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Corporate PPT Template

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Identifying business events already key part of the development process ... attend external training, conferences or other events. Requests for vacation time ... – PowerPoint PPT presentation

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Title: Corporate PPT Template


1
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2
Mark CraigSenior Product Manager Oracle
Workflow Oracle Corporation
3
Workflow and Business EventsDatabase to J2EE
4
Oracle Workflow
  • Supports enterprise requirements for business
    process management
  • Business Event and Process Definition
  • Business Process Automation, Integration
  • Business Process Intelligence
  • Traditional application workflows
  • Business document approvals
  • E-business integration workflows
  • Sending, receiving, routing on JMS messages

5
Oracle Workflow
  • Embedded Process Management Engine of
  • the Oracle E-Business Suite
  • Oracle Application Server 10g Integration
    technologies
  • Workflow Server 2.6.3 ships with upcoming
    Database/Application Server 10g releases

6
Business Benefits
  • Visual documentation of the business process
  • Crosses organizational, company boundaries
  • Analyze time and costs of entire processes with
    multi-dimensional analysis
  • Business processes will change
  • You can only fix what you can see
  • Enabling dynamic processes sympathetic to change
  • Change business processes without changing code
    (Reduced cost of ownership)

7
Workflow Enabled e-business Suite
Release 11i highlights
  • CRM
  • Call Center
  • Service
  • Contacts
  • Support
  • Marketing
  • iStore
  • ERP
  • Order Management
  • Internet Procurement
  • Self Service Financials
  • Advanced Planning System
  • Projects
  • HRMS
  • Candidate Offer
  • Career Management Reviews

And many more...
8
Traditional Workflow Expense Report
AP Standard Expense Report Process
9
Oracle Workflow For Java (OW4J)
  • Currently Under Development
  • Next generation of Oracle Workflow
  • Java based Business Process Management
  • Integrated with Oracle JDeveloper Application
    Developer Framework
  • You choose whether your workflow is executed by
    the database or java engine (based on where your
    business logic is deployed)

10
Architecture Transformation
OW4J
Oracle Workflow
  • JDeveloper IDE (Java)
  • Design Tool (Windows)
  • Web Browser (HTML)
  • Java Engine PLSQL Engine
  • PLSQL Engine Java Adapter

Database Repository
Database or XML
  • PLSQL Web Toolkit UI

JSP UI
11
Business Events launch Business Processes
12
Why?
  • Dont hardcode your business actions or process
    to your application
  • Achieve maximum flexibility to make additions and
    modifications without changing code
  • Identifying business events already key part of
    the development process
  • Register Events, optionally register actions

13
Business Event
Application
Workflow
Business Event
Actions
Business Logic
Integration
14
Business Event System
  • Applications raise events
  • Declaratively register
  • Business Events
  • Actions to Business Events (no coding required)
  • Actions include
  • Launching a workflow
  • Publishing XML to JMS
  • Executing Code

15
Business Event System Architecture
Application
Matching Event Subscription
Raise Local Events
Workflow Process
Event Dispatcher
Action (Java/PLSQL)
Listen External Events
XML on JMS
JMS
16
Model your Business Process
17
Model your Business Process
  • Bottom up/Top Down Design
  • Receiving and Raising Events
  • Receiving and Sending Messages
  • Business Logic
  • Task assignment
  • Use sophisticated constructs
  • Looping
  • Results-based branching
  • Parallel Flows
  • Rendezvous

18
TodayOracle Workflow Builder
19
FutureOW4J Modeler
  • OW4J Modeler
  • Applications developer tool
  • Integrated with Oracle JDeveloper Application
    Framework
  • Based on XML
  • Leverages Oracle JDeveloper Application Framework
    metadata services
  • Runs on platforms supported by Oracle JDeveloper

20
OW4J Modeler
21
OW4J Modeler
Component Palette
Application Navigator
Property Inspector
Structure Pane
Process Window
22
D E M O N S T R A T I O N
OC4J Modeler
23
FutureOW4J Self Service Modeler
  • OW4J Self Service Modeler
  • Browser Based
  • Process modeler for Business Analysts
  • Optimized for simple use case scenarios
    (Notification messages editing simple activity
    re-sequencing )
  • Hosted environments

24
OW4J Self Service Modeler
25
Layered Customizations
  • Base Workflow Definition/Template modeled in OW4J
    Modeler
  • Never overwritten by customers
  • Customizations applied in OW4J Self Service
    Modeler
  • Layered on top of base definition at runtime
  • Available Customization layers
  • User
  • Verticalizations
  • Localization
  • Organization
  • Powered by Application Developer Framework XML
    metadata services technology
  • Manages runtime application XML metadata
    (file/database)
  • Supports Reuse, Caching, Translation,
    Customization

26
XML Business Process Definition
  • OW4J based on XML Schema process definition
  • Member of the Workflow Management Coalition
  • Moving towards industry standard XML schema based
    import/export definition of business process
  • Closely following ongoing debate(s) in various
    standards bodies (BPMI.org ,BPEL.)

27
The Promise of a Standard Definition
  • Business Analysts already using specialized
    desktop applications to model business processes
  • These applications will be able to export an
    industry standard XML definition of a business
    process
  • XML imported into OW4J Modeler
  • Configuration by Developers and Analysts
  • OW4J Engine runs that business process

28
Include People (Employees,Customers,Suppliers)
in your Business Process
29
Automated Task Management
  • FYI Notifications
  • Response Required Notifications e.g.. Approvals
  • Browser based Oracle Workflow Worklist
  • Automatically Notify Users of Tasks
  • Sends Notifications to Roles (users and groups)
  • Drill down capability (URL, Attachments)
  • Escalation Management
  • Vacation Handling

30
Automate Task Management
31
Worklist Configuration Capabilities
Control Notification Filtering, Column Display
and Order
32
Choose Column Display and Order
33
Choose Notifications to Display
34
Notification Content
35
Notification Mailer
  • Based on Java Mail APIs, XML and JMS
  • Outbound SMTP, Inbound IMAP
  • HTML, Text, Summary formats
  • Managed Configured using the Oracle Workflow
    Manager
  • Some customers send up to 20000 outbound
    emails/day

36
Wireless Access to Notifications
  • Leverages Oracle Application Server 10g Wireless
    Option
  • Sends FYI or Response Required Text Messages
  • Wireless Devices supported
  • PDA
  • Phone
  • Instant Messaging
  • Voice etc

37
Electronic Signatures
  • What are Electronic Signatures
  • Password Based E-Signatures (PSIGS)
  • Digital Signatures (PKCS7 / X.509)
  • Biometrics, etc.
  • Why Electronic Signatures
  • Government Requirements
  • Contractual Obligations
  • High Value Transactions
  • Security Consciousness

38
Electronic Signatures
  • Already available in Oracle E-Business Suite
  • Password Based Signatures via Browser
  • Under Development
  • Digital Signatures(PKCS 7/X.509) via Browser
  • Future Directions
  • Signing via e-mail (S/MIME)

39
Content Management Workflows
  • Oracle Content Management SDK
  • Java based, Object Oriented File System
  • Targeted at Developers building CM solutions
  • Integration with Oracle Workflow via AQ
  • Oracle Files
  • Enterprise File Server Replacement
  • Built on CM SDK
  • Workflow integration for approval and routing

40
Automate your Business Process
41
Business Process Automation
  • Short and Long Lived Processes
  • Sequence the execution of
  • Java Methods
  • Enterprise Java Beans (EJBs)
  • Web Services
  • PL/SQL
  • Task assignment
  • Consume and Publish JMS Messages
  • Store and Manipulate Java Objects
  • Serialize/Deserialize Java Objects

42
Business Process Execution
  • The OW4J Engine will complement, not replace the
    existing database resident PL/SQL engine
  • Easy optional migration for existing customers
    from PL/SQL Engine to Java Engine
  • For existing customers, no incentive to upgrade
    existing processes until/if applications are
    reimplemented in Java.

43
Utilize Expression Languages
  • Minimize Coding
  • Route on Java Object or EJB Attributes
  • SPEL, the Simplest Possible Expression Language
  • Example Employee Item Attribute stores as
    Employee Java Object
  • employee.salarygt50000 returns boolean which
    workflow can route on
  • XPATH for XML
  • Third Party Java Rules Engines
  • Database Rules Engine

44
OW4J Engine Status
  • OW4J Engine Developer Preview
  • Lightweight, no Database required
  • Demo Application Requisition Approval
  • Available from OTN now!
  • EJBs with underlying PL/SQL implementation (OTN
    download)
  • Customers can verify and use the new interface
  • Execution still performed by PL/SQL workflow
    engine

45
Manage and Optimize Business Processes
46
Oracle Workflow Status Monitor
Universal access to process status
  • Summary of key activities
  • Decision makers in the process
  • Current owners
  • Graphically monitor and administer workflow
    transactions
  • View and analyze transaction history
  • Retry or skip any activity
  • Rewind and rerun any process
  • Available to end users and administrators

47
Self Service Status Monitor
48
Oracle Workflow Status Monitor
Universal access to process status
49
Oracle Workflow Manager
  • Component of Oracle Enterprise Manager
  • Browser Based System Management Tool
  • Dashboard for System Administrators and DBAs
  • Highlights
  • Manage Workflow Background Processes
  • Manager Workflow Mailer
  • Track Workflow System Status
  • Drill Down Capability

50
Oracle Workflow Manager
51
Workflow Manager Metrics
  • Access metrics either via graph or Related Links
    ThroughputWork Items(View)

52
Business Process Intelligence
  • Complete Audit Trail Maintained
  • Business Intelligence through Public Reporting
    Database View
  • Graphical Business Intelligence through Oracle
    Discoverer
  • Feedback loop for Continuous Process Improvement

53
Average Process Execution Time
54
Its a Development Framework
55
Development Framework
  • For PLSQL and Java Applications
  • Pluggable Business Actions
  • Abstract Business Process from Business Logic
  • Adaptable Business Processes
  • Sequencing application logic execution
  • Linking Applications and Systems
  • Online and Offline Human interaction

56
Customer Proof Points
57
2003 Global Excellence Awards for Workflow
  • Sponsored by WFMC, Giga and WARIA
  • Regional Gold Award won by Oracle Partner
    iProcess
  • Implemented Oracle Workflow at third largest
    retail group in Brazil
  • Implemented Systems range from Travel Management
    to Expenses Control
  • Press Release http//www.iprocess.com.br/premio/pr
    essrelease_english.asp

58
Customer Proof Points
  • British Telecom
  • Council of the European Union
  • CERN (European Organization for Nuclear Research)
  • CompanyFinance
  • Qualcomm
  • Canon
  • Oracle E-Business Suite Reference Customers

59
British Telecom
  • Article Workflow, Oracles Hidden Jewel
  • http//www.odtug.com/members/BRIEFCASE/exchange/hu
    ss.pdf
  • Oracle Workflow customer since 1998
  • The biggest Oracle Workflow solution is Oracle
    Financials, which has 3,000 registered users.
  • The smaller projects have about 50 regular users
  • The larger projects have 200 concurrent users and
    300-350 periodic users.

60
Oracle Workflow is helping us to reduce our
operational costs through better management and
control of users and their workloads, it is also
reducing our time to market with new products and
services.
- Jim Hutton, British Telecom
61
CERN
  • World's leading particle physics research
    laboratory
  • Birthplace of the World Wide Web
  • CERN uses Oracle Workflow for the following
    business processes
  • Purchasing 
  • Requests to import or export goods
  • Requests to attend a course from an on-site
    training catalogue 
  • Requests to attend external training, conferences
    or other events 
  • Requests for vacation time 
  • Requests for overtime compensation 
  • Requests for additional human resources for a
    project or activity. 

62
CERN The Results
  • More than 5000 active users
  • Around 1000 different users a day
  • Oracle Workflow processes an electronic document
    every 20 seconds.
  • Oracle Workflow also supports the multilingual
    environment required by CERN users, sending
    notifications to users in the language of their
    choice. 
  • Average processing time of an e-document is less
    than a few hours compared with days and weeks for
    the previous paper version. 

63
Canon Sales Corporation
  • Sales Subsidiary of Canon
  • Looking for Open Centralized and Internet
    Enabled Solution for Business Processes
    Reengineering
  • Expense and Payments System
  • Self Service Access via Browser for all Employees
  • Oracle Workflow One Server, 9000 Users
  • Development Effort 5 people 1 month

64
Next Steps.
  • Other sessions
  • 36995 Boosting Process Performance with Oracle
    Workflow (already held)
  • Recommended Demos
  • Oracle E-Business Suite Integration Booth 9D
  • JDeveloper OC4J Modeler
  • Requisition Approval Demo using OW4J Engine
  • Wireless Notifications
  • Oracle Application Server 10g Integration
  • See Your Business in Our Software
  • Visit the DEMOgrounds for a customized
    architectural review, see a customized demo with
    Solutions Factory, or receive a personalized
    proposal. Visit the DEMOgrounds for more
    information.

65
Next Steps.
  • Oracle Technology Network
  • Oracle Workflow for Java
  • http//otn.oracle.com/products/ias/workflow/conten
    t.html
  • Lots of Collateral, Datasheet, Tech Whitepapers
  • Developer Forum (Support Forum in Metalink)

66
A
67
Reminder please complete the OracleWorld
online session surveyThank you.
68
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