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Welcome to the Rear Detachment Training Course

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Title: Welcome to the Rear Detachment Training Course


1
Welcome to the Rear Detachment Training
Course
Presented by Army Community Service
2
Overview of the Rear Detachment
3
Objectives
  • Understand the relationship between the rear
    detachment, FRG, and community resources.
  • Learn about the services available and how to
    refer those in need.
  • Communicate effectively with family members.

4
Family Support Structure
Family Readiness Groups
Rear Detachment/Family Readiness Liaison
The Army Family
Community Resources/FAC
5
Family Readiness Liaison (FRL)
  • Links command, soldiers/family members, and
    installation service providers
  • Coordinates with ACS for FRG training and
    arranges predeployment briefings
  • Provides logistical and administrative support
    for FRG
  • Maintains contact with families who leave area
    during deployments
  • Maintains Operation READY materials

6
Working with the FRG
  • Allow the FRG to function independently, with
    guidance.
  • Pay attention to issues raised by spouses.
  • Be an advocate.
  • With the FRL, provide resource support and
    referral.
  • Project a positive image.
  • Establish good rapport, and treat family members
    courteously.
  • Help the FRG deal with rumors, media questions,
    and family issues.

7
Resources
  • On post
  • Civilian community
  • Family Readiness Liaison

8
Selection of RD Personnel
  • Caring and experienced
  • Familiar with the community
  • Cognizant of RD mission
  • Understands working relationships

9
Rear Detachment Functions
  • Perform duties as unit commander.
  • Forward mail for deployed soldiers.
  • Control storage, security, and inventory of POVs
    and personal items of deployed soldiers residing
    in barracks.
  • Provide assistance that requires official action
    (pay matters, travel orders for training, AER
    loans).
  • Publish RD phone numbers.

10
RD Functions (continued)
  • Field questions and concerns of families record
    all contacts in logbook.
  • Distribute/forward LES to authorized persons
    based upon POA.
  • Work closely with the FRG and community agencies
    refer and follow-up.
  • Pass on accurate information to reduce rumors
    conduct information briefings.
  • Involve the chaplain in family training.

11
RD Functions (continued)
  • Maintain unit and housing areas.
  • Handle administrative functions such as UCMJ,
    counseling, finance, and supply inventories.
  • In-and-out-process soldiers.

12
Questions?
13
Rear DetachmentRecent Lessons Learned
14
Objectives
  • Inform and prepare new RDCs and RDNCOs for
    duties.

15
Predeployment
  • Attend all predeployment briefings.
  • Know all entitlements.
  • Ensure all spouses have a POA.
  • Ensure all SMs fill out a family data form prior
    to deployment.
  • Develop and distribute a family deployment
    handbook.
  • Set up Operation READY classes.

16
During Deployment
  • Meet at least monthly with family members.
  • Talk with all FRG leaders twice a week at
    minimum.
  • Manage the VTC.
  • Know available resources and refer.
  • Be available and accessible.
  • Provide a representative for the FAC.

17
Common Situations
  • Financial problems
  • Food
  • Transportation issues
  • Domestic violence
  • Neighborhood disputes
  • Child abuse
  • Allegations of infidelity
  • Unsanitary conditions
  • Red Cross messages

18
Redeployment
  • Homecoming/reunion workshops
  • Redeployment briefings
  • Family notification of returns
  • Welcome ceremony and refreshments

19
Questions?
20
Family Readiness Group Overview
21
Objectives
  • Understand the purpose and function of the FRG.
  • Show how the FRG assists the RD before, during,
    and after deployments.

22
FRG Mission
  • Promote stability, self-sufficiency, and
    resiliency.
  • Help to develop positive attitudes.
  • Foster a sense of belonging.
  • Provide a vehicle to develop friendships.
  • Provide information about the unit and community.

23
Components of the FRG
  • Commander
  • FRG Leader/Co-Leader
  • Chain of Concern (telephone tree) Points of
    Contact
  • Treasurer
  • Secretary
  • Other positions, as necessary

24
Essential Activitiesof the FRG
  • Meetings
  • Current rosters
  • Newsletters
  • Welcome new arrivals
  • Activities

25
FRGs Impact on Families
  • Mutual support
  • Information and referral
  • Rumor control
  • Social network

26
FRGs Impact on Soldiers
  • Performance
  • Readiness
  • Retention

27
FRGs Impact on Unitand Community
  • Conserves commanders time and resources
  • Minimizes distractions
  • Reduces level of demand on community support
    resources

28
FRG Training
  • Operation READY
  • Army Family Team Building

29
Unit Service Coordinator
  • Originated in 1995
  • ACS staff works w/unit to connect the unit
    w/pro-active prevention oriented ACS programs
  • Increase family soldier retention
  • Provide visible subject matter experts to the
    unit
  • Enhance unit skills on how to support soldiers
    and families

ACS
30
Unit Service Coordinator Duties
  • Assist Commander in assessing unit service needs
    by
  • Consult w/Commander, CSM, FRG _at_ needs
  • Provide advice, training education about
    programs and services to increase readiness
  • Assist Commander w/preparation of family
    readiness plans preparing families for
    separations challenges
  • Conduct ACS briefings, pre-deployment
    post-deployment briefings

31
Family Readiness Group Assistants
  • Established in 2004 as a response to requests
    from FRG Leaders
  • Support for FRGs, Volunteers, Commanders, RDs
  • Mission Support enhance the link between
    mission success and family well-being
  • Site Manager 3 FRG Assistants for each MSC

32
Questions?
33
Introduction toOperation READY
34
Objectives
  • Learn how Operation READY resources help soldiers
    and family members prepare for deployment and
    reunion.
  • Understand Operation READYs role in the Armys
    overall mission.

35
What is Operation READY?
Resources for Educating About Deployment and You
  • A library of training materials
  • Designed to help soldiers and family members
    before, during, and after deployments

36
Operation READY
  • Developed after the Gulf War
  • Based upon needs identified by soldiers, family
    members, commanders, and service agencies
  • Provides tools to help prepare for military
    separations and reunions

37
Operation READY
Materials are designed to be used by
  • Rear Detachments
  • Reserve and National Guard
  • Soldiers
  • Family Members
  • Commanders
  • Army Community Service
  • Chaplains
  • FRGs

38
Components ofOperation READY
  • Army Leaders Desk Reference
  • Soldier/Family Deployment Survival Handbook
  • Army Family Readiness Handbook
  • Rear Detachment Commanders Handbook
  • Predeployment and Ongoing Readiness
  • Homecoming and Reunion
  • Family Assistance Center
  • Army FRG Leaders Handbook

Available on CD
39
Video Components ofOperation READY
  • Practical Readiness Smart Ways to Minimize
    Deployment Hassles
  • Coping with Stress
  • Making Your Reunion Work
  • Introduction to Operation READY
  • Family Assistance Center
  • Family Readiness Groups A Place to Belong

Available in DVD and VHS formats
40
Childrens Components ofOperation READY Materials
  • Childrens Storybooks
    Jodys Daddy is in the Army (preschool)
    Were
    an Army Family (school age) The
    Army Brat Pack (older children) Army Teens
    Talk
  • Army Kids Fun Activity Book (preschool) Army
    Kids Fun Activity Book (school age)

Available on CD
41
Where Can You Get Operation READY Materials?
  • ACS Mobilization/Deployment Services
  • www.goacs.org
  • Army Reserve Regional Family Program Office
  • National Guard State Family Program Office

42
Conclusion
  • Operation READY is here to help!

43
ACS Program Overview
  • ACS assists Commanders in maintaining readiness
    of soldiers and families by developing,
    coordinating and delivering services which
    promote self-reliance, resiliency, and stability
    during war and peace.
  • Our goal is to make sure that soldiers and their
    families are ready for deployment at any time.

44
ACS Program Overview
  • Mobilization and Deployment Readiness
  • Family Advocacy Program
  • Exceptional Family Member Program
  • Employment Readiness
  • Financial Readiness/AER
  • Installation Volunteer Coordinator
  • Mayoral Program
  • Army Family Team Building
  • Army Family Action Plan
  • Soldier and Family Readiness

45
ARMY COMMUNITY SERVICE
  • FINANCIAL READINESS PROGRAM
  • Army Emergency Relief
  • Community Assistance Program

46
HELPING THE ARMY TAKE CARE OF
SOLDIERS YESTERDAY - TODAY - TOMORROW
47
BACKGROUND OF AER
  • Chartered in 1942 by Secretary of War Stimson.
  • 1.5 million seed money from the American Red
    Cross.
  • Royalties from Irving Berlins This is the
    Army.
  • Organization and Support
  • Staffed by Army Officers and Enlisted Soldiers.
  • Housed and supplied by the War Department.
  • ..so that deductions from its funds for
    administrative expenses and overhead are
    practically nonexistent.

48
WHAT AER IS ABOUT Meeting EMERGENCY
FINANCIAL Need Unforeseen and urgent
-Death of family member, Illness -
Natural Disaster - POV repairs -IRD -No Pay
  • WHAT AER IS NOT ABOUT
  • AER Funds are not an Entitlement
  • NOT a solution to All Financial
    Problems

49
WHO DOES AER HELP?
  • Active duty soldiers, single or married, and
    their eligible family members.
  • ARNG and USAR soldiers on active duty for more
    than 30 consecutive days and their eligible
    family members.
  • Soldiers retired from active duty for longevity
    or physical disability, and their eligible family
    members.
  • ARNG and USAR soldiers who retired at age 60, and
    their eligible family members.
  • Surviving spouses and orphans of soldiers who
    died while on active duty or after they retired.

50
CATEGORIES OF AUTHORIZED
ASSISTANCE
  • Non receipt of Pay
  • Loss of Funds
  • Medical, Dental, and Hospital expenses
  • Funeral Expenses
  • Emergency Travel
  • Rent
  • Food
  • Essential POV
  • Utilities
  • Clothing
  • Fire or other Disasters
  • Privation

51
CATEGORIES OF UNAUTHORIZED ASSISTANCE
  • Divorces
  • Marriages
  • Education Expenses
  • Rental, lease or purchase of POV
  • Travel of Non-command sponsored Dependents
  • Ordinary Leave
  • Continuing Assistance
  • ABORTION
  • Liquidation or consolidation of debts
  • Business Ventures or Investments
  • Bad Checks
  • Civilian court fees, fines, judgments, liens,
    bail, legal fees, or income tax
  • Goods or items for convenience, comfort, or
    luxury

52
HOW DO SOLDIERS FIND AER WHEN THEY NEED HELP?
  • First, see their Unit Commander/1SG
  • Then, go to their CFNCO, then AER Section
  • If there is no AER Section, go to any of the
    following
  • Air Force Aid Society Section
  • Navy Marine Corps Relief Society Auxiliary
  • Coast Guard Mutual Assistance Office
  • American Red Cross Chapter
  • All Financial Assistance Provided by These
    Organizations to Soldiers is Funded by AER

13 Branches 100 Sections as of December 2000
53
WHAT SHOULD SOLDIERS BRING WITH THEM?
  • Military ID Card
  • Leave and Earnings Statement
  • Leave/PCS order
  • Substantiating documents (car repairs estimate,
    rental agreement, utility bill, etc.)

54
AER - ARC PARTNERSHIP
  • AER - ARC Partnership
  • ARC will continue to provide financial
    assistance to soldiers.
  • AER will fully reimburse ARC for all assistance
    issued and pick up loan management administration.

55
IS SOLDIERS CHAIN-OF-COMMAND INVOLVED?
  • YES
  • Request for assistance is initiated thru
    immediate Commander
  • Request for assistance can only be forwarded
    to AER Officer if signed by 1SG/Cdr
  • No Commander/1SG involvement action should
    not be processed.

56
HOW CAN YOU HELP?
  • AS A LEADER
  • Ensure soldiers spouse knows about AER
    Especially prior to deployments.
  • Ensure soldiers spouse is given a power of
    attorney for emergency use.
  • Remind soldiers about AER when they have
    financial emergencies.

57
SUMMARY
  • Private, nonprofit, corporation Not Government
    agency or Government Money
  • AER is not an Entitlement Unforeseen urgent
    Emergency Also, not solution to ALL problems.
  • AER wants Chain-of-Command Involvement
  • ARC Involvement
  • Commander has unlimited access
  • Decision regarding assistance should be within
    established guide lines, while ensuring fairness
    and equability

58
  • COMMUNITY ASSISTANCE PROGRAMS FOR FAMILIES OF
    DEPLOYED SOLDIERS

59
COMMUNITY ASSISTANCE PROGRAMS
  • HOME FRONT CARES
  • - - Utilities Assistance
  • - - Emergency Assistance Fund
  • - - Wounded Troops Fund
  • EL POMAR EMERGENCY MILITARYASSISTANCE FUND

60
COMMUNITY ASSISTANCE FUNDS
  • HOME FRONT CARES Utility Assistance
  • Provides utility assistance to those families
    of deployed Soldiers who have a demonstrated
    need. Requests must be processed through the
    Command Financial NCO.

61
COMMUNITY ASSISTANCE FUND
  • HOME FRONT CARES - Emergency Financial Assistance
  • Provides financial assistance to families who
    have substantiated need that cannot be met
    through Army Emergency Relief. Requests must be
    processed through the Command Financial NCO.

62
COMMUNITY ASSISTANCEFUND Home Front Cares
  • HOME FRONT CARES Wounded Troop Fund
  • Designed to assist in paying the incidental
    expenses of military family members incurred as a
    result of injury and/or extended hospitalization
    in the United States or overseas. The level of
    assistance is based on the situation and the need
    of the family.
  •  

63
COMMUNITY ASSISTANCE FUNDS- Home Front Cares
  • Pays incidental expenses after the family
    members have returned from visiting a wounded
    Soldier and is not limited to the VSI/SI
    categories.
  •  
  • Assistance may be provided on a case-by-case
    basis, based on the information provided, after
    all other funding sources have been accessed.

64
COMMUNITY ASSISTANCE FUNDS El Pomar Emergency
Military Assistance Fund
  • Designed to ease the adverse financial impact on
    Colorado resident families of Soldiers (Active
    Duty, Colorado Reserve and Colorado National
    Guard) who are deployed in support of the GWOT or
    deployed in other Combat Areas.
  • Managed by the Pikes Peak United Way.
  • This fund is designed to assist families prior to
    their departure to visit very seriously injured
    or seriously injured (VSI/SI) Soldiers facing
    extended hospitalization in the United States or
    overseas.

65
COMMUNITY ASSISTANCE FUNDS El Pomar Emergency
Military Assistance Fund
  • VSI/SI - The family member must have
  • Invitational Travel Orders (ITO)
  • Dual military - PTDY
  • Disbursement - 200.00 cash and 300.00 check.
  • Recipients must provide a letter that addresses
    how the money was spent to Fort Carson ACS within
    10 days of return to Colorado Springs.
  • Funds are not meant to duplicate or replace the
    funds authorized by the JTR for travel and per
    diem for these families.

66
COMMUNITY ASSISTANCE FUNDS El Pomar Emergency
Military Assistance Fund
  • El Pomar Emergency Military Assistance Fund will
    assist families with memorial services. 1,000.00
    to be disbursed at the Pikes Peak United Way
    Office on North Nevada. Disbursement will occur
    in the form of a 1,000.00 check.
  • For expenses which may not be covered, i.e.
    childcare arrangements, pet care arrangements,
    flowers, assistance for other family members,
    phone calls, etc.

67
COMMUNITY ASSISTANCE FUNDS
  • The Fort Carson ACS, Financial Readiness/AER
    Program will continue to identify legitimate
    recipients, approve request and coordinate with
    outside agencies. Each agency will administer,
    set procedures, provide accounting, and make
    actual payments. AER staff can be reached at
    526-4783.

68
AFTB Overview
January 1998
69
What is Army Family Team Building?
Training to Enhance Personal and FamilyReadiness
of All of Americas Army
January 1998
70
Mission Statement
To educate and train Americas Army in
knowledge, skills, and behaviors designed to
prepare Army families to move successfully into
the 21st Century.
January 1998
71
Program Components for Americas Army
TRADOC SCHOOLS
CPO/SCHOOL HOUSE
MILITARY COMMUNITIES
January 1998
72
Family Member Training
Volunteer to Volunteer
New to Army
Level I
Greater Army Spouse Experience
Level II
Level III
More Community Experience
January 1998
73
Family Member Training Modules
LEVEL II
LEVEL III
19 courses 21 hrs. 15 min.
15 courses 18 hrs. 10 min.
  • Military terms, acronyms, customs, and courtesies
  • Introduction to chain of command and chain of
    concern
  • Family and military expectations
  • The impact of unit mission on family life
  • Effective communications
  • Coaching, mentoring, and advising
  • How to plan and conduct a workshop
  • Group conflict management
  • Introduction to effective leadership
  • Management skills Communication/ conflict
    management
  • Family support groups
  • Benefits, entitlements, and compensation

January 1998
74
How AFTB Benefits the Army Mission...
  • Soldiers can concentrate on Army mission
  • Reinforces Army values
  • Enhances Army leadership goals
  • Develops realistic expectations, resulting in
    less frustration and confusion
  • COMBAT MULTIPLIER AND READINESS ENHANCER

January 1998
75
How is AFTB Structured?
Core Instructors
CFSC
Major Command Liaison

Garrison/STARC/RSC Cdr Installation/Community
POC

Advisory Council
DA Certified Master Trainers
Local Instructors and Program Volunteers
Students
January 1998
76
AFTB Master Trainers
  • Master Trainers play a key role in local AFTB
  • Assist with program implementation
  • Enhance sustainment for on-going programs
  • Serve as spokespersons and advisors
  • Establish and conduct local AFTB Instructor
    Training Programs
  • Teach Levels I, II, and III
  • Master Trainers are trained by Core Volunteer
    Instructors, certified by Department of Army
  • Asset to local community
  • Committed to work one year for AFTB

CFSC FUNDS ALL COSTS
January 1998
77
AFTB Volunteer Trainers
  • Master Trainers
  • (list is available through ACS)
  • Master Trainers
  • (list is available through ACS)

78
FORT CARSON AFTB
  • Free childcare and lunches provided
  • Taught at the unit level
  • First AFTB Program in the Army to receive DA
    accreditation
  • Networking with the unit
  • Inspectable for CIP
  • Promotion Points for AFTB!

79
Who Owns AFTB?
  • Conceived and developed by Army families for Army
    families
  • Approved by General Sullivan and SMA Kidd
  • Thumbprint of General Reimer and SMA Hall to move
    families forward to the 21st Century
  • Ownership belongs to Army families

January 1998
80
Bottom Line
Army Family Team Building
A True Family Member Program Designed By Family
Members For Family Members
January 1998
81
AFTB Information
  • www.armyfamilyteambuilding.org
  • Level I II available in Spanish and English
    Level I, II, III
  • Books available in Korean German
  • Army Community Service 526-4590

82
Crisis Intervention
83
Objectives
  • Understanding factors, types, and characteristics
    of a crisis
  • Determining expectations of people in a crisis
  • Helping people solve their own crises
  • Doing referral and follow up

84
Factors in a Crisis
  • Hazardous event
  • Threat to ones well being
  • Return to previous conflicts
  • Challenge to ones survival, growth
  • Lack of effective or adequate coping skills

85
Characteristics of a Crisis
  • A rise in energy
  • A wide range of emotions
  • A dynamic, not static, event
  • Judgments and decisions are made
  • Breakdown of coping skills
  • Time limited takes 4-6 weeks to restore a
    steady state

86
Types of Crises
  • Developmental - transitions
  • Deprivational loss or grief
  • Situational illness, move, job
  • Integrational threat to lifes goals and basic
    security needs

87
Expectations ofPeople in Crisis
Which of the following are reasonable
expectations?
  • The problem will be solved.
  • They will be rescued.
  • They will receive helpful information or
    knowledge.
  • They will receive a caring attitude.

88
The A-B-C Method
  • Developed by Dr. Warren Jones
  • A achieve contact
  • B boil down the problem to its essentials
  • C cope actively through an inventory
    of the client's ingenuity and resources

89
Boil Down the ProblemFocus
  • Explore the present situation.
  • Identify the threat.
  • Work for a conceptualization of the immediate
    past and present to understand the crisis.
  • Make the dilemma conscious and expressed in words.

90
Cope
  • Inventory problem-solving resources.
  • Assist in decision making.
  • Emphasize relationships with others.
  • Summarize new learning.

91
Steps in Referral
  • Refer to the best agency for the need.
  • Set up an appointment, and give the person in
    crisis the name of the new worker.
  • Send someone with the person if theyre hesitant
    to go alone to the appointment.

92
Suggestions for the Helping Person
  • Follow up after the appointment.
  • Protect confidentiality.
  • Be aware of signs of suicidal intentions, and
    dont hesitate to ask about any thoughts of
    suicide.
  • Be empathetic, positive, and reassuring.

93
Questions?
94
Wrap Up Day One!

95
Rear Detachment Training Day Two
96
Inspectors General And You
97
Agenda
98
Purpose
  • Our purpose today is to Teach and Train, to
    inform you.
  • In your new duties you will be faced with
    situations that you may not have experience with.
  • We will walk you through some of those
    challenges using common scenarios as they have
    been reported to us.
  • We will use discussion and a review of
    applicable regulations to arm you with the
    information you need to face these challenges.
  • Ultimately we want to arm you with
    information that will allow you to be better
    prepared.

99
Why Do People Come to The IG?
  • Perceptions of misconduct.
  • Some people do not understand regulations or
    policies or simply do not agree with them.
  • Some people do not believe the chain of command
    will help them.
  • Revenge.
  • Sometimes people use the IG to preempt chain of
    command actions.

But50 of all requests for assistance are
legitimate and 26 of all allegations are
substantiated.
100
Rules of the Road By Regulation
  • Everyone has the right to see the IG (we have
    108,000 customers in FCCO AOR).
  • No allegation or request for assistance can be
    ignored.
  • IGs are not Commanders or policy makers IGs
    are fair impartial fact finders and problem
    solvers.
  • Investigations, inquiries, and inspections are
    directed by the IGs Commander - not by the IG.
  • IG records cannot be used as the basis for
    adverse action, to compare commands or
    commanders, or cited in evaluation reports or
    awards.

101
Rules of the Road IGs Do Not
  • Recommend punishment.
  • Interpret law.
  • Establish command policy.
  • Exercise directive authority.
  • Change established redress procedures
    (Officer/Enlisted Evaluation Appeals Process).

102
Rules of the Road Questions We Always Ask Your
Soldiers
  • Do you have permission to be away from your place
    of duty?
  • Have you contacted your chain of command about
    this issue?
  • Do you have any supporting documentation?
  • Have you asked for assistance from any other
    agencies?
  • What do you want the IG to do for you?

103
FCCO IG Task Organization
INSPECTOR GENERAL
526-9482
IG SGM
DEPUTY IG
526-9489
526-9484
CHIEF OF INSPECTIONS
CHIEF OF ASSISTANCE INVESTIGATIONS
526-5348
526-9483
ASSISTANT IG
ASSISTANT IG
ASSISTANT IG
ASSISTANT IG
SFC BURBRIDGE 526-9486
SFC GOBLE 526-9491
SFC DICKSON
SFC ROBERTS 526-9467
ASSISTANT IG
ASSISTANT IG
ASSISTANT IG
ASSISTANT IG
526-9467
526-9474
VACANT
526-9476
IG ADMIN SPT
526-3900
PROJECTED GAIN 120 DAY LOSS
104
Leaders Handbook (How to get there)
  • Microsoft Outlook
  • Public Folders
  • All Public Folders
  • Ft. Carson Public Folders
  • Inspector General
  • Rear Detachment Commanders Course
  • Leaders Handbook
  • Course Slides

105
Top Ten Requests for Assistance Through 2d Qtr,
FY04
  • Personal Conduct UCMJ/Criminal Violations,
    Non-Support of Family, Abuse of Authority,
    Harassment/Maltreatment.
  • Personnel Management Military Enlisted
    Promotions, Assignment/Reassignment, Flagging
    Actions.
  • Command/Management of Organizations Commanders
    Actions/Decisions, Caring for Family Members,
    Excessive Delay of Personnel Action, Physical
    Profile Compliance.
  • Finance and Accounting Military Pay (Active),
    Travel Pay and Civilian Pay.
  • Health Care Medical Care and Access to medical
    care.
  • Personnel Management/Civilian Civilian
    Recruitment and Placement.
  • Engineer/Facilities Family Housing Referral,
    VOQ/BOQ/BEQ/Troop Housing.
  • Transportation Movement Management and Household
    Goods Movement.
  • Operations Deployment/Redeployment
  • Community/Installation Support Child
    Development Center, Quality of Care, and
    Community/Installation Support.

106
Seven Scenarios What do you do when
  • Non Support
  • Commanders Actions
  • Commanders Decisions
  • Enlisted Promotions
  • Leave and Pass
  • Improper Relationships
  • Home Health Inspections

107
Non-Support
SPC Webster came back from IRAQ. He decided that
he no longer wants to be married and shipped his
wife to Philadelphia on his own dime (his wife
was fooling around while he was deployed). His
wife left in Apr 04. Your 1SG came to see you
with an issue from the local IG office. The
packet says a Mrs. Webster, living in
Philadelphia, has complained that her husband,
SPC Webster, a member of your unit, has not
provided any monetary support to her for 6
months. Your local IG says you have 14 days to
respond to Mrs. Webster.
Applicable Regulations
AR 608-99, Family Support, Child Custody, and
Paternity, dtd 29 Oct 03 DOD 7000.14R DOD
Financial Management Regulation
Who Can Help
Local Finance Office (verify BAH being paid to
solider) Local Staff Judge Advocate (amount of
support required) Local PSB/PSD (DEERS Enrollment)
What do you do?
108
Non-Support
Commanders Responsibilities
  • Determine the truth of the complaint (is there
    a dependent wife and kids?) If yes
  • Determine if a court order or written support
    agreement exists (get a copy from the solider or
    dependent).
  • Determine proper amount of monthly payment (SJA
    can help)
  • ORDER Soldier to pay the proper support. If
    you do not, you are placing yourself at risk!
  • Follow up to ensure your order is being
    followed every month.
  • Address 6 months worth of arrearages.

109
Non-Support
Things You Need to Know
  • A Soldiers obligation to pay BAH II With to
    the family members will begin on the date the
    family members vacate the quarters (govt or
    commercial). The obligation to make this support
    payment begins even if the Soldier has not
    cleared Government quarters and is not entitled
    to draw BAH II With.
  • Soldiers must pay BAH-II (flat rate based on
    rank) if receiving BAH and no court order exists.
    BAH is not an entitlement - it goes to the
    family or back to the government.
  • You cannot order the method of payment (money
    order, check, allotment, etc.) but its a good
    idea to strongly suggest an allotment.
  • If dependents live in government quarters,
    Soldier is not required to provide additional
    financial support. (Support-in-kind)
  • Cant order Soldier to pay arrearages but its
    the morally right thing to do. Spouse must go
    through US Courts to get back support. However,
    if Soldier does not pay arrearages, Govt will
    collect IAW DoDFMR.

110
Non-Support
More Things You Need to Know
  • You can punish Soldiers who refuse to pay
    support (up to and including Court Martial).
  • It is legal for a Soldier to keep the
    difference between his BAH (rate based on where
    SM assigned) and what he is obligated to pay his
    dependents (BAH II).
  • Example Soldier stationed at FC receives 865
    BAH based on his rank. His BAH II rate is
    597.60. SM can pocked 267.40. Does not matter
    where the SM sends his family - BAH rate based on
    where SM is assigned.
  • A Soldier is not entitled to BAH on behalf of a
    dependent whose whereabouts is unknown and whose
    absence or whereabouts remains unexplained.
  • The onus is on the complainant to prove
    paternity - has to be done through the court
    system.

111
Non-Support
Recap TTPs
  • Find out the truth to the allegation of
    non-support (interview the Soldier, check the
    DEERS database, check for court judgment
    concerning paternity).
  • Find out if a court order or separation
    agreement exists.
  • Find out if the Soldier is receiving BAH.
  • Get with JAG to validate amount owed
    (especially with complicated dependent issues).
    In this case, the wife resides in Philadelphia.
    The SM receives 772 (BAH w/ dependent) each
    month. Since her husband receives BAH for FCCO
    and they have no children, he will only pay her
    BAH II which equates to 519.30 per month for the
    rank of SPC.
  • Order the Soldier to pay the appropriate
    amount.
  • Follow up with dependent to make sure the money
    was received and let the local IG office what
    actions you took to resolve issue.

112
Commanders Actions
You are the RD Commander. At your first RD
sensing session, you learn that all your weight
control program soldiers are mad because they are
required to participate in a Special Conditioning
Program three times per week (Monday, Wednesday,
Friday) beginning at 1700 (normal duty day ends
at 1630). These Soldiers say they are being
punished and want you to stop the Special
Conditioning Program.
Applicable Regulations
AR 350-1 Army Training Education, dtd 9 Apr
03 FM 21-20 Physical Fitness Training, dtd 30 Sep
92 AR 600-9 The Army Weight Control Program, dtd
10 Jun 87 AR 600-20, Army Command Policy, dtd 13
May 02
Who Can Help
Master Fitness Trainer
What do you do?
113
Commanders Actions
Commanders Responsibilities
  • Ensure every Soldier in your unit meets the
    body fat standards (AR 600-9).
  • Ensure your unit has a Special Conditioning
    Program that meets the intent of the regulation
    (AR 350-1).

114
Commanders Actions
Things You Need to Know
  • Special physical fitness programs must be
    tailored according to FM 21-20 and kept separate
    and distinct from the Army Body
    Composition/Weight Control Program except for
    exercise programs prescribed to assist soldiers
    with weight control problems.
  • Special PT programs must be designed to
    overcome specific weaknesses like aerobic or
    upper body/abdominal strength deficiencies.
  • Special programs will not be punitive.
  • AR 600-9 states that commanders and supervisors
    will provide educational and other motivational
    programs to encourage personnel to attain and
    maintain proper weight (body fat) standards.
    Such programs will include nutrition education
    sessions, exercise programs.
  • Commanders are encouraged to place Soldiers
    with special fitness needs into the
    regular unit fitness program whenever possible.

115
Commanders Actions
Recap TTPs
  • A well designed unit fitness program should
    improve each soldiers physical ability as well
    as enable soldiers to achieve and maintain proper
    weight standards.
  • Commanders should avoid placing all soldiers
    that exceed body composition standards or have
    fitness problems in the same category with the
    expectation that more exercise will automatically
    result in decreased body composition.
  • Make sure all involved understand why the
    special program exists.
  • Immediately take Soldiers who meet the body fat
    standards off the special program.

116
Commanders Decisions
Three NCOs from 1st Platoon and the RD First
Sergeant just walked into your office and closed
the door. They proceed to tell you that SPC
Black, a member of your unit, is acting weird.
They tell you that this otherwise excellent
soldier is missing formations, fighting with
other platoon members and being disrespectful to
the platoon leadership. None of this behavior
describes SPC Blacks normal demeanor. They say
SPC Black wont talk to them about this
situation. The 1st platoon leadership is
concerned and now so are you.
Applicable Regulations
DoD Directive 6490.1 Mental Health
Evaluations DoD Instruction 6490.4 Requirements
for Mental Health Evaluations
Who Can Help Mental Healthcare Provider, Local
SJA, Chaplain
What do you do?
117
Commanders Decisions
Commanders Responsibilities
  • Protect the Soldier from himself, those around
    him, and property.

118
Commanders Decisions
Things You Need to Know
  • The Commander must decide if a Mental Health
    Referral is warranted based on the facts. Only
    the commander can refer a soldier for a mental
    health evaluation.
  • You must determine if the soldier is an
    immediate threat to himself , others, or property
    (emergency) .
  • You must consult with your qualified mental
    healthcare provider before referring (except in
    emergencies).
  • You must protect the rights of the soldier
    including the right to seek a second opinion.
  • Draft a Command Referral for Mental Health
    Evaluation memorandum and document every step in
    writing.
  • Never refer a soldier as a reprisal.
  • Self referrals have different disclosure rules
    but the mental healthcare provider must tell you
    if drugs are prescribed.
  • If you disagree with a recommendation to
    separate the soldier, you must have a very good
    reason and notify your next higher commander.

119
Commanders Decisions
Things You Need to Know
  • Evans Army Community Hospital (EACH) Mental
    Health Careline 526-5346
  • To access Command Directed Mental Health
    Evaluation forms online, go to
  • http//www.evans.amedd.army.mil
  • Click on
  • Medical Clinics
  • Behavioral Health
  • On left side of screen, place cursor on
    Careline Menu
  • On drop-down menu, under Resources, click on
    Commanders Toolbox

120
Commanders Decisions
Recap TTPs
  • Make a decision to refer for mental health
    evaluation based on the available evidence and
    after a consult with your mental healthcare
    provider (non emergency situations).
  • Draft a Command Referral for Mental Health
    Evaluation memorandum and make sure the escort
    carries this with them to the appointment.
  • Notify the soldier in writing using the format
    in the EACH Mental Health packet.
  • Allow soldier a minimum of two working days to
    seek a second opinion - good idea to give him the
    numbers of the SJA, IG, and Chaplain.
  • Have an NCO or Officer escort him to his
    appointment.
  • Review the treatment plan from the Mental
    Healthcare Provider, make sure you understand the
    treatment, precautions, and fitness and
    suitability for service.
  • Monitor the situation to ensure the behavior
    changes.

121
Enlisted Promotions
A local IG informed you that one of your soldiers
complained about how youre not giving soldiers
in your unit the opportunity to go in front of
the promotion board. The soldier alleges that he
and two others are fully qualified for promotion
to SGT but were told to wait until the unit
redeployed from IRAQ. The complainant also
alleges the company is only promoting soldiers to
PFC and SPC who are fully qualified. You, the RD
Cdr has not promoted anyone with waiver even
though the unit has a few PV2s and PFCs who are
qualified to be promoted with waiver.
What do you do?
122
Enlisted Promotions
Commanders Responsibilities
  • Recommend for promotion only those soldiers
    fully qualified according to AR 600-8-19.

123
Enlisted Promotions
Things You Need to Know
  • First-line leaders will counsel soldiers who
    are eligible for promotion to PV2 through SSG
    without waiver (fully qualified) but not
    recommended in writing.
  • Counseling will include information as to why
    the soldier was not recommended and what can be
    done to correct deficiencies or qualities that
    reflect a lack of promotion potential.
  • Conduct promotion board by the 15th of every
    month. Boards conducted after the 15th of the
    month are invalid.
  • Board members may be all officers, all NCOs or
    mixture.
  • The president will be the senior member. For
    all NCO boards, the president will be a CSM or
    SGM. 1SG/MSG(P) cannot fulfill this requirement.
  • At least one voting member will be of the same
    sex as the soldiers being evaluated.

124
Enlisted Promotions
Things You Need to Know
  • Soldiers in a deployed status may be boarded
    using the ERB as the official source document for
    awarding promotion points.
  • Company, troop, battery and separate detachment
    commanders are authorized to promote soldiers to
    the grade of PV2, PFC and SPC.
  • Company, troop, battery, and separate detachment
    commanders of provisional units in the grade of
    1LT or above are authorized to promote soldiers
    who do not require a waiver to the grade of PV2,
    PFC and SPC.
  • Authority to promote Soldiers to PV2, PFC and
    SPC who require waivers remains with the
    commander of the unit to which the soldiers are
    permanently assigned.

125
Enlisted Promotions
Recap TTPs
  • Research your promotion authority.
  • - PV2, PFC and SPC Co/Troop/Btry/Sep Detachment
    CDR. (With waiver promotion for provisional
    units remains with the Commander of the permanent
    unit.)
  • - SGT and SSG Units authorized a LTC RD
    Commander
  • - SFC, MSG, SGM Remains centralized at DA level
  • Understand what fully qualified means (TIS,
    TIG, no flag recommended by promotion
    authority).
  • Understand what must be done if you or the
    chain of command does not recommend a soldier for
    promotion (first-line leader in the soldier's
    chain of command must counsel in writing).
  • You must have a semi-centralized promotion
    board for your qualified soldiers (for
    advancement to E5 E6).

126
Leaves and Passes
Your training NCO submitted a request for 20 days
emergency leave. His en loco parentis
grandmother is hospitalized and in critical
condition. The Red Cross message says life
expectancy is very poor. You disapproved the
emergency leave request because your RD personnel
and the ADVON from IRAQ are very busy preparing
for your unit redeployment and reintegration.
Your unit main body is due to redeploy in 30
days. Your Soldier then goes to the community
chaplain to complain.
What do you do?
127
Leaves and Passes
Commanders Responsibilities
  • Know the rules for denying leaves and passes.
  • Establish a program that will make a positive
    contribution to morale, level of performance and
    career motivation.
  • Know the guidelines for authorizing emergency
    leave.
  • Develop and execute an annual leave program
    that ensures maximum use and minimum loss of
    annual leave
  • Allows the use of an average of 30 days per
    year.
  • Provides an opportunity for leave to be taken
    as earned.
  • Follow the specific policies outlined in AR
    600-8-10.
  • Accomplish the mission.

128
Leaves and Passes
Things You Need to Know
  • AR 600-8-10 gives commanders the authority to
    deny leave based on mission needs.
  • Soldiers may request emergency leave with or
    without American Red Cross verification.
  • Soldiers may be authorized emergency leave for
    up to 30 days for emergency situations within the
    immediate family.
  • You cannot require a soldier maintain a minimum
    leave balance (e.g. 5 days) before granting
    leave.
  • You are only allowed to grant advance leave
    that can be paid back during the current
    enlistment (e.g. can authorize up to 15 days
    advance leave if the soldier has six months left
    on his current enlistment).

129
Leaves and Passes
Things You Need to Know
  • You do not have to grant advance leave.
  • You can take leave following a pass (or vice
    versa) so long as the leave and pass both begin
    and end at your place of duty or the place from
    which you normally commute to your place of duty
    (your home).
  • You cannot order a soldier to take leave. Your
    responsibility is to counsel the soldiers who
    will not take leave that they risk losing leave.
  • Maximum pass duration 96 hours. (Routine,
    non-duty, 3-day pass vs. Special 3 or 4-day long
    passes.)
  • DA 31s not required for passes unless local
    policy dictates for extended mileage or to remove
    soldier from DA6 consideration.

130
Leaves and Passes
Recap TTPs
  • You are responsible for establishing an annual
    leave program that maximizes use of leave and
    minimizes loss of leave.
  • Your leave program should help make a positive
    contribution to morale, level of performance, and
    career motivation.
  • Blanket leave policies usually do not work -
    treat each request on a case-by-case basis.
  • Research your authority as it applies to leave,
    passes, compensation time, and authorized
    absences. Read appropriate sections of AR
    600-8-10.

131
Improper Relationships
One of your NCOs walks into your office and
reports that, while in the club over the weekend,
he witnessed SSG Mark Brown and PFC Lisa Turner
dancing. PFC Turner arrived from AIT two weeks
ago and SSG Brown is her NCOIC. Your NCO tells
you there definitely appears to be a relationship
between these two members of your command. Later
that day in the motor pool, 2LT Jones makes a
similar statement about Brown and Turner. Jones
says he has witnessed them holding hands in the
PX during off duty hours.
Applicable Regulations
AR 600-20 Army Command Policy, dtd 13 May 02 DA
PAM 600-35 Relationships Between Soldiers of
Different Rank, dtd 21 Feb 00
Who Can Help
Your local IG Local Staff Judge Advocate
What do you do?
132
Improper Relationships
Commanders Responsibilities
  • Promote the health and welfare of all members
    of their organization and maintain good order,
    morale, and discipline.
  • Prevent inappropriate or unprofessional
    relationships through proper training and
    leadership.
  • Take corrective action if an improper
    relationship exists or appears to exist.

133
Improper Relationships
Things You Need to Know
  • Relationships between Soldiers of different
    ranks are prohibited if they
  • - Compromise or appear to compromise the
    integrity of supervisory authority of the chain
    of command.
  • - Cause actual or perceived partiality or
    unfairness.
  • - Involve or appear to involve the improper use
    of rank or position for personal gain.
  • - Are or are perceived to be exploitative or
    coercive in nature.
  • - Create an actual or clearly predictable
    adverse impact on discipline, authority, morale
    or the ability of the command to accomplish its
    mission.

134
Improper Relationships
Things You Need to Know
  • Relationships between Officers and Enlisted
    personnel are strictly forbidden.
  • Relationships between Enlisted personnel of
    different ranks (NCO and junior enlisted) are
    allowed so long as the relationship does not have
    an adverse impact on the unit.

135
Improper Relationships
Recap TTPs
  • The commander must take responsibility for
    investigating any allegation of an improper
    relationship. If true, it constitutes wrongdoing
    governed by a punitive regulation (AR 600-20) .
  • Both parties must be counseled in writing and
    ordered to end the relationship if it is
    determined to be improper.
  • In the end, the command must take appropriate
    action to maintain good order and discipline
    within the unit.

136
Home Health Inspection
The spouse of one of your deployed soldiers
(higher ranking than you), called MGH to have her
sink fixed. MGH sent a repairman to fix the sink.
When the repairman arrived at the quarters and
saw the terrible condition of the house, he
refused to go inside without a supervisor. When
his supervisor arrived, the repairman and
supervisor went back inside the house and worked
on the sink. The supervisor also took pictures
of the house (next slide). Later in the day, you
(the RD NCOIC) were emailed the pictures of the
house and asked to fix the problem.
Applicable Regulations
AR 210-50 Housing Management, dtd 26 Feb 99 AR
40-5 Preventive Medicine, dtd 15 Oct 90 AR
608-18 The Army Family Advocacy Program, dtd 20
Oct 03
Who Can Help?
Chain of Command, GC, FRG, Community Chaplain,
Preventive Medicine, SJA
What do you do?
137
Home Health Inspection
138
Home Health Inspection
Commanders Responsibilities
  • Upon notification of unsanitary conditions,
    unit commanders will schedule an appropriate time
    for an inspection of the quarters and inform the
    housing division and preventive medicine
    department.

139
Home Health Inspection
Things You Need to Know
  • Spouses of deployed soldiers, who remain in
    assigned quarters, assume responsibility for the
    quarters.
  • Residents of government controlled housing are
    responsible for maintaining their quarters in a
    sanitary, habitable condition.
  • On written notification of unsanitary
    conditions in quarters, the housing division will
    notify the garrison commander, the sponsors unit
    commander, and, if necessary, the preventive
    medicine department of the allegation.
  • The garrison commander may also order a
    sanitation inspection.
  • The sponsor (or the spouse in the sponsors
    absence) will be given instructions as to what
    needs to be accomplished to bring the quarters
    condition to acceptable standards and will be
    informed that a re-inspection of the
    quarters will occur to ensure compliance.

140
Home Health Inspection
Things You Need to Know
  • If necessary, the garrison commander may
    involuntary terminate a sponsors assignment to
    quarters.
  • If the sponsor continues to refuse to vacate
    housing, the garrison commander will
  • Appoint an officer or a Senior NCO to supervise
    the inventory of personal property.
  • Inform the local PMO and direct them to have an
    MP officer present during the eviction to
    maintain order and initial inventory sheets.
  • Direct the housing manager or a designated
    representative to be present during eviction
    proceedings.
  • Ensure that the sponsors personal property is
    turned over to the transportation officer for
    storage or disposition.

141
Home Health Inspection
Recap TTPs
  • Spouses of deployed soldiers who remain in
    their assigned quarters assume responsibility for
    the quarters.
  • Residents of government controlled housing are
    responsible to maintain their quarters in a
    sanitary, habitable conditions.
  • If necessary, the garrison commander may
    involuntary terminate a sponsors assignment to
    quarters.

142
How Can We Help You
  • Wealth of knowledge.
  • Provide sensing session feedback.
  • Advise commanders/leaders on current policy
    regulations.
  • Provide NCOPD/OPD on role of the Inspector
    General.

143
Fort Carson IG Contact Info
  • IG phone 526-3900/3901
  • Location Building 1659 at the corner of
    Barkely Ave Prussman Blvd
  • IG Office Hours
  • 0730-1630 Mon-Thur
  • 0730-1600 Fri

144
Questions - Comments
145
TRICAREYour Military Health Plan
  • TriWest Healthcare Alliance
  • Beneficiary
  • Education Seminar

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New TRICARE Regions
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Who is eligible for TRICARE?
  • Active duty service members (ADSMs) and retirees
    of any of the seven uniformed services
  • Reserve Component members on active duty for more
    than 30 consecutive days (under Federal orders),
    from any of the seven uniformed services
  • Spouses of active duty, retired, and eligible
    Reserve Component service members

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Updating DEERS Information
  • Visit an ID card issuing facility locate one
    near you at www.dmdc.osd.mil/rsl
  • Call 1-800-538-9552
  • Fax changes to 1-831-655-8317
  • Mail changes to
  • Defense Manpower Data Center Support Office
  • ATTN COA
  • 400 Gigling Road
  • Seaside, CA 93955-6771
  • Make address changes online at
    www.tricare.osd.mil/DEERSAddress

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TRICARE Standard
  • Fee-for-service option
  • No enrollment required
  • Seek care from any TRICARE-authorized provider
  • Responsible for annual deductibles and
    cost-shareshighest out-of-pocket expense
  • May have to pay provider then file claim for
    reimbursement
  • May seek care in an MTF on a space-available
    basis
  • Active duty service members are not eligible for
    TRICARE Standard

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TRICARE Prime
  • Managed care option
  • Enrollment required
  • Fewer out-of-pocket costs
  • Select (or are assigned) a primary care manager
    (PCM)
  • Care received at MTFs and in the civilian
    preferred provider network
  • Guaranteed access standards
  • No claims to file

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Referrals
  • TRICARE Prime beneficiaries will be referred to
    an MTF first when it can provide the specialty
    services needed. Call 1-888-TRIWEST
    (1-888-874-9378) for specific information about
    the MTFs in your TRICARE Prime service area
  • Specialty care referrals will be approved for a
    specific length of time and number of visits
  • Follow the appropriate procedure for specialty
    referrals to avoid responsibility for charges
    other than your copayments
  • If you have other health insurance, you must
    follow the network referrals rules for that
    carrier

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TRICARE Prime Remote
  • Provides the TRICARE Prime option for active duty
    service members who live and work more than 50
    miles from a military treatment facility (MTF)
  • Active duty service members must enroll in
    TRICARE Prime Remote (TPR)
  • Similar benefits, costs, and rules as TRICARE
    Prime
  • Find out if you reside in a designated TPR
    Service Area online at www.tricare.osd.mil/remote

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TRICARE Choices for the Reserve Component
  • When sponsor is activated for more than 30
    consecutive days
  • Reserve Component members become eligible for
    TRICARE the same as ADSM
  • Family members
  • TRICARE Prime, TRICARE Prime Remote for Active
    Duty Family Members, TRICARE Extra, and TRICARE
    Standard on the first day of sponsors orders
  • Must meet all other requirements for TRICARE
    Prime Remote for Active Duty Family Members
  • TRICARE Pharmacy Program
  • TRICARE Dental Program

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Urgent/Emergency Care
  • Urgent care in and out of area
  • Emergency care-Call 911
  • Visit nearest emergency room
  • Notify your PCM or TriWest within 24 hours of any
    emergency admission so that your follow-up care
    can be coordinated (if enrolled in TRICARE Prime)
  • A family member can call on your behalf

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TRICARE Pharmacy Program
  • MTF Pharmacy
  • TRICARE Mail Order Pharmacy
  • TRICARE Retail Network Pharmacy
  • Non-network Retail Pharmacy

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Claims Processing
  • Wisconsin Physicians Service (WPS) is TriWests
    subcontractor for claims processing in the West
    Region
  • If using TRICARE Prime or TRICARE Extra, your
    provider will file claims for you
  • Beneficiaries using TRICARE Standard may be
    required to file their own claims
  • www.triwest.com
  • www.tricare4u.comfor TRICARE For Life claims

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TRICARE Dental Program (TDP)
  • Voluntary dental program administered by United
    Concordia Companies, Inc. (UCCI)
  • Available to
  • Eligible active duty family members
  • Selected Reserve and Individual Ready Reserve
    members and their eligible family members
  • Active duty and Reserve Component members called
    to active duty for more than 30 consecutive days
    receive their dental care in military dental
    clinics, so are not eligible for TDP
  • Visit www.ucci.com for more information

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TriWest Web Site www.triwest.com
  • Determine the status of a claim, receive
    information about the payment of a previously
    processed claim, and obtain a duplicate
    explanation of benefits (EOB) for claims that
    have been processed
  • Verify your eligibility
  • Out-of-pocket expense limits
  • Learn ab
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