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Thoughts on Morgan Stanley

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Thoughts on Morgan Stanley. MS faces a pretty typical 'integration' problem due ... How can HR be used as a strategic lever to reach this 'one-firm' goal and ... – PowerPoint PPT presentation

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Title: Thoughts on Morgan Stanley


1
Thoughts on Morgan Stanley
  • MS faces a pretty typical integration problem
    due to grow and changing environment.
  • Gulf between investment banking vs. sales
    trading
  • How do you become a one-firm firm?
  • A weekly Operating Committee (top) is inadequate
  • How can HR be used as a strategic lever to reach
    this one-firm goal and provide better
    integration deep down at the operations level
    and gain business success (seemlessly serve
    clients)?

2
Solution 360-Degree Feedback
  • Focal employee provides a self-assessment
    nominates several (who are then asked to evaluate
    him)
  • Superiors,
  • Subordinates, and
  • peers (long short) to Evaluation Director ?
    supervisor.
  • Criteria (1) Market/Professional Skills, (2)
    Management Leadership, (3) Commercial
    Orientation, and (4) Teamwork/One-Firm
  • 1 Unsatisfactory. 5 Outstanding
  • Plus written comments
  • Used for yearly performance feedback,
    promotions

3
Results
  • The resulting Eval Dev Summary provides basis
    for Performance Review discussion
  • Several of the old guard/hi guys left.
  • System was quite time consuming
  • Widespread consensus a significant improvement,
    much fairer, better feedback
  • Tweaked every year since 93, but growing
    commitment to this process (May 2000)
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