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The Matchmaker Team Mark I: Professional Small Business

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Title: The Matchmaker Team Mark I: Professional Small Business


1
The Matchmaker Team
  • Mark I Professional Small Business Program
    Training Series for Large Businesses and Federal
    Agencies

Revised October 2010
2
  • What you have before you is a Weapon System
    designed to fight lack of knowledge and
    misunderstanding about Small Business Programs.
    We hope to pass this body of information from
    this dedicated team, the Matchmakers HPT, to the
    fighters for supplier diversity all over this
    nation. While this training does not replace the
    actual regulations, the Mark I course can light
    the path to the wisdom needed to get the Small
    Business participation mission accomplished.
  • This is the users guide to the system. Please
    use it wisely and often. Its application is what
    the American Dream is all about. Small Business
    owners, their families, the President and the
    Congress of these United States are all counting
    on you to get the job done.
  • We wish you great success!
  • Ira M. Brand, Team Leader (Retired)
  • on behalf of the Matchmakers HPT
  • a subcommittee of the Northeast Regional Council

3
Small Business TrainingMark I Professional
Small Business Program Training Series
  • Module 1 Public Laws and Regulations 4
  • Module 2 Identifying a Small Business 22
  • Module 3 How Small Business Programs Work 41
  • Module 4A Preparing a Small Business
    Subcontracting Plan 64
  • Module 4B Preparing a Small Business
    Participation Plan 98
  • Module 5 Small Business Assessment 103
  • Module 6 Small Business Metrics and
    Reporting 110
  • Module 7 Information Resources and FAQs 133
  • Module 8 Staying Current 140
  • Resources 144
  • Appendix A Summary for the Basics of
    Subcontracting

4
Module 1 Public Laws and Regulations
  • This Module contains information on the Public
    Laws and Federal Acquisition Regulations (FAR)
    that govern the requirements for Small Business
    Subcontracting Programs. These small business
    laws and regulations form the framework for what
    we do and why we do it.
  • The Module includes the goals for each business
    type and the Public Law basis for these
    requirements. The module also covers FAR
    references for incentive programs and liquidated
    damages provisions.

5
Module 1 Public Laws and Regulations001A FAR
Regulations
  • What Federal Regulations govern the formation of
    small business plans and the goals set for small
    business subcontracting?
  • A. FAR Parts 19 and 52
  • B. Public Laws
  • C. The Small Bus Law
  • D. A and C
  • E. A and B
  • (check one)
  • Answer E
  • FAR part 19 and 52 outline all the requirements
    for preparing small business plans.
  • Public Laws are the basis for the regulations.

6
Module 1 Public Laws and Regulations001B FAR
Regulations
  • What are the percentage goals setby Public Laws
    for?
  • Small Business (SB) ________
  • Small Disadvantaged Business (SDB) ________
  • Woman-Owned SB (WOSB) ________
  • Historically Black Colleges Universities
  • and Minority Institutions (HBCU/MIs)
    ________
  • HUBZone SB ________
  • Veteran-Owned SB (VOSB) ________
  • Service-Disabled VOSB (SDVOSB) ________
  • Alaska Native Corp. Indian Tribes ________
  • And the answer is

23 5 5 Best Effort 3 Best Effort
3 Best Effort Included as part of SDB
Goal
7
Module 1 Public Laws and Regulations001C FAR
Regulations
  • About the Law
  • Section 8(d) of the Small Business Act requires
    Small, SDB, HUBZone, WOSB, VOSB, and SDVOSB have
    the maximum practicable opportunity to
    participate as subcontractors on Federal
    contracts, to the extent that such opportunity is
    consistent with efficient contract performance.
  • Revision of the Small Business Act of 1978
    (Public Law 95-507)
  • Redefined minority firms as Socially and
    Economically Disadvantaged Small Business
    Concerns (SDBs).
  • Required Federal agencies to establish small
    business goals and explain to Congress when goals
    were not met.
  • Required small and small disadvantaged business
    subcontracting goals for major contracts awarded
    to large businesses.
  • Reserved all Federal awards under 100,000 for
    small businesses.
  • Required establishment of the Office of Small
    Business Programs.
  • Directors appointed by Head of Agency.

8
Module 1 Public Laws and Regulations001D FAR
Regulations
  • What is the goal for Small Disadvantaged
    subcontracting ?
  • A. 1
  • B. 2
  • C. 3
  • D. 4
  • E. 5
  • (check one)
  • Answer E
  • National Defense Authorization Act
  • (Public Law 99-661)
  • Passed in 1987.
  • Established Small Disadvantaged Business Program.
  • 5 goal for minority owned businesses.
  • Emphasized contracting with Historically Black
    Colleges Universities/Minority Institutions
    (HBCUs/MIs).

9
Module 1 Public Laws and Regulations001E FAR
Regulations
  • Public Law 103-355 introduced a 5 goal against
    the value of all prime contracts for Woman-Owned
    Small Businesses.
  • A. True
  • B. False
  • (check one)
  • Answer A
  • Federal Acquisition Streamlining
  • Act of 1994 (Public Law 103-355)
  • Section 7106
  • Established a government-wide goal for
    Woman-Owned Small Businesses (WOSBs).
  • Not less than 5 of the total value of all prime
    contract/subcontract awards for each fiscal year.

10
Module 1 Public Laws and Regulations001F FAR
Regulations
  • How is a HUBZone (Historically Underutilized
    Business Zone) Small Business Verified?
  • A. By SBA certification as shown in Central
    Contractors Registry (CCR)
  • B. By DOC Zone Charts
  • C. By the Census Bureau
  • (check one)
  • Answer A
  • The HUBZone Empowerment Act
  • (Public Law 105-135)
  • Included in the Small Business Reauthorization
    Act of 1997.
  • Stimulates economic development.
  • Creates jobs in urban and rural communities.
  • Provides contracting preferences to small
    businesses that are located in a HUBZone and that
    hire employees who live in a HUBZone.
  • 1 of prime contracts for HUBZone small
    businesses for FY1999, not less than 1.5 for
    FY2000, 2 for FY2001, 2.5 for FY2002, and 3
    for FY2003 and each year thereafter.

11
Module 1 Public Laws and Regulations001G FAR
Regulations
  • What is the Service-Disabled Veteran- Owned goal
    as set forth in the subcontracting provisions of
    Public Law 106-50?
  • A. 1
  • B. 2
  • C. 3
  • D. 4
  • E. 5
  • (check one)
  • Answer C
  • The Veteran's Entrepreneurship and
  • Small Business Development
  • Act of 1999 (Public Law 106-50)
  • Established a goal for subcontracts awarded by
    prime contractors to (SDVOSB) concerns of 3.
  • A best effort goal for veteran-owned small
    businesses shall apply.
  • Individual, Master, and Comprehensive Subcontract
    and Commercial Plans must incorporate these
    goals.

12
Module 1 Public Laws and Regulations001H SB
Program Success
  • Incentive Clauses
  • FAR 52.226-1
  • Utilization of Indian Organizationsand Indian
    Owned Economic Enterprises
  • The Indian Incentive Program provides for a
    payment of 5 of the amount subcontracted to an
    Indian organization or Indian-owned economic
    enterprise. The clause must be included in the
    contract.

13
Module 1 Public Laws and Regulations001I SB
Program Success
  • Incentive Clauses
  • FAR 52.219-26
  • Small Disadvantaged Business Participation
    Program
  • Incentive Subcontracting for specific parameters.
    Monetary incentives shall be based on actual
    achievement as compared to proposed monetary
    targets for SDB sub-contracting. The incentive
    subcontracting program is separate and distinct
    from the establishment, monitoring and
    enforcement of SDB subcontracting goals in a
    sub-contracting plan. This is an incentive to
    encourage increased subcontracting in the North
    America Industry Classification System (NAICS)
    Major Groups and is reported at the end of the
    contract via the OF312 attached to the final ISR.

14
Module 1 Public Laws and Regulations001J SB
Program Success
  • Incentive Clauses
  • FAR 52.219-10
  • Incentive Subcontracting Program
  • Monetary incentive from 0-10, which encourages
    the development of increased subcontracting
    opportunities based on actual achievement for
    small, Small Disadvantaged Business, Woman-Owned
    Small Business, HUBZone small business,
    Veteran-Owned Small Business, and
    Service-Disabled Veteran-Owned Small Business.

15
Module 1 Public Laws and Regulations001K SB
Program Success
  • Incentive Clauses
  • FAR 52.219-16
  • Liquidated Damages - Subcontracting Plan
  • Failure to comply with a subcontracting plan is
    considered a material breach of the contract and
    could result in the imposition of liquidated
    damages to be paid by the contractor.
  • Size of damages is equal to the actual amount by
    which the contractor missed each goal.

16
Module 1 Public Laws and Regulations001L SB
Program Success
  • Good Faith Effort
  • 13 CFR 125.3
  • Provide the maximum practicable
    subcontractingopportunities for small business
    concerns.
  • Consistent with the efficient performance of the
    contract.

17
Module 1 Public Laws and Regulations001M SB
Program Success
  • Example of maximum practicable opportunity
  • 13 CFR 125.3
  • Breaking out contract work items into
    economically feasible units, as appropriate.
  • Conducting market research to identify small
    business subcontractors and suppliers through all
    reasonable means.
  • Soliciting small business concerns early in the
    acquisition.
  • Moregtgt

18
Module 1 Public Laws and Regulations001N SB
Program Success
  • Example of maximum practicable opportunity
  • 13 CFR 125.3
  • Providing adequate and timely information about
    the plans, specifications, and requirements for
    performance of the prime contract to assist them
    in submitting a timely offer.
  • Negotiating in good faith with interested small
    businesses.
  • Assisting them to obtain bonding, lines of
    credit, required insurance, necessary equipment,
    supplies, materials, or services.
  • More gtgt

19
Module 1 Public Laws and Regulations001O SB
Program Success
  • Example of maximum practicable opportunity
  • 13 CFR 125.3
  • Utilizing the available services of small
    business associations, local, state, and Federal
    small business assistance offices and other
    organizations.
  • Participating in a formal mentor-protégé program
    with one or more small business protégés that
    results in developmental assistance to the
    protégés.

20
Module 1 Public Laws and Regulations001P
Small Business Goal Summary
21
Module 1 Public Laws and Regulations001Q
Small Business Goal Summary
  • DoD Subcontracting Goals can Be Different

22
Module 2 Identifying a Small Business
  • This Module covers the requirements for a Small
    Business to qualify as a specific recognized type
    for identification and reporting credit under
    Federal contracts.
  • The module includes definitions of Small
    Disadvantaged Businesses, the minority groups and
    the certification requirements for HUBZone firms.

23
Module 2 Identifying a Small Business002A
Identifying Small BiZ
  • How is a Small Business Identified and Certified?
  • Small Business Self-Certify.
  • Does not exceed NAICS code size standard, is not
    owned by a large business, self certified. Size
    standard exception for ANCs and Indian tribes.
  • How is a Small Disadvantaged Business Identified
    and Certified?
  • SDBs Self-certify as of October 3, 2008.
  • Meets size standard (except ANCs and Indian
    tribes), listed in CCR, 51 owned and operated by
    a Socially and Economically Disadvantaged person
    as designated by the SBA.
  • How is a Woman-Owned Small Business Identified
    and Certified?
  • WOSBs Self-Certify.
  • Meets size standard, 51 owned and operated by
    one or more Women, Self Certified.
  • How is a HUBZone Firm identified and Certified?
  • Certified by the SBA.
  • Meets size standard, located in a HUBZone, 35 of
    employees live in a HUBZone, owner US citizen,
    Certified by SBA and listed in CCR.

24
Module 2 Identifying a Small Business002B
Identifying Small BiZ
  • How is a Veteran-Owned Business Identified and
    Certified?
  • Self-Certified but can be verified by Center for
    Veterans Enterprise.
  • Meets size standard, 51 owned and operated by
    one or more veterans with active duty (other than
    training).
  • How is a Service-Disabled Veteran-Owned Business
    Identified
  • and Certified?
  • Self-Certified but can be verified by Center for
    Veterans Enterprise.
  • Meets size standard, 51 owned and operated by
    one or more veterans with active duty (other than
    training) and a service-related disability
    (0-100).

25
Module 2 Identifying a Small Business002C
Identifying Small BiZ
  • Definition of a Small Business
  • A for profit concern including its affiliates
    that is independently owned and operated.
  • Not dominant in the field of operations in which
    it is bidding on government contracts.
  • Qualified as a small business under the criteria
    and size standards in CFR Part 121 (See 19.102).

26
Module 2 Identifying a Small Business002D
Identifying Small BiZ
  • Definition of Small Disadvantaged Business
  • Net worth of each individual does not exceed
    750,000 excluding home firm equity.
  • The firm must be at least 51 unconditionally
    owned by one or more socially and economically
    disadvantaged individuals, or in the case of any
    publicly owned business, at least 51 percent of
    the voting stock is unconditionally owned by one
    or more socially and economically disadvantaged
    individuals and whose management and daily
    business operations are controlled by one or more
    such individuals.

27
Module 2 Identifying a Small Business002F
Identifying Small BiZ
  • Definition of Socially Disadvantaged Individuals
  • Those who have been subjected to ethnic prejudice
    or cultural bias because of their identity as a
    member of a group without regard to their
    individual qualities.

28
Module 2 Identifying a Small Business002G
Identifying Small BiZ
  • Who are the Socially Disadvantaged Individuals?
  • Black Americans
  • Hispanic Americans
  • Native Americans(American Indians, Native
    Alaskans,
  • or Native Hawaiians)

29
Module 2 Identifying a Small Business002H
Identifying Small BiZ
  • Who are the Socially Disadvantaged
  • Individuals?
  • Asian Pacific Americans (persons with origins
    from Burma, Thailand, Malaysia, Indonesia,
    Singapore, Brunei, Japan, China (inc Hong Kong),
    Taiwan, Laos, Cambodia (Kampuchea), Vietnam,
    Korea, Philippines, US Trust Territory of Pacific
    Islands (Republic of Palau), Republic of Marshall
    Islands, Federated States of Micronesia,
    Commonwealth of the Northern Marina Islands,
    Guam, Samoa, Macao, Fiji, Tonga, Kiribati,
    Tuvalu, or Nauru).
  • Subcontinent Asian Americans (persons with
    origins from India, Pakistan, Bangladesh, Sri
    Lanka, Bhutan, the Maldives or Nepal).

30
Module 2 Identifying a Small Business002I
Identifying Small BiZ
  • Definition of Economically Disadvantaged
    Individuals
  • Socially disadvantaged individuals whose ability
    to compete in the free enterprise system has been
    impaired due to the diminished capital and credit
    opportunities as compared to others in the same
    or similar line of business who are not socially
    disadvantaged.

31
Module 2 Identifying a Small Business 002J
Identifying Small Biz
  • New regulation (Sept. 17, 2007) regarding Alaskan
    Native Corporations and Indian Tribes
  • Subcontracts count towards goals for SB and
    SDB,regardless of the size or SBA certification
    status.
  • This new provision does not apply to Hawaiian
    Native owned firms.

32
Module 2 Identifying a Small Business002K
Identifying Small BiZ
  • Definition of Woman-Owned Small Business (FAR
    19.001)
  • A small business firm at least 51 owned by one
    or more women, or, in the case of any publicly
    owned business, at least 51 of the stock of
    which is owned by one or more women and whose
    management and daily business operations are
    controlled by one or more women. DoD does not
    consider Woman-owned businesses as disadvantaged.

33
Module 2 Identifying a Small Business002L
Identifying Small BiZ
  • Historically Black Colleges Universities and
    Minority Institutions
  • (HBCUs/MIs) (DFARS 252.219-7003)
  • Minority Institutions are those organizations
    having significant minority enrollment.
  • Designated minority groups include African
    Americans, Native Americans, Hispanic Americans,
    Asian Americans, and Pacific Islanders.
  • The latest list of HBCUs can be obtained at
    www2.ed.gov/about/inits/list/whhbcu/edlite-list.ht
    ml
  • The latest list of MIs can be obtained at
  • www2.ed.gov/about/offices/list/ocr/edlite-minority
    inst-list-tab.html

34
Module 2 Identifying a Small Business002M
Identifying Small BiZ
  • Definition of HUBZone Empowerment (Public Law
    104-135)
  • Historically Underutilized Business Zone.
  • An area located within one or more qualified
    census tracts.
  • Qualified non-metropolitan counties (Rural
    Districts).
  • Lands within the external boundaries of an Indian
    Reservation.
  • HUBZones have higher unemployment and lower
    salaries than the state average.

35
Module 2 Identifying a Small Business002N
Identifying Small BiZ
  • Definition of Veteran-Owned Small Business
    Concern
  • A small business firm where, not less than 51 of
    which is owned by one or more veterans (as
    defined at 38 U.S.C. 101(2) or, in the case of
    any publicly owned business, not less than 51 of
    the stock of which is owned by one or more
    veterans and the management and daily business
    operations of which are controlled by one or more
    veterans.

36
Module 2 Identifying a Small Business002O
Identifying Small BiZ
  • Definition of Service-Disabled Veteran-Owned
  • Small Business Concern
  • A small business firm where not less than 51 of
    which is owned by one or more service-disabled
    veterans or, in the case of any publicly owned
    business, not less than 51 of the stock of which
    is owned by one or more service-disabled
    veterans and the management and daily business
    operations of which are controlled by one or more
    service-disabled veterans or, in the case of
    veteran with permanent and severe disability, the
    spouse or permanent caregiver of such veteran.

37
Module 2 Identifying a Small Business002P
Identifying Small BiZ
  • (Native American) Indian Incentive Program (FAR
    26.101, 52.226-1)
  • The Indian Incentive Program provides an
    incentive to prime contractors that use Indian
    Organizations and Indian-Owned Economic
    Enterprises as subcontractors.
  • The program allows for an incentive payment to
    the prime contractor equal to 5 of the amount
    paid to a performing Indian subcontractor, if it
    is authorized by the contract.
  • Indian organization means the governing body of
    any recognized Indian tribe or Indian entity.

38
Module 2 Identifying a Small Business002Q
Identifying Small BiZ
  • (Native American) Indian Incentive Program (FAR
    26.101, 52.226-1)
  • Indian-Owned economic enterprise means any
    Indian-owned (as determined by the Secretary of
    the Interior) commercial, industrial, or business
    activity established or organized for the purpose
    of profit, provided that Indian ownership shall
    constitute not less than 51 percent of the
    enterprise.

39
Module 2 Identifying a Small Business002R
Identifying Small BiZ
  • Mentor-Protégé Program (DFARS 219.71)
  • Public Law 101-510, the National Defense
    Authorization Act of 1991,
  • as amended, established the Pilot Mentor-Protégé
    Program.
  • Provides incentives to prime contractors
    (mentors) to assist small disadvantaged
    businesses (SDB) firms (protégés) in enhancing
    their technical and business capabilities.
  • Hopefully lead to increased SDB participation as
    subcontractors in Federal and commercial
    contracts.
  • Fosters the establishment of long-term business
    relationships.
  • Firms are eligible to be mentors if they are
    currently performing a contract with an approved
    subcontracting plan and are currently eligible
    for the award of Federal contracts.

40
Module 2 Identifying a Small Business002S
Identifying Small BiZ
  • Mentor-Protégé Program (DFARS 219.71)
  • Firms eligible to be a protégé
  • SDB firms or
  • Qualifying organization that employ the severely
    disabled
  • Recent law allows HUBZones, WOSBs and VOSBs to be
    protégés.
  • Mentors and Protégés are required to execute a
    formal agreement that sets forth the type of
    developmental assistance that will be provided to
    the protégé.
  • Mentor-Protégé Programs may be for credit or
    reimbursement.

41
Module 3 How Small Business Programs Work
  • This Module introduces the key elements of a
    successful Small Business Program. A rating
    system is provided to assist in the assessment of
    your current program and the suggested levels for
    reaching an Outstanding rating.

42
Module 3 How Small Business Programs Work003A
Small Business Program Success
  • What should an effective small business
    subcontracting program include?
  • A. 10 Key Elements
  • B. 8
  • C. 6
  • D. 4
  • E. As many as it takes
  • (check one)
  • Answer A
  • Ten Key Elements
  • Management Support.
  • An active SBLO.
  • A good Subcontracting Plan.
  • Matchmaker SB Training.
  • Meeting SB Goals Objectives.
  • A good Outreach Program.
  • Connected to a Regional Council and a PTAC/PTAP.
  • Active Procurement Staff Participation.
  • Connection to CCR Dynamic Small Business
    Search.
  • Accurate and On-Time reporting.

43
Module 3 How Small Business Programs Work003B
Small Business Program Success
  • 1. Management Support
  • SCORE GUIDE
  • 1 No management support.
  • 3 Management has minimal program knowledge.
  • 5 Management knows about the program.
  • 7 Management actively endorses the program.
  • 9 Management endorses, monitors and
    participates in the program.

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
44
Module 3 How Small Business Programs Work003C
Small Business Program Success
  • 2. An Active SBLO
  • SCORE GUIDE
  • 1 Our company does not have an SBLO.
  • 3 Our SBLO has not been Matchmaker certified.
  • 5 Our SBLO is Matchmaker certified and is
    involved with at least 5 of the success elements.
  • 7 Same as 5 but does 7 of the success elements.
  • 9 Same as 5 but does all 10 elements.

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
45
Module 3 How Small Business Programs Work003D
Small Business Program Success
  • 3. A Good Subcontracting Plan
  • SCORE GUIDE
  • 1 My company does not have a subcontracting
    plan.
  • 3 Our subcontracting plan is not approved by
    the agency buying office.
  • 5 Our subcontracting plan is current and
    approved by the agency buying office.
  • 7 Same as 5 and we are actively working our
    plan.
  • 9 Same as 5 and we are meeting our plan goals.
  • 10 Same as 5 and we are exceeding our plan
    goals.

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
46
Module 3 How Small Business Programs Work003E
Small Business Program Success
  • 4. Matchmaker SB Training
  • SCORE GUIDE
  • 1 My company does not have a training module
    for Small Business.
  • 5 We are scheduled for Matchmaker training in
    the next 6-12 months.
  • 10 We are Matchmaker Certified.

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
47
Module 3 How Small Business Programs Work003F
Small Business Program Success
  • 5. Meeting SB Goals Objectives
  • SCORE GUIDE
  • 1 My company has no goals or objectives for
    small business.
  • 3 People are aware of subcontracting goals.
  • 5 Management has established company small
    business goals.
  • 7 Company goals are established and metrics
    reported.
  • 9 Same as 7, most goals are being met.
  • 10 Same as 7, all goals are being met or
    exceeded.

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
48
Module 3 How Small Business Programs Work003G
Small Business Program Success
  • 6. A Good Outreach Program
  • SCORE GUIDE
  • 1 Our company does not do Outreach.
  • 3 Our SBLO does limited Outreach.
  • 5 Our Company has an active Outreach Program.
  • 7 Our company is active and has participated in
    one or more matchmaking events.
  • 9 Same as 7, we have connected to sources
    through this process.

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
49
Module 3 How Small Business Programs Work003H
Small Business Program Success
  • 7. Connected to a Regional Council and a
    PTAC/PTAP
  • SCORE GUIDE
  • 1 What's a PTAC/PTAP?
  • 3 How do I connect to the SBA and a Region
    Council?
  • 5 Our company is active in our Regional
    Council.
  • 7 Same as 5, and we work with our state
    PTAC/PTAP.
  • 9 Same as 7 and we are on a Matchmaker
    Sub-Committee.
  • SBA Small Business Administration
  • PTAC Procurement Technical Assistance
    Center
  • PTAP Procurement Technical Assistance Program

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
50
Module 3 How Small Business Programs Work003I
Small Business Program Success
  • 8. Active Procurement Participation
  • SCORE GUIDE
  • 1 Procurement staff is untrained.
  • 3 Procurement staff is aware.
  • 5 Procurement staff is active.
  • 7 Procurement staff is Mark I Matchmaker
    Certified.
  • 9 Same as 7, and procurement is meeting the
    goals.

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
51
Module 3 How Small Business Programs Work003J
Small Business Program Success
  • 9. Connection to CCR Dynamic Small Business
    Search
  • SCORE GUIDE
  • 1 What is CCR Dynamic Small Business Search?
  • 3 How do I use CCR - Dynamic Small Business
    Search ?
  • 5 CCR - Dynamic Small Business Search is used
    to verify certifications.
  • 7 Our database is checked against CCR - Dynamic
    Small Business Search database regularly.
  • 9 Same as 7, and we are compliant.
  • CCR - WWW.CCR.GOV (click on Dynamic Small
    Business Search)

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
52
Module 3 How Small Business Programs Work003K
Small Business Program Success
  • 10. Accurate and On Time reporting.
  • SCORE GUIDE
  • 1 ReportingWhat reporting?
  • 3 Whats an ISR?
  • 5 ISRs and SSRs are issued.
  • 7 Same as 5, and all data is compliant.
  • 9 Same as 7, and reports are issued on time.
  • ISR Individual Subcontracting Report (formerly
    SF294).
  • SSR Summary Subcontracting Report (formerly
    SF295).

My company score is 1 2 3 4 5 6 7 8 9 10
Mark Score Here ______
53
Module 3 How Small Business Programs Work003L
Small Business Program Success
  • How did your company rate?
  • ____
  • ____
  • ____
  • ____
  • ____
  • ____
  • ____
  • ____
  • ____
  • ____
  • Total ______
  • SCORE CHART
  • 10 - 29 score Unsatisfactory
  • 30 - 49 score Marginal
  • 50 - 69 score Acceptable
  • 70 - 90 score Highly Successful
  • 91 - 100 score Outstanding
  • Note This approximate score rating is subject to
    other factors and a formal review by Federal
    agencies. Individual results may vary from site
    to site.

54
Module 3 How Small Business Programs Work003M
Small Business Program Success
  • OUTSTANDING
  • Exceeded all negotiated goals or exceeded at
    least one goal and met all of the others.
    Negotiated goals for rating purposes compares
    the percentage goals with the percentage
    achievements.
  • Has exceptional success with initiatives to
    assist, promote and utilize SB, SDB, WOSB,
    HUBZone, VOSB, and SDVOSB. Examples include,
    but are not limited to, participating in a
    Mentor-Protégé program, performing compliance
    reviews at subcontractors' sites, administering a
    buyer incentive program, participating in trade
    fairs, promoting registration in CCR, and
    contacting suppliers to encourage SDB and HUBZone
    certification.
  • An outstanding rating signifies that the company
    has an exemplary program that could be used as a
    model by other contractors in similar industries.

55
Module 3 How Small Business Programs Work003N
Small Business Program Success
  • HIGHLY SUCCESSFUL
  • Met all of its negotiated goals in the
    traditional socio-economic categories (SB, SDB,
    and WOSB) and met at least one of the newer
    socio-economic goals (HUBZone, VOSB, and SDVOSB)
    for each contract that contains two or more of
    these goals.
  • Has significant success with initiatives to
    assist, promote and utilize SB, SDB, WOSB,
    HUBZone, VOSB and SDVOSB.
  • Makes an effort to go above and beyond the
    required elements of the program and can provide
    documentation and success stories to support such
    efforts.

56
Module 3 How Small Business Programs Work003O
Small Business Program Success
  • ACCEPTABLE
  • Demonstrated a good-faith effort to meet all of
    its goals, but has not met the rigorous criteria
    for a Highly Successful or Outstanding rating.
  • Fulfills the requirements of its subcontracting
    plan and the regulations. ISR and SSR reports
    are complete and accurate.

57
Module 3 How Small Business Programs Work003P
Small Business Program Success
  • MARGINAL
  • Deficient in meeting key subcontracting plan
    elements, the ISR and/or SSR reports are not
    correct, or the contractor has failed to satisfy
    one or more requirements of a corrective action
    plan currently in place.
  • However, contractor's management does show an
    interest in bringing its program to an acceptable
    level and has demonstrated a commitment to apply
    the necessary resources to do so. A corrective
    action plan is required, and the Administrative
    Contracting Officer(s) must be notified.

58
Module 3 How Small Business Programs Work003Q
Small Business Program Success
  • UNSATISFACTORY
  • Non-compliant with the contractual requirements
    of DFARS and FAR 52.219-8 and 52.219-9.
  • Contractor's management shows little interest in
    bringing its program to an acceptable level or is
    generally uncooperative for example,
    recommendations made by SBA or DCMA on previous
    reviews have never been implemented.
  • A corrective action plan is required, and the
    Administrative Contracting Officer(s) must be
    notified.

59
Module 3 How Small Business Programs Work003R
Small Business Program Success
  • Who is the Small Business Liaison Officer (SBLO)?
  • Appointment
  • The Small Business Liaison Officer (SBLO) should
    have a Letter of Appointment defining their roles
    and responsibilities.
  • Reports directly to the CEO or senior level
    management and has influence over all
    subcontracting activities and can effectively
    implement the overall SB Program.
  • Assures maximum opportunities are afforded to
    those entities outlined in the company policy
    statement.
  • The cognizant DCMA office should be notified when
    a new SBLO is appointed.

60
Module 3 How Small Business Programs Work003S
Small Business Program Success
  • What is the SBLO responsible for in most
    organizations?
  • The SBLO is responsible for the entire program
    for their organization.
  • Develop local procedures.
  • Develop source lists, guides to identify
    suppliers. Use of CCR, PTACs, SBA, DCMA and
    other sources.
  • Ensure updates to supplier base and that on going
    efforts are being made to locate, utilize and
    develop SB, SDB,WOSB, HUBZone, SDVOSB and VOSB
    vendors.
  • Attend and sponsor procurement conferences.
  • Brief management and other personnel involved in
    the supply chain management on SB program.

61
Module 3 How Small Business Programs Work003T
Small Business Program Success
  • What is the SBLO responsible for in most
    organizations?
  • The SBLO is responsible for the entire program
    for their organization.
  • Conduct training for all personnel involved in
    the subcontracting effort.
  • Completion of ISR/SSR semi-annually.
  • Use of Sub-Net (SBAs program) and United States
    Air Force Interactive Mall to advertise
    subcontracting opportunities.
  • Networking with industry SBLOs, PTAC/PTAP, DCMA
    and SBA.

62
Module 3 How Small Business Programs Work003U
Small Business Program Success
  • Important Small Business Programs are subject to
    monitoring
  • and review by DCMA and the SBA.
  • DCMA Offices provide performance data to
    Contracting Officers when evaluating the
    subcontracting plans prior to contract award.
  • 5 year trend data is maintained on the
    contractors overall performance
  • At contract completion, the Contracting Officer
    is provided a copy of the results of your
    individual contract performance.
  • Monitor your program from every aspect.
  • Reduce the size of the supplier base and maintain
    long-term relationships.
  • Ensure that small business concerns have an
    opportunity to compete over a period of time
    therefore the search should be continuous.

63
Module 3 How Small Business Programs Work003V
Small Business Program Success
  • Ongoing process involves all personnel involved
    in the supplier process.
  • Recommended that you request continuous
    input/feedback/reporting from these individuals
    so that you have the information readily
    available.
  • Upon completion of the review, it is requested
    that an exit briefing be scheduled with the
    CEO/President or senior management.
  • A program rating will be assigned as a result of
    the review. The five categories were previously
    identified.

64
Module 4A Preparing a Small Business
Subcontracting Plan
  • This Module will provide the information needed
    to prepare a Small Business Subcontracting Plan
    as part of a proposal or contract.
  • The required elements are covered as well as the
    calculation methods used in establishing the
    goals. Incentive programs are also discussed.

65
Module 4A Preparing a Small Business
Subcontracting Plan 004A Select Plan Type
  • First, Select the Plan Type
  • For Example Individual Subcontracting Plan(FAR
    19.704(a))
  • OR another plan type
  • A separate plan for each
  • contract over

1,500,000 (Construction)
650,000
66
Module 4A Preparing a Small Business
Subcontracting Plan 004B Select Plan Type
  • Commercial plan (FAR 19.704(d))
  • A subcontracting plan (including goals) that
    covers the offeror's fiscal year and that applies
    to the entire production of commercial items sold
    by either the entire company or a portion thereof
    (eg., division, plant, or product line).
  • Preferred type of subcontracting plan for
    contractors furnishing commercial items (FAR
    19.701).
  • Submitted to (1) the first Contracting Officer
    awarding a contract subject to the plan during
    the contractors fiscal year or (2) if the
    contractor has ongoing contracts with commercial
    plans, to the Contracting Officer responsible for
    the contract with the latest completion date.
  • Approved plan shall remain in effect during the
    contractors fiscal year for all Government
    contracts during that period.

67
Module 4A Preparing a Small Business
Subcontracting Plan 004C Select Plan Type
  • Comprehensive Subcontracting Plan (DFARS
    219.702(a))
  • DoD is currently conducting a test program to
    determine whether a corporate, division, or
    plant-wide basis will increase subcontracting
    opportunities for small business concerns.
  • The test is being conducted from October 1, 1990
    throughSeptember 30, 2011.
  • No Incentive Clauses are applicable during the
    period of the test program.
  • Eligible contractors are large business concerns
    at the major (total)
  • corporate level that during the preceding fiscal
    year
  • Were performing under at least 3 DoD Contracts,
    and were paid 5 million or more for the
    contracts.
  • Achieved a small disadvantaged business goal of
    5 or more during the preceding year.

68
Module 4A Preparing a Small Business
Subcontracting Plan 004D Select Plan Type
  • Comprehensive Subcontracting Plan (DFARS
    219.702(a))
  • Comprehensive subcontracting plans
  • Are negotiated on an annual basis by DCMA.
  • Incorporated into all contractors active DoD
    contracts, which require a plan.
  • Use by all DoD Contracting Officers in contracts
    which require a plan awarded contractors during
    the test period.
  • Not subject to application of the liquidated
    damages during the period of the test.

69
Module 4A Preparing a Small Business
Subcontracting Plan 004E Select Plan Type
  • Master Plan
  • A subcontracting plan that contains all the
    required elements of an individual contract plan,
    except goals (and description), and may be
    incorporated into individual contract plans,
    provided the master plan has been approved.

70
Module 4A Preparing a Small Business
Subcontracting Plan 004F Select Plan Type
  • Master Subcontracting Plan (FAR 19.704(b))
  • Incorporated, maintained and updated by the
    contractors cognizant contract administration
    office and established on a plant or
    division-wide basis.
  • Contains all required elements except goals.
  • Separate goals for SB, SDB, WOSB, HUBZone,
    SDVOSB, and VOSB are submitted for each contract.
  • Effective for a 3-year period AFTER approval by
    the Administrative Contracting Officer.
  • When incorporated in an Individual Plan, shall
    apply throughout the life of the contract.

71
Module 4A Preparing a Small Business
Subcontracting Plan 004G Select Plan Type
  • Individual Subcontracting Plan
  • A subcontracting plan that covers the entire
    contract period (including option periods),
    applies to a specific contract, and has goals
    that are based on the offeror's planned
    subcontracting in support of the specific
    contract, except that indirect costs incurred for
    common or joint purposes may be allocated on a
    prorated basis to the contract.

72
Module 4A Preparing a Small Business
Subcontracting Plan 004H Establish Goals
  • Identify needs to satisfy the contract
  • Purchased Parts
  • Subcontracts
  • Service Contracts
  • Indirect (MRO) Items
  • Identify Supplier Ownership Type
  • Estimate Current Cost
  • Cost estimating may be based on
  • Historical Data
  • Supplier Quotes
  • Purchase agreement
  • 4. Goals
  • Based on perceived subcontracting opportunities.
  • Categorize the dollars and percentages by
    business type (i.e. small large total
    subcontracted dollars) SDB, WOSB, HUBZone, VOSB
    SDVOSB are subcategories of small business.
  • Goal percentages are calculated based on total
    subcontracting dollars.
  • Prepare a Goal Sheet to add to your Small
    Business plan.

73
Module 4A Preparing a Small Business
Subcontracting Plan 004I Self-Certifications
  • Contractors acting in good faith
  • may rely on written representations by their
    subcontractors regarding their small business
    status or SBA Certifications, when required by
    regulation.
  • REMEMBER Credit for Small Business goals may
    require a Certified supplier.
  • Self Certification is required for
  • a small business.
  • a veteran-owned small business
  • a service-disabled veteran-owned small
    business.
  • a Woman-owned small business
  • a small disadvantaged business.
  • SBA Certification is required for
  • HUBZone businesses.

74
Module 4A Preparing a Small Business
Subcontracting Plan 004J Dollars
  • Plan must include
  • Total dollars to be subcontracted
  • Total dollars planned for each category of small
    business
  • Percentage goals for each category of small
    business

75
Module 4A Preparing a Small Business
Subcontracting Plan 004K Identify Current
Suppliers
  • Identify current Supplier category
  • List Goals for each category
  • Small Business
  • Large Business
  • Small Disadvantaged Business
  • HUBZone Small Business
  • Woman-Owned Small Business
  • Veteran-Owned Small Business
  • Service-Disabled Veteran-Owned Small Business
  • HBCU/MI

76
Module 4A Preparing a Small Business
Subcontracting Plan 004L Type Product/Service
Contracted
  • Prepare a matrix showing the supply/service to be
    procured and the SB categories that will provide
    the supplies or services
  • (Helps to identify ideal type of plan)
  • Identify the source of the supply as
  • Commercial Item
  • Standard Catalog Item
  • Contract Specific Item
  • Qualified Military Product
  • Sole/Single Source Item
  • Provide an explanation of the goals based on the
    supply mix used in the plan.

77
Module 4A Preparing a Small Business
Subcontracting Plan 004M To Calculate Goals
  • Total planned subcontracting dollars
  • Total of all Large and Small Subcontracting
    dollars
  • Anticipated spend with companies located in the
    United States to perform customer contract
  • (this is the denominator for ALL GOAL
    calculations)

78
Module 4A Preparing a Small Business
Subcontracting Plan 004N Small Business Concerns
  • Goal percentage to be subcontracted to
  • Small Business Dollars / (divided by)
  • Total Planned Subcontracting Dollars (x100)
  • SB goal
  • (Congressional goal 23.0)

79
Module 4A Preparing a Small Business
Subcontracting Plan 004O Small Business Goals
  • Total dollars planned / Goal to be
    subcontracted to
  • Small Disadvantaged Business Concerns
  • Total Planned Subcontracting Dollars
  • x100 SDB goal
  • (Congressional goal 5.0 includes HBCU/MIs and
    ANCs)

80
Module 4A Preparing a Small Business
Subcontracting Plan 004P Small Business Goals
  • Total dollars planned / Goal to be
    subcontracted to
  • Woman-Owned Small Business Concerns
  • Total Planned Subcontracting Dollars
  • x100 WOSB goal
  • (Congressional goal 5.0)

81
Module 4A Preparing a Small Business
Subcontracting Plan 004Q Small Business Goals
  • Total dollars planned / Goal to be
    subcontracted to
  • HBCU/MIs
  • Total Planned Subcontracting Dollars
  • x100 HBCU/MI goal
  • (Congressional SDB goal 5.0 includes HBCU/MIs)

82
Module 4A Preparing a Small Business
Subcontracting Plan 004R Small Business Goals
  • Total dollars planned / Goal to be
    subcontracted to
  • HUBZone Small Business Concerns
  • Total Planned Subcontracting Dollars
  • x100 HUBZone goal
  • (Congressional goal 3.0)

83
Module 4A Preparing a Small Business
Subcontracting Plan 004S Small Business Goals
  • Total dollars planned / Goal to be
    subcontracted to
  • Veteran-Owned Small Business Concerns
  • Total Planned Subcontracting Dollars
  • x100 VOSB goal
  • (Congressional goal 3.0 placed only on Service
    Disabled)
  • (VOSB goal includes SDVOSB goal)

84
Module 4A Preparing a Small Business
Subcontracting Plan 004T Small Business Goals
  • Total dollars planned / Goal to be
    subcontracted to
  • Service-Disabled Veteran-Owned Small Business
    Concerns
  • Total Planned Subcontracting Dollars
  • x100 SDVOSB goal
  • (Congressional goal 3.0)
  • (Included in VOSB goal)

85
Module 4A Preparing a Small Business
Subcontracting Plan 004U Small Business Goals
  • For any percentage goal less than the
    Congressional goal, provide an explanation as to
    why the goal is lower.

86
Module 4A Preparing a Small Business
Subcontracting Plan 004V Small Business Goals
  • The Plan must include
  • A description of methods used to develop goals.
  • Example How SB content was realistically
    established based on historical or Bill of
    Material sourcing analysis.
  • A description of methods used to identify
    potential sources.
  • Example Historical or CCR.
  • A Statement whether or not offeror included
    indirect costs in establishing goals.
  • Note Indirect subcontracting is useful when NO
    direct subcontracting is planned ( an allocation
    method may be used).

87
Module 4A Preparing a Small Business
Subcontracting Plan 004W Indirect Allocation
  • If indirect costs (overhead) are included in the
    goal, then the allocation method must be
    explained.
  • Each firm has its own method to allocate indirect
    costs to a contract.
  • For Small Business purposes, one method would be
    to determine the total indirect spending for the
    last year. Analyze the spending by source to
    determine which categories the spending falls
    into.
  • Once the spending is categorized, determine what
    percentage of the total indirect applies to each
    category of small business.
  • Apply that percentage to planned indirect costs
    and add the resulting dollars to the planned
    direct dollar spending.

88
Module 4A Preparing a Small Business
Subcontracting Plan 004X Name of Individual
Administering
  • Individual Responsible for Administrating the
    Plan
  • Employee (name, title, contact information)
  • who will administer the offerors subcontracting
    program
  • description of duties
  • Ref FAR 52.219-9 (d) (10)

89
Module 4A Preparing a Small Business
Subcontracting Plan 004Y Assurances
  • Describe efforts offeror will make to assure
    small business concerns have an equitable
    opportunity to compete for subcontracts. See FAR
    52.219-9 (e) for details.FAR ref 52.219-9 (d)
    (8)

90
Module 4A Preparing a Small Business
Subcontracting Plan 004Z Assurances
  • FAR 52.219-9(e) lists 5 functions that a
    contractor is expected to perform in implementing
    its plan
  • Assist small firms by arranging solicitations,
    time for bid preparation, quantities,
    specifications and delivery schedules to
    facilitate participation.
  • Provide adequate and timely consideration of the
    potentialities in all make-or-buy decisions.
  • Counsel and discuss subcontracting opportunities.

91
Module 4A Preparing a Small Business
Subcontracting Plan 004AA Assurances
  • FAR 52.219-9(e) lists 5 functions that a
    contractor is expected to perform in implementing
    its plan (cont.)
  • Confirm that a subcontractor representing itself
    as a HUBZone firm is identified as certified in
    the Central Contractor Registration or by
    contacting SBA.
  • Provided notice to subcontractors concerning the
    penalties and remedies for misrepresentation of
    business status for the purpose of obtaining a
    subcontract that is to be included as part of a
    goal.

92
Module 4A Preparing a Small Business
Subcontracting Plan 004AB Assurances
  • Statement
  • Contractor will cooperate in any studies or
    surveys as may be required.FAR ref 52.219-9
    (d) (10)
  • StatementContractor will submit periodic
    reports as required ISRs SSRs (formerly SF 294
    295).FAR ref 52.219-9 (d) (10)

93
Module 4A Preparing a Small Business
Subcontracting Plan 004AC Assurances
  • Statement that the offeror will include the
    following clause
  • Utilization of Small Business Concerns
  • (FAR 52.219-8) in all subcontracts that offer
    further subcontracting opportunities, and that
    the offeror will require all subcontractors
    (except small business concerns) that receive
    subcontracts in excess of 650,000 (1,500,000
    for construction of any public facility) to adopt
    a subcontracting plan that complies with the
    requirements of this clause.

94
Module 4A Preparing a Small Business
Subcontracting Plan 004AD Records
  • FAR 52.219-9(d)(11) lists 6 specific records that
    the contractor must agree to maintain
  • -- Source lists, guides and other data
    identifying small business concerns.
  • -- Organizations contacted to locate small
    business concerns.

95
Module 4A Preparing a Small Business
Subcontracting Plan 004AE Records (cont.)
  • Were firms in each of the small business
    categories solicited?
  • If not, Why not?
  • AND,
  • if applicable, why the award was not made

96
Module 4A Preparing a Small Business
Subcontracting Plan 004AF Records (cont.)
  • Outreach efforts to contact trade associations,
    business development organizations, conferences
    and trade fairs.
  • Records of internal guidance and encouragement to
    buyers through workshops, seminars, training,
    etc. and monitoring performance to evaluate
    program compliance.
  • On a contract-by-contract basis, records to
    support award data including the name, address
    and business size of each subcontractor.

97
Module 4A Preparing a Small Business
Subcontracting Plan 004AG Assurances Records
of Awards of 150,000
  • Sample Matrix

98
Module 4B Preparing a Small Business
Participation Plan
  • Part of Source Selection Evaluation (DFARS
    215.304)
  • If plans are required by the solicitation, they
    apply to both Large and Small Businesses.
  • As specified in DFARS PGI 215_3, Evaluation
    factors may include
  • -- Extent to which SB firms are specifically
    identified in the proposal.
  • gtgtShould be by name and CAGE.
  • gtgtShould identify specific work or components to
    be supplied by SB.

99
Module 4B Preparing a Small Business
Participation Plan
  • Evaluation factors may include (cont.)
  • -- Extent of commitment to SB firms (enforceable
    commitments weighted more heavily than
    non-enforceable ones).
  • -- Realism of proposal.
  • -- Past performance of offerors in complying with
    requirements of FAR 52.219-9 and 52.219-8 (i.e.
    ISR/SF 294 and SSR/SF 295 data over last 3
    years).
  • -- Extent of participation of SB firms in terms
    of value of the total contracts.
  • -- Extent proposal meets or exceeds goals listed
    in solicitation.

100
Module 4B Preparing a Small Business
Participation Plan
  • Subcontracting versus SB Participation Example
  • Assume contract with a value of 100 million and
    subcontracting of 10 million.
  • -- 25 SB Percentage in a Subcontracting Plan
  • SB would receive 2.5 million
  • -- 25 SB Percentage in a Participation Plan
  • SB would receive 25 million

101
Module 4B Preparing a Small Business
Participation Plan
  • Proposal Evaluations will summarize the plans and
    list
  • -- Significant Strengths
  • -- Strengths
  • -- Significant Weaknesses
  • -- Weaknesses

102
Module 4B Preparing a Small Business
Participation Plan
  • Things to Watch
  • -- Make sure that the SB dollars in the
    participation plan are the same as in the
    subcontracting plan.
  • -- Do not include your overhead, profit, etc.
    The dollars must be what will go to SB.
  • -- Check CCR/DSBS, etc. and take credit for SB
    firms in every category in which they qualify.
  • -- Do not make statements that the reviewer
    cannot verify.
  • -- Be conscious of page limitations.

103
Module 5 Small Business Assessment
  • This module covers the assessment of small
    business firms in preparation for solicitations
    and source selection. A series of
    recommendations on the evaluation process are
    made to assist the user in determining the
    probability of subcontractor success. The
    information will ensure that buyers do not
    overlook the capability of small business
    entities in performing subcontracts.

104
Module 5 Small Business Assessment005A SB
Assessment
  • How should small business firms be assessed and
    evaluated for prime or subcontracting
    opportunities?
  • A. Gut feel
  • B. Company brochures
  • C. An organized assessment process
  • D. An introduction at a Matchmaker event
  • (check one)
  • Answer C
  • This Module covers
  • Use of evaluation tools
  • The evaluation process
  • Fundamental success factors
  • Technical/Business Expertise
  • Integrity/Ethics/Vision
  • Owner in the store
  • Subjective assessment

105
Module 5 Small Business Assessment005B SB
Assessment
  • 1. Use of Evaluation Tools
  • The use of evaluation tools may vary from state
    to state and company to company but here are the
    basic tool types to consider.
  • 2. The Evaluation Process
  • Key elements that can assist in the true picture
    of a companys capability.
  • Evaluation Tools
  • 1. Standard business reports
  • 2. Commercial evaluations
  • 3. Lean Manufacturing
  • 4. CCR Certifications
  • 5. Not on Debarred List (EPLS)
  • Evaluation Elements
  • 1. Past performance
  • 2. Relationships
  • 3. Inspection and Pre-award Surveys
  • 4. References/History
  • 5. Inventory position
  • 6. Financial status

106
Module 5 Small Business Assessment005C SB
Assessment
  • 3. Fundamental and Critical Success Factors
  • Elements that effect a firms ability to be
    successful.
  • 4. Technical Expertise
  • The minimum required expertise to conduct
    business and projects.
  • Critical Success factors
  • 1.Adequately capitalized
  • 2. Drive and determination
  • 3. Competitive advantage
  • 4. Demand for product or service
  • 5. Pricing and profit margins
  • Technical Expertise Required
  • 1. Marketing/Pricing
  • 2. Production
  • 3. Organization and management
  • 4. Financial and Accounting
  • 5. Quality Management
  • 6. Safety and loss control

107
Module 5 Small Business Assessment005D SB
Assessment
  • 5. Integrity/Ethics/Vision
  • The foundation of any organization is the ethical
    basis of the operation.
  • 6. Expertise
  • The basis for the firms ability to perform any
    given task.
  • Integrity/Ethics/Vision
  • 1. Honesty
  • 2. Vision - long term goals
  • 3. People skills
  • 4. Workers that share the vision
  • Expertise
  • 1. Are the skill sets present to do the work?
  • 2. Is training a way of life?
  • 3. Are there single points of failure?

108
Module 5 Small Business Assessment005E SB
Assessment
  • 7. Owner in the Store
  • Local management may be key to the effectiveness
    of the business unit.
  • Owner in the Store
  • 1. Is the owner involved on a day
  • to day basis?
  • 2. Does management have good
  • financial relations with financing
  • and professional services?
  • 3. Are they profitable?
  • 4. Is this a serious business for the
  • owners or just a hobby?

109
Module 5 Small Business Assessment005F SB
Assessment
  • 8. Subjective Assessment
  • Use your experience and the information from the
    above items to help formulate the evaluation
    report.
  • Are they ready to take our orderand perform
    all aspects of it well?
  • Subjective Assessment
  • 1. Housekeeping and general appearance.
  • 2. Is this the company you would do business with
    if it was your money?
  • 3. Hows the attitude of the people?
  • YES or NO?

110
Module 6 Small Business Metrics and Reporting
  • This Module covers the reporting required against
    the Small Business Subcontracting Plans created
    in Module 4. The ISR and SSR are reviewed in
    detail. Optional form OP312 is also discussed.
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