Communication Classes PowerPoint PPT Presentation

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Title: Communication Classes


1
ClassesYouValue- Communication Classes
Website www.classesyouvalue.com
2
Business Communication
  • Studies have found that people spend 70 to 85
    percent of their work time deliberately
    communicating through writing, reading, speaking,
    and listening.
  • Communication is the lifeblood of any
    organization.
  • In an organization, people communicate in many
    ways.

3
Objectives of Good Business Communication
  • Describe the communication process
  • List examples of nonverbal communication
  • Discuss how filtering negatively affects the
    communication process

4
The Communication Process
  • Communication requires a
  • Sender produces the thought or idea to be
    transmitted
  • Receiver receives the transmitted thought or
    idea

5
The Communication Process
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Examples of One-Way Communication
  • Calling to say you wont be at work, youre sick
  • Sending your Grandma letter
  • Leaving a note on the teachers desk
  • Sending flowers to your teacher

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The Communication Process
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Examples of Two-Way Communication
  • Your boss calls back to tell you that you have no
    more sick leave this lifetime
  • Calling Grandma instead
  • Stopping by the teachers desk to talk
  • Getting an A for giving your teacher flowers
    ------ could happen!

9
Communication Styles
  • Passive Communication happens when you simply
    give in without expressing your feeling or rights

10
Communication Styles
  • Aggressive Communication is the opposite of
    passive. You communicate your feelings in a
    forceful manner without regard to the rights or
    feelings of others.

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Communication Styles
  • Assertive Communication is the most positive and
    effective communication style. You stand up for
    your rights but do not impinge on the rights of
    others.

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Writing in Direct Order
  • 1. Main idea
  • 2. Supporting information
  • 3. Goodwill closing

13
Writing in Indirect Order
  • 1. Neutral beginning
  • 2. Supporting information
  • 3. Main idea
  • 4. Goodwill closing

14
Effective Writing Techniques
  • Review
  • Revise
  • Ask for input
  • Edit
  • Print!

15
If you want to be a part of ClassesYouValue
Communication Classes than register today and get
free classes.
16
Thank You
ClassesYouValue- Communication Classes
_at_ClassesYouValue ClassesYouValue
Published by www.classesyouvalue.com
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