?
• Before placing an order, you need to create a
  user profile. When you log in to your user
  profile, your personal details are already stored
  so that you don't have to enter them again when
  placing a new order.
•  2. I forgot my password / username - can you
  help me?
• If you forgot your password, just click the
  Forgot password link and we will send you an
  email with information on how to reset your
  password. A forgotten username can be retrieved
  directly via email.

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• 3. How do I sign up for the Trendy
  Clothing newsletter?
• The easiest way to sign up for our newsletter is
  to set up a Trendy Clothing account. You don't
  have to buy anything, but when you do want to
  start shopping, this will give you a head start
  and make your order process a lot quicker.
  Alternatively, you can sign up for our newsletter
  straight from the homepage without setting up an
  account.
•  
• 4. What if my parcel is lost? Will I get
  reimbursed?
• If you have not received your order, we will need
  to raise a full investigation with our couriers
  which can take up to 2 weeks to confirm with them
  that you have not received your parcel. Once we
  can confirm this, we can either refund you or
  re-dispatch your order (stock willing).
•  

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• 5. Am I still able to return my item if there is
  make-up around the neckline etc?
• Any unwanted items must be returned to Trendy
  Clothing in a saleable condition. Unfortunately
  any returns which are found to have make-up
  stains on the garment cannot be exchanged or
  refunded unless they are faulty.
•  6. Is it safe to order online?
• You can be assured that shopping with Trendy
  Clothing is safe! We are a member of "Verified by
  Visa" and "Secure by MasterCard", providing
  additional security when using your payment cards
  online.

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• 7. How much does postage cost and do I need to
  sign on delivery?
• We charge 2.95 for Standard Delivery which takes
  up to 3 working days, 3.95 for a Next Day
  service and 5.99 for a guaranteed Saturday
  service. For Europe we charge 3.95 for Standard
  Delivery and 13 for a next day service. Please
  note next day orders must be placed before 1500
  GMT.  For USA and Canada we charge 15 for a 2 to
  3 days service. Please note next day orders must
  be placed before 1200 GMT. For other
  international orders we charge 16 for a Standard
  Delivery Service.  You do not need to sign for
  delivery, the parcel can be left in a safe place
  or left with a neighbour, and however any
  instructions left for the driver to be left in a
  safe place are only requests and are not
  guaranteed.
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• 8. Can I track my Parcel?
• Yes, You can Track Your Parcel

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• 9. How do I unsubscribe from your newsletters?
• Click the 'Unsubscribe' button at the bottom of
  the email newsletter
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• 10. What should I do if I receive an incorrect or
  faulty item?
• We're sorry to hear that you've received an
  incorrect or faulty item. Please contact us
  stating the order number, and further details of
  the issue. One of our customer service agents
  will be more than happy to look into this for
  you.
• 1. How do I use a promotional code?
• Once you've reached the Checkout stage, enter
  your promotional code into the 'Redeem a
  promotion code' box, enter the correct code and
  click 'Continue'. If the code is valid, your
  discount will be applied!

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• 12. Do you have a shop?
• As we are a dedicated online retailer, we do not
  have a shop.
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• 13. How can I pay for my order?
• We accept the following payment cards Visa, Visa
  Debit, MasterCard, Solo, Maestro,
  Electron and American Express. We also
  accept PayPal payments.
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• 14. How can I contact you?                        
     
• Please visit our Contact Us page for details of
  how to get in touch. We aim to respond to queries
  within 24 hours (Monday-Friday)

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RETURNS

• We hope you are satisfied with all of your
  purchases but if you ever need to return an item,
  you can do so within 14 days from the date your
  parcel was dispatched. Please note, we cannot
  offer refunds on pierced jewelers or on swimwear
  if the hygiene seal is not in place or has been
  broken. 

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CONNECT WITH US
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