Managerial Skills

1
Interpersonal Skills
Oral Presentation
Managerial Skills
Writing
2
Role Plays
Self Awareness Inventories
Interpersonal Skills
Readings
Oral Presentation
Writing
3
Role Plays
Inventories
Ugli Orange
Cohen Conflict
Salary discussions
Negotiation
Coaching Counseling
Self Esteem
Flintstones
Giving Feedback
Leader Style
Path goal Leader
Int/Ext Motivation
Big Five
Inbox exercise
Problem Solving
Locus of Control
Virtual Team
4
Role Plays/Inventories
Readings
Ugli Orange
Keys Case AR 6, 7, 14
Salary discussions
Coaching Counseling
Manzoni, AR 9,15, 10, 12 p411-422
Flintstones
Learn From Roleplays
Path goal Leader
Big Five, S Est, Locus, Int/Ext Mot, Cohen,
Leader Style
AR 1, Web desc, Learn from Inventories
Inbox exercise
Mintzberg
Virtual Team
Janasz et al 19
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Interpersonal Skills
Oral Presentation
Finding Empirical Research
Writing
Writing Multiple Drafts
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Reason for writing

• Prepare for Managerial Job
• Research about mangers
• Improve performance in other classes
• Research about students

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FIREFinance, Insurance, Real Estate
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FIREFinance, Insurance, Real Estate
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FIREFinance, Insurance, Real Estate
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Time Spent Writing

• 15-20 of managerial time
• 30 of professional technical persons time
• Accountant Partners Study
• 80 partners write a memo/day
• 93 write letter to client/week
• 67 write report/notes to financial statement

Smeltzer Thomas, 94
12
Writing is required in C24 because

• Managers professionals write a lot
• Writing is expected in managerial jobs
• Writing skills help you
• get a job
• get promoted

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What do managers write?

• Memos
• Persuasive Letters
• Reports
• Proposals

Smeltzer Thomas, 94
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Skills needed for managerial writing

• Memos ? Summarizing, describing
• Reports ? Defining Analyzing
• Persuasive Letters Proposals ? Arguing

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Important features about writing

• Clarity
• Conciseness
• Organization
• Readability (audience needs)

Smeltzer Thomas, 94
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Summary
Definition
Inquiry Writing
Argument
Analysis
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Why these tasks in this order?

• Based on research (Hillocks, 86 meta-analyses)

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Interpersonal Skills
Oral Presentation
Summary
Definition
Writing
Argument
Analysis
21
Interpersonal Skills
Feedback on Draft of Slides
Oral Presentation
Feedback by Practicing with Peer
Writing
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Process for Oral Presentation Assignments
Read Rowan article
Make slides on confusing part in assigned text
material
Get feedback on Presentation Slides from Professor
Get feedback on Practice Presentation from Peer
Self
Do Final Presentation
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Rationale for Oral Presentation Assignment

• What to Present
• Focus on performance relevant dimensions
• Practice
• Focus on self awareness

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Rationale for Oral Presentation Assignment

• What to present
• Read Rowan article
• Read assigned material identify type of
  explanation
• Submit slides to professor for feedback b/f
  presenting
• Focus on performance relevant dimensions
• Evaluate one peer on practice presentation
• Evaluate yourself on practice presentation
• Evaluate all peers on final presentation
• Evaluate yourself on final presentation

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Rationale for Oral Presentation Assignment

• Focus on practice
• Peer introduction to group
• Connection between resume and descriptive task
• Practice with peer
• Focus on self awareness
• Assess feelings before after presenting

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Role Plays Inventories
Interpersonal
Feedback on Draft of Slides
Oral Presentation
Feedback by Practicing with Peer
Summary
Definition
Writing
Argument
Analysis