Trendy fashion

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ABOUT US

• Since our launch in 2011 Trendy Clothings has
  been selling the latest wholesale ladies
  fashions, Trendy stock 100s of styles, many of
  which are manufactured by us in the UK. Trendy
  Clothings is a fresh and vibrant online store
  that aims to stay on top of the latest trends in
  order to provide our customers with the best that
  the fashion world has to offer. We have fast
  established ourselves as a reputable and reliable
  company that is able to stand toe-to-toe with
  some of the most well-known online fashion
  retailers.

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We believe fashion is a right not a luxury!

• Unlike many other online retailers we do
  more than just sell clothes. We like to point you
  in the right direction by giving you helpful and
  handy fashion tips and advice in our regularly
  updated blog. Here you can find out how to
  achieve the hottest celebrity looks as well as
  get information on our most popular items.

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FREQUENTLY ASKED QUESTIONS

• FAQs
• If you can't find the answer to your question on
  this page, please contact Customer Services
  at CS_at_Trendyclothing.co.uk
• 1. Why should I create a user profile at Trendy
  Clothing ?
• Before placing an order, you need to create
  a user profile. When you log in to your user
  profile, your personal details are already stored
  so that you don't have to enter them again when
  placing a new order.
• 2. I forgot my password / username - can you help
  me?
• If you forgot your password, just click the
  Forgot password link and we will send you an
  email with information on how to reset your
  password. A forgotten username can be retrieved
  directly via email.

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• 3. How do I sign up for the Trendy
  Clothing newsletter?
• The easiest way to sign up for our newsletter
  is to set up a Trendy Clothing account. You don't
  have to buy anything, but when you do want to
  start shopping, this will give you a head start
  and make your order process a lot quicker.
  Alternatively, you can sign up for our newsletter
  straight from the homepage without setting up an
  account.
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• 4. What if my parcel is lost? Will I get
  reimbursed?
• If you have not received your order, we will
  need to raise a full investigation with our
  couriers which can take up to 2 weeks to confirm
  with them that you have not received your
  parcel. Once we can confirm this, we can either
  refund you or re-dispatch your order (stock
  willing).

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• 5. Am I still able to return my item if there is
  make-up around the neckline etc?
• Any unwanted items must be returned to
  Trendy Clothing in a saleable condition.
  Unfortunately any returns which are found to have
  make-up stains on the garment cannot be exchanged
  or refunded unless they are faulty.
• 6. Is it safe to order online?
• You can be assured that shopping with Trendy
  Clothing is safe! We are a member of "Verified by
  Visa" and "Secure by MasterCard", providing
  additional security when using your payment cards
  online. We use industry-standard encryption
  systems for potentially sensitive information,
  such as your name, address and other critically
  sensitive information like your credit / debit
  card details. Information passed between your
  computer and our website cannot be read in the
  event of someone else intercepting it.

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• 7. How much does postage cost and do I need to
  sign on delivery?
• We charge 2.95 for Standard Delivery which
  takes up to 3 working days, 3.95 for a Next Day
  service and 5.99 for a guaranteed Saturday
  service. For Europe we charge 3.95 for Standard
  Delivery and 13 for a next day service. Please
  note next day orders must be placed before 1500
  GMT.  For USA and Canada we charge 15 for a 2 to
  3 days service. Please note next day orders must
  be placed before 1200 GMT. For other
  international orders we charge 16 for a Standard
  Delivery Service.  You do not need to sign for
  delivery, the parcel can be left in a safe place
  or left with a neighbour, and however any
  instructions left for the driver to be left in a
  safe place are only requests and are not
  guaranteed.

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RETURNS

• We hope you are satisfied with all of your
  purchases but if you ever need to return an item,
  you can do so within 14 days from the date your
  parcel was dispatched. Please note, we cannot
  offer refunds on pierced jewellery or on swimwear
  if the hygiene seal is not in place or has been
  broken. Click here to view our full Returns
  Policy.Full return policy
• We hope that you will love everything you buy
  from us, however if this is not the case, we
  promise to refund any item you are unhappy with
  when you return it to us in a saleable condition
  within 14 days of the date shown on your dispatch
  note. For hygiene reasons, pierced jewellery is
  non refundable. Please ensure that lingerie and
  swimwear items are tried on over your own
  underwear. In the interest of hygiene, please do
  not remove the seal. If this is the case then we
  can reasonably decline your refund. 

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Contact Us
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