Cover Page

1
Corporate Statement of Capabilities
Corporate Office/Mailing Address 4425
Nicole Drive, Suite A . Lanham, MD 20706-4352
Telephone [phone] . Fax [phone]
www.dozier-tech.com
2
Table of Contents

• Message from the Chief Executive Officer Page 3
• Mission Statement Page 4
• Profile Page 5
• Management Page 6
• Key Business Tenets Page 7
• Core Competencies Pages 8-19
• Standard Industrial Classifications Page 20
• Who Are DTIs Clients? Page 21
• DTIs Procurement Marketing Tools Page 22
• Partnering Advantages with DTI Page 23
• Components of a DTI Collaboration Page 24
• Client Benefits Page 25

3
Message from the President CEO
To My Prospective Customers Dozier Technologies,
Inc. (DTI) is pleased to present our company
overview to you. As a leader in the delivery of
innovative business, creative, and technology
solutions, DTI utilizes the optimum mix of
business strategies and digital technologies to
satisfy our customers most complex business
requirements in a timely, cost-efficient manner.
To help us proactively address our customers
business and technical needs, we first strive to
understand our customers business environment
and then utilize our highly qualified team of
managerial, technical, and creative experts to
develop and implement effective strategies and
solutions to meet those needs. Our intent is
to establish and cultivate a value-added
partnership to facilitate our customers
business and technical necessities. Above all,
we want you to be fully assured that DTI conducts
its business with the highest integrity and
professionalism. We know our customers have
entrusted us to deliver quality products and
services, and as such, take full responsibility
and accountability to utilize the best resources
to bring consistent business expertise, technical
accuracy, and premium customer service to meet
our customers expectations.

Crystal S. Dozier

President and Chief Executive Officer
4
Mission Statement

• DTI was created to provide innovative, strategic
  business, creative, and technology solutions to
  the public and private sectors. DTIs objective
  is to evaluate, plan, develop, and implement
  business and technical solutions to help
  government and commercial clients achieve greater
  productivity, cost-savings, and revenue.
  
• Fostering a creative, stimulating work
  environment for our employees is our foundation.
  Delivering superior performance, technical
  excellence, and valuable customer service to our
  customers is our priority.

5
Profile

• Founded By Crystal Dozier in 1999
• Ownership Privately Held
• Headquarters Lanham, Maryland
• Regional Offices DTI support teams are located
  at or near customer work sites.
• Certifications Small Business Administrations
  8(a) Program
• Small Disadvantaged Business (SDB)
• Maryland Department of Transportation (MDOT)
• Woman-Owned Business (WOB)
• Awards/ 2006 Governors Citation for
  the State of Maryland
  
  Recognition Marylands Top 100
  Minority Business Enterprise Award DTI
  Executives Were Guest Speakers on Special
  Secretary of Maryland Sharon Pinders Radio
  Show So You Want to Be an Entrepreneur, WOLB
  AM 1010 and on Doni Glovers Radio Show,
  Empower Hour, WOLB AM 1010
• NASA Goddard Space Flight Centers 2002 Nominee
  for Small Business Contractor of the Year
• Letters of Commendation from Federal and
  Commercial Clients

6
Management
Organizational Structure
CRYSTAL DOZIER
BOARD OF DIRECTORS
PRESIDENT and CEO
HUMAN
FINANCE/
BUSINESS
CONTRACT
BUSINESS
RESOURCES
ACCOUNTING
OPERATIONS
ADMINISTRATION
DEVELOPMENT
COMMUNICATIONS
MANAGEMENT
FACILITIES
ADMINISTRATIVE
MANAGEMENT
SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
SUPPORT SERVICES
7
Key Business Tenets

• Utilize 25 years of experience in management and
  operations, event management, editorial, graphic
  design, printing, and mailing to bring project
  success, additional revenues and/or cost-savings,
  and stream-lined operations to all clients.
• Maintain extremely low overhead costs and
  indirect expenses as a cost-saving to all
  clients.
• Employ and assign competent, compatible, reliable
  personnel.
• Respond promptly to all client requirements and
  concerns.
• Establish quality control and risk mitigation
  processes to provide superior products and
  services to all clients at lowest net cost.

8
Core Competencies

• DTI provides a full range of management and
  operations, event management, administrative,
  creative, and document support services to both
  the public and private sectors as indicated
  below.
• Facilities Management Services
• Logistics Support Services
• Management Consulting Services
• Administrative Support Services
• Events Management Services
• Marketing Consulting Services
• Editorial, Graphic Design, and Printing Services

9
Facilities Management - Project
Management

• DTI offers organizations strategic turnkey
  solutions that help prepare their work
  environment for occupancy, efficiency, safety,
  style, and comfort. Our core competencies
  include
• Strategic Planning
• Project Management
• Space Planning and Reconfiguration
• Systems Furniture and Equipment Management
• Cost Planning and Estimation
• Telecommunications/IT Support
• Asset/Inventory Management

• Building Operations Support
• Custodial Services
• Relocation/Move Services
• Electrical Support Services
• Security Support Services
• Help Desk Support Services
• Grounds Maintenance/
• Landscaping/Snow Removal

10
Facilities Management - Printing and
Mailing Services

• Many organizations spend an inordinate amount of
  time and money trying to operate in-house
  reprographic centers and mailrooms efficiently
  and cost-effectively. To help organizations
  address this problem and get back to their core
  business, DTI offers a full portfolio of printing
  and mailroom services that will increase
  productivity and reduce overall administrative
  expenses. Services are delivered on customer
  sites with DTI providing equipment, staff,
  supplies, maintenance, and outsourcing expertise.
  Our core competencies include
• Reproduction Center and Mailroom Services
• Staffing Printing and Mailing
  Consulting
• Supervisory Personnel Operational
  Needs Analysis
• Skilled Operator(s) Document Needs
  Analysis
• Back-up Skilled Operator(s)
  Distribution Needs Analysis
• Document and Postal Regulation
• Trends and Analysis
• Equipment Technology Consulting
• Copy and Mailing Equipment
  Technology Recommendations
• Maintenance and Service Re-engineer
  Print Process
• Print-on-Demand and Distribute Key Business
  Documents Re-engineer Mail Process
• Digital Black-and-White/Production Color
  Printing Equipment Training

11
Facilities Management - Mailing
Services

• As postal and shipping costs continue to soar,
  DTI can help your organization maximize document
  and package handling efficiency, while reducing
  overall mailing and shipping costs. DTIs core
  competencies include
• Data Hygiene Consulting
• Mail Presorting and Barcoding
• Metering
• Labeling and Addressing
• Lasering
• Live Stamping
• CASS and PAVE
• Folding Inserting

• Converting/Bursting
• Document Processing
• Document Fulfillment
• Reverse Barcoding
• International Mailing
• Contingency Services
• and Disaster Recovery
• Match Mailings
• Database/List Management

12
Management Consulting Services

• DTI can help your organization achieve its
  departmental and functional goals by providing
  planning, program development, and base
  operations support services. Our company
  consistently achieves client satisfaction because
  we first commit to thoroughly understanding our
  customers business and requirements and then
  utilize our extensive experience in industry and
  government to deliver tailored, innovative
  solutions on time--at or even under budget. DTIs
  core competencies include
• Strategic Planning
• Program Development, Implementation, and
  Management
• Program Assessment and Benefit Analysis
• Infrastructure Analysis
• Project Management
• Staffing services across all business functions,
  including managers and
• administrative support in the following
  fields information technology,
• engineering, finance, human resources,
  marketing and business development.

13
Administrative Support Services

• Conducting business in todays competitive
  marketplace not only requires superb products and
  services that meet and exceed customer demands,
  but also an efficient, motivating work
  environment that serves as a platform to allow
  the creative product development process and
  day-to-day business transactions to occur.
  Thats why DTI offers your organization full
  administrative services to help increase the
  level of office productivity as well as staff
  morale. DTIs core competencies include
• Word Processing/Secretarial Support
• File/Records Management Support
• Analysis/Development of Office Procedures
• Review and/or Creation of Automated Data
  Processing (ADP) Systems Development,
  Maintenance, and Operations
• Receptionist/Help Desk Staffing and Management
• Shipping and Receiving Support and Procedures

14
Administrative Support Services (Continued)

• Data Center Management
• Records Management
• Staffing Management
• Records Management Operations
• Automated Database Maintenance
• Storage and Retrieval Coordination
• Help Desk Staffing and Management
• Document Conversion
• Data Entry
• Records Storage and Disaster Recovery
• Property Management

15
Events Management Services

• DTIs tagline, Delivering Tailored Innovative
  Solutions sums up how we approach events
  management. We offer your organization
  customized, creative ways to plan, execute, and
  evaluate your events. Whether your organization
  is planning a press conference, product release,
  trade show, grand opening, conference, seminar,
  reception, or banquet, DTI can add creativity,
  excitement, elegance, and interest to make your
  event a memorable one - and one that fits your
  budget and timeframe. DTIs core competencies
  include
• Define Event Goals
• Identify objectives
• Determine expectations
• Define target audience
• Determine timeframe/budget

• Develop and Execute Pre-Event Strategies and
  Plans
• Develop theme
• Select site
• Develop agenda/program
• Write, design, print, mail invitations/brochures/
  media kits
• Generate publicity/create advertisements and
  promotional items
• Create conference signage
• Determine AV needs
• Research and purchase promotional giveaways
• Plan awards luncheons
• Plan travel arrangements and accommodations
• Arrange and schedule speakers, entertainment,
  and press liaison
• Develop and manage pre-registration process and
  fee collection
• Develop mailing lists
• Determine vendor selection and manage
  negotiations
• Develop and manage spouse development program
• Determine food and beverage
• Plan and coordinate ground transportation

16
Events Management Services

• Provide and Manage On-Site Services
• Confirm vendors and speakers
• Plan and coordinate receptions/awards programs
• Organize and manage registration process
• Provide audio/video/multimedia support
• Provide photography
• Manage trade show exhibitions
• Provide computer services
• Provide translation/interpretation
• Provide A/V equipment operation
• Coordinate message center
• Coordinate recreational information
• Coordinate duplication/administrative services
• Distribute/collect participant evaluation survey

• Develop and Execute Post-Event Activities
• Handle all vendor payments
• Confirm final attendee list
• Write and mail all speaker/participant thank-
• you letters
• Conduct logistical debriefing
• Perform event evaluation analysis
• Other Enhanced Services
• Transcription
• Teleconferencing
• Broadcast videoconferencing
• Internet document distribution
• On-line registration process

17
Sales and Marketing Consulting Services

• As the global marketplace continues to shrink,
  DTI can help your organization increase its
  revenue, customer base, and program awareness and
  interest by researching and developing new market
  segments, creating strategic marketing, sales,
  advertising, and public relations plans and
  programs, as well as, assisting with program
  implementation and sales support. DTIs core
  competencies include
• Conducting and analyzing qualitative and
  quantitative market research studies
• Gathering competitive intelligence and
  formulating positioning strategies
• Devising and implementing creative,
  revenue-generating strategic marketing
• plans, as well as, advertising and public
  relations campaigns
• Creating, designing, and printing promotional
  materials and logos
• Writing, editing, designing, printing, and
  mailing direct mail, advertising, and
• public relations pieces, as well as,
  negotiating rates and schedules with print and
• broadcast media

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Sales and Marketing Consulting Services
(Continued)

• Creating inside telemarketing departments and
  writing telemarketing scripts
• Developing and presenting effective sales
  training programs on customer
• prospecting, buyer-focused selling,
  proposal writing, negotiating, and closing

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Editorial, Graphic Design, Printing Services
DTI derives its strength from diversity,
creativity, and meeting client deadlines on time,
under budget. Through digital technology and our
extensive experience in writing, editing, and
designing editorial products, we can help your
organization write, create, and print
professional, eye-catching documents that people
remember and that bring results. Our core
competencies include Editorial Created
Products Printing Research Reports
Quality Offset Printing Writing Prese
ntations/Folders Black-and-White
Digital Printing Editing Newsletters
High Volume Black-and-White
Copying Proofreading Brochures/Marketing
Collaterals Two-Three-Full Color Digital
Printing Graphic Design Mailers
Short-Run, Print-on-Demand
Copying Desktop Publishing Press Releases/Media
Kits Customization Electronic
Publishing Catalogs/Manuals/Directories
Personalization Web Page Design/ Posters/Banners
One-to-One Marketing
Maintenance Business Forms Large
Format Copying Interactive Multimedia
Slides/Graphs/Charts Storage and
Distribution
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DTI North American Industry Classification System
(NAICS) Codes
323110 Commercial Lithographic Printing 323114
Quick Printing 323115 Digital
Printing 323117 Book Printing 492210
Local Messenger / Delivery 541430 Graphic
Design Services 541511 Custom Computer
Programming Services 541512 Computer Systems
Design Services 541513 Computer Facilities
Management Services 541611 Administrative
Management General Management Consulting
Services
541612 Human Resources Executive Search
Consulting Service 541613 Marketing Consulting
Services 541720 Research Development in the
Social Sciences Humanities 541820
Public Relations Agencies 541850 Display
Advertising 541860 Direct Mail
Advertising 541870 Advertising Material
Distribution Services 541910 Market Research
Public Opinion Polling 561210 Facilities
Support Services
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Who are DTIs Clients?

• Small Business Administration
• NASA Goddard Space Flight Center
• Department of Defense
• Department of the Army/Aberdeen Proving Grounds
• Defense Security Service
• Department of Homeland Security
• Centers for Medicare and Medicaid Services
• Department of Veterans Affairs
• Department of Housing and Urban Development
• Patent and Trademark Office
• DC Metropolitan Police Department
• DC Office of Contracting and Procurement
• Maryland Department of General Services and
  Client State Agencies
• US Military Academy at West Point

22
What Are DTIs Procurement Marketing Tools?

• 100 Percent Woman-Owned Business
• SBA 8(a) Certified
• LSDBE Certified
• MDOT Certified
• Government Credit Cards

23
Advantages From Partnering with DTI

• Attention to detail without losing sight of the
  big picture.
• Hands-on, solutions-driven management style.
• Pre-established quality control and risk
  mitigating processes.
• Commitment to meeting deadlines and staying on
  budget.
• Commitment to delivering premium customer service
  to meet and exceed clients expectations.

24
What Are the Components of a Business
Collaboration with DTI?

• Function as a Strategic Business Consultant
• Utilize DTIs Proficient Team to Uncover and Meet
  Clients Specific Business Needs
• Foster a Reciprocal Relationship
• Assist with Report Generation
• Reinforce Clients Commitment to Small Business
• Achieve Outstanding Results

25
How Will This Benefit a Clients Team?

• Achievement of Departmental Goals
• Achievement of Agency Goals
• Business Model that Can Be Replicated with other
  Small Business Relationships
• Positive Public Perception