Your Destination Managemet Company for Croatia - PowerPoint PPT Presentation

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Your Destination Managemet Company for Croatia

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... Single or multi product reservations Leisure tourism Destination ... can organise conferences of every kind ... events Meetings & incentives If your ... – PowerPoint PPT presentation

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Title: Your Destination Managemet Company for Croatia


1
Your Destination Managemet Company for
Croatia
2
Introduction
  • Atlas is a destination management company founded
    in 1923. From the
  • very beginning Atlas was the first one in many
    things, initiator and
  • creator of various travel programmes in
    accordance with the global
  • trends. Its long continuity is owed to the
    creativity of various generations
  • of tourist workers and to its flexibility for
    changes.
  • Atlas DMC with more than 80 years experience,
    knows exactly what is
  • needed to provide that extra-added value,tailor
    made solutions, greater
  • efficiency and a fully comprehensive service
    adapted to each and every
  • individual case.
  • We find ourselves faced with a changing tourist
    scenario, and our priority
  • is to optimize the different business processes
    for our client, offering a
  • personalized service and maximum quality.
  • Our comprehensive offer is designed to satisfy
    the requirements of the
  • individual traveller, groups and companies in
    every destination we offer
  • destination services for leisure travel, cruises
    and events, making the
  • most of the synergies of our different business
    units.

3
Facts data
  • - Turnover in 2007 - 58.000.000 EUR
  • - Guests - 360.000
  • - Excursions - 325.000
  • - Transfers - 175.000
  • - Number of employees - 253

4
Online services
  • Being a dynamic organisation we constantly
    dedicate time and
  • investment to new market trends, In order to give
    our clients the
  • possibility of optimal sales, one of the tools we
    have developed is our
  • Interactive websites
  • www.atlas-croatia.com
  • www.cro-online.com
  • Apart from offering an online possibility to
    apply for tailor made
  • programmes for groups, events, we offer our
    advanced easy-to-use
  • stem. This system gives you free access and
    instant confirmation of
  • thousands of different types of accommodation and
    additional
  • services. Being the largest incoming agency means
    that we have very
  • high purchasing power which of course results in
    extremely
  • competitive for you and your clients.

5
ATLAS DMC offers
  • - Online accommodation reservations
  • - Online reservation of excursion, transfers,
    car rental, coach
  • tours and fly drive
  • - The possibility to apply online for quotations
    for tailor madegroup
  • programmes, incentives and other events
  • - 24 hours online confirmation
  • - Multilingual call centre
  • - Possibility to manage private allotments
  • - Online access to detailed accommodation
    descriptions with photos
  • - Possibility of printing vouchers
  • - Online sales statistics handling of booking
  • - Single or multi product reservations

6
Leisure tourism
  • Destination services for tour operators
  • For tour operators who wish to offer our
    destinations, we have
  • wide range of services, such as
  • - proposals for brochure programmes based on the
    tou operator's
  • profile
  • - support, searching for beds, pre-contracting.
    contracting,re-negotiating
  • - allotments on behalf of the tour operator
  • handling of allotments, reservations, requests
  • - representation services for hotel visits and
    airport and port assistance. - designing
    excursion programmes specifically adapted to the
    tour operator's clients
  • - representation services for hotel visits and
    airport and port assistance. All our qualified
    guides and staff are multilingual
  • - organisation of transfers
  • - support, office space and software installation
    for tour operator's
  • - multilingual call centre
  • - offices in all major airports easily
    accessible offices in the heart of all tourist
    areas

7
Leisure tourism
  • Fit Groups
  • Our Fits Groups department offers stays or
    tailor-made programmes
  • for the individual traveller and for tourist
    groups, Being the largest
  • incoming agency means that we have a very high
    purchasing power
  • which of course results in extremely competitive
    rotes for
  • you and your clients. We offer
  • - accommodation in hotels, apartments and private
    villas
  • - confidential competitive rates
  • - apart from the traditional offline reservation
    methods we offer advanced high technology
  • online reservation possibilities though our
    websites
  • www.atlas-croatia.com www.cro-online.com
  • - representation services for hotel visits and
    airport and port assistance
  • - multilingual call centre
  • taxi, (mini) coach, limousine, a fleet of
    high-speed craft and motorboats, for transfer and
  • excursions
  • excursions, boat/coach tours we offer the
    traditional excursions but also a large variety
    of
  • attractive, informative and unusual activities
    focused on the interests of the group or the
  • individual.
  • - restaurant reservations in all categories and
    locations
  • ticket service public transport passes and
    entrance tickets to all kinds of cultural,
    musical
  • and sports events as well as museums
  • car hire we offer a variety of cars with every
    comfort and complying with all safety
  • regulations

8
Leisure tourism
  • Escorted motorcoach tours with guaranteed
    departures
  • Our Escorted Tours department specialises in
    organ using
  • groups and in booking tours all over Croatia and
    neighbouring
  • countries. Our services include
  • Coach tours
  • - comprehensive organisation and monitoring of
    coach tours
  • - hotel accommodation
  • - transportation, including luxury coaches, ferry
    and flight tickets
  • - innovative and dedicated staff
  • - professional qualified guides and escorts,
    fluent in
  • the language you require
  • - a wide selection of restaurants and
    entertainment options to suit all needs, tastes
    and budgets
  • - additional items including entrance tickets and
    porter services
  • - tailor made themed tours (e.g. culinary or
    architectural themes)
  • - multilingual call centre

9
Cruise handling
  • From our head office in Dubrovnik , home to
    Croatias busiest tourist port, we are in
    permanent
  • contact with our own offices throughout Croatia
    coast working together to provide the highest
  • quality services for cruise ships
  • - sound experience in onshore services
  • - innovative and dedicated staff and expertly-
    trained guides
  • - exclusive and innovative tours with modern,
    deluxe air-conditioned coaches
  • - private tailor-made tours for themed cruises
  • - permanent Atlas assistance
  • - hotel contracting and reservations for pre- and
    post-cruise packages

10
Corporate events
  • Conference
  • As a professional conference organizer / PCO/
    Atlas can organise
  • conferences of every kind and if you are coming
    for business you
  • will be provided with the perfect setting that
    allows you to combine
  • it with pleasure.
  • Our team provides full conference services
    before, during and after the event.
  • We offer
  • - support for organizing committees in presenting
    bids to hold congresses
  • - preliminary technical consultancy work to
    analyse the requirements of the event and a
    working
  • timetable
  • - venue and hotel search hotel reservations,
    flight tickets, transfers, excursions, tours and
    social events
  • - negotiation of official aid and administrative
    permits
  • - budget management and general accounting
  • - a communication service for the event,
    including graphic design. webpage creation and
    media
  • campaigns
  • - a technical and scientific secretariat
  • - management of commercial exhibition space
  • - co-ordination of all technical services
    including audio-visual equipment, simultaneous
  • - translation, hostesses and signage

11
Corporate events
  • Meetings incentives
  • If your client wishes to organise a meeting or
    incentive trip, you can rely on our specialist
  • department to produce the most interesting and
    original programmes, Whether a small meeting or
  • a large event, our highly-qualified team will
    always ensure that your client has a memorable
  • experience. In the last 20 years we have handled
    over 500 meetings and
  • incentives.
  • We offer
  • creative ideas and tailor-made programmes
  • a "hands on" proactive service
  • a profound understanding of the destination
  • experience, imagination, expertise
  • global perspective with local insight
  • responsive and dedicated staff
  • commitment to excellence
  • Our intention is to satisfy the most demanding
    planner or incentive organiser.

12
Corporate events
  • Special events
  • Our Special Events team specialises in the
    creation, planning and organisation of events all
    over
  • Croatia.
  • Whether the event is a media relations marketing
    exercise or a public event, we aim to present the
  • product, the company and the brand as clearly and
    consistently as possible. To achieve this, we
  • focus on providing you with the right ingredients
    for a faithful reflection of your corporate
    identity.
  • We act as an unbiased resource tool, offering
    expert advice on the destination as well as
    location
  • research and on-ground service suppliers.
  • We work as an extension of our clients' business
    organisation. Starting with the initial research,
  • continuing with preparation on and event
    implementation and finally co-ordinating and
    managing
  • areas of responsibility for the project.
  • We offerin-depth knowledge of each destination
  • a close relationship and networks with local
    suppliers and authorities
  • the reliability of a team with many years of
    experience in the business

13
Transportation
  • Atlas facilities include a fleet of modern
    air-conditioned motor coaches,chauffer-driven
  • limousines, a fleet of high-speed crafts and
    motorboats. A network of own branch offices
  • ensures the highest standards of service
    throughout the country.

14
Contact us
  • Head office
  • Vukovarska 19,
  • 20000 Dubrovnik,
  • Croatia
  • Tel 385 20 44 22 22
  • Fax 385 20 41 11 00
  • E-mail atlas_at_atlas.hr
  • Home page http//www.atlas-croatia.com
  • Identification code HR-AB-20-060000638
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