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Wireless technology for Social Change: Trends in Mobile Use by NGO


Wireless technology for Social Change: Trends in Mobile Use by NGO s By: Lerato Makate About the report It was put together by the UN Foundation-Vodaphone Group ... – PowerPoint PPT presentation

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Title: Wireless technology for Social Change: Trends in Mobile Use by NGO

Wireless technology for Social ChangeTrends in
Mobile Use by NGOs
By Lerato Makate
About the report
  • It was put together by the UN Foundation-Vodaphone
    Group Foundation Partnerships
  • Public private alliance using strategic
    technology programs to strengthen UNs
    humanitarian efforts worldwide.
  • Partnership has 3 core commitments

Core Commitments of Partnership
  • Develop rapid response to telecommunications
    teams, aid in disaster relief
  • Develop health data systems to improve access to
    health data to combat diseases
  • Promote research innovative initiatives using
    technology as an agent and tool for international

NGOs usage of Mobile technology for social change
  • Survey conducted Dec 2007 a- Jan 2008
  • 560 NGO workers participated in finding out how
    NGOs use wireless technology to help various
    social courses
  • 86 NGO employees use mobile technology for their
  • 99of technology users characterise mobile
    technology as positive
  • Majority described it as revolutionary

Diverse use of mobile application by NGOs
  • Most common use is voice and text messages
  • 39 usage in other ways photos videos
  • 28 data connect transfer
  • 27 multimedia messaging
  • 8 employees use technology for more sofisticated
    uses data analysis
  • 10 mapping

Perceived Benefits of NGO mobile use
  • 95 Time saving, ability to quickly mobilize and
    organize individuals
  • 91 reaching audiences that were previously
    difficult or impossible to reach
  • 74 ability to transmit data, quickly and
  • 67 ability to transmit data more quickly
  • 59 ability to gather data more quickly
  • 76 of NGO users said they would increase their
    uses in the future

Some facts
  • 3.5 billion phones available worldwide
  • This has changed how communities communicate
  • Report aims to see how NGOs use mobile wireless
    technology for social purposes to help with some

Innovative uses driving change
  • 3 specific areas were looked at
  • 1. Health
  • 2. Environment and
  • 3. Humanitarian relief
  • There have been a number of creative, innovative
  • There is entrepreneurship within the development
    of mobile technology use for social change
  • Mobile pilot projects are giving introductory
    frameworks to replicate them on a larger scale

Global Health media technology
  • 2007 Millenium Development Goals stated
  • Number of people dying from HIV/AIDS increased by
    2.9 million in 2006 preventative measures were
  • 2005 15 million children lost both parents to
  • 1 billion people live in extreme poverty, 75 in
    rural areas
  • Health conditions in rural areas are poor

Informa Telecoms research
  • 2007 mobile networks covered 90 global
  • 2008 mobile phone penetration will reach 50
  • With over 3 billion subscriptions (contracts)

Case study 1 Aftercare South Africa
  • Created by Cell-Life NGO in Cape Town
  • To work with the public health system workers
    to provide home based care for HIV/AIDS patients
    on ARVs
  • Aftercare worker assigned 15-20 patients
  • Visits patients home, one-on-one discussions
    about treatment and patients life
  • Using mobile phone captures patients information
  • Relay information via sms to Cell-Life database
  • Where info is managed and collected making for
    accurate records and

Case Study 2 AED-Satelife Uganda Mozambique
  • AED(Academic Educational Development)-Satelife
  • Works through handheld computers to deliver
    medical information at points of caregiving
  • Delivers medical information on diseases,
    treatment guidelines, continuing education
  • Nurses also receive national and international
  • AED-Satelife has customised software to track
    patients and keep records electronically
  • Clinics required to send information to health
  • Stream health data collected from remote areas
  • It was able to contain a typhoid fever outbreak
  • It was also introduced inMozambique
  • It was also popular as it kept nurses updated
    with local gossip news

Case Study 3 DataDyne Kenya Zambia
  • Established by Dr Selanikio public health doctor
    working at Centre for Disease Control
    Prevention in the US. He was also an IT
    consultant for Wall Street before his work in
  • DataDyne.org is an non profit project dedicated
    to increasing access to public health data
    through mobile software solutions.
  • Inspired buy CDC project called EpiInfo that uses
    Epi Surveyor to access and modify and collect
    health data
  • 2006 DataDyne entered into a partnership with UN
    Foundation Vodaphone Group and WHO and Kenya
    and Zambia health Ministries launched this
    project to the health system
  • Pilot project was Measles Initiative reducing
    Measles world wide

Case Study 3 SexInfo USA
  • 2005 gonorrhea rates among african american
    youths of 18-25 had increased by 100 percent
  • Deborah Levine excecutive director Internet
    Sexuality Information Services (ISIS-Inc.) wanted
    to help curb sexual diseases in youths.
  • Found that 85 youths had mobile phones and means
    of communication was texting.
  • SexInfo was then developed
  • 1st informed community organizations to serve
    as advisors on the board of SexInfo

SexInfo Conti
  • Focus groups held with youths on how they would
    prefer to receive sexual health information they
  • ISIS-Inc conducted research that highlight FAQs
    about sexual health by youths
  • SexInfo was designed to provide this information
    to youth free and confidential
  • Youth oriented clinics and social services were
    also approached to reach the youth
  • To drive popularity, TV public service
    announcements were produced using rap musicians
    and also on BET and MTV and now can be found on

Some Challenges
  • Funds are an issue in broadening the scale of
    these pilot projects
  • Skills also need to be developed
  • Back-end computer infrastructure is needed in in
    most developing countries to allow for the
    accurate arrangement and access of the
  • It is important to establish strategic
    partnerships for funding and skills to broaden
    the effect of these systems.

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