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Market stakeholders of business

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Exhibit 1.Bd. Market stakeholders: Nature of power. Stakeholder Influences Company by: Stakeholder ... Monitor company actions and policies to ensure that they ... – PowerPoint PPT presentation

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Title: Market stakeholders of business


1
Figure 1.2
Market stakeholders of business
Stockholders
Distributors, Wholesalers, Retailers
Employees
Business firm
Creditors
Customers
Suppliers
2
Figure 1.3
Nonmarket stakeholders of business
Governments
General Public
Communities
Business firm
Activist Groups
Business Support Groups
Media
3
Exhibit 1.Ba
Market stakeholders Nature of interest
Stakeholder Wishes To
Stakeholder
Employees Maintain stable employment in firm Receive fair pay for work Work in safe, comfortable environment
Stockholders Receive a satisfactory return on investments Realize appreciation in stock value over time
Customers Receive fair exchange value and quality for money spent Receive safe, reliable products
4
Exhibit 1.Bb
Market stakeholders Nature of interest
Stakeholder Wishes To
Stakeholder
Suppliers Receive regular orders for goods Be paid promptly for supplies delivered
Retailers/ Wholesalers Receive quality goods in a timely fashion at reasonable cost Offer reliable products that consumers trust and value
Creditors Receive repayment of loans Collect debts and interest
5
Exhibit 1.Bc
Market stakeholders Nature of power
Stakeholder Influences Company by
Stakeholder
Employees Union bargaining power Work actions or strikes Publicity
Stockholders Exercising voting rights based on share ownership Exercising rights to inspect company books and records
Customers Purchasing goods from competitors Boycotting companies whose products are unsatisfactory or whose policies are unacceptable
6
Exhibit 1.Bd
Market stakeholders Nature of power
Stakeholder Influences Company by
Stakeholder
Suppliers Refusing to meet orders if conditions of contract are breached Supplying to competitors
Retailers/ Wholesalers Buying from other suppliers if terms of contract are unsatisfactory Boycotting companies whose goods or policies are unsatisfactory
Creditors Calling in loans if payments are not made Utilizing legal authorities to repossess or take over property if loan payments are severely delinquent
7
Exhibit 1.Be
Nonmarket stakeholders Nature of interest
Stakeholder Wishes To
Stakeholder
Communities Employ local residents in the company Ensure that the local environment is protected Ensure that the local area is developed
Activist Groups Monitor company actions and policies to ensure that they conform to legal and ethical standards, and that they protect the publics safety
Media Keep the public informed on all issues relevant to their health, well-being, and economic status Monitor company actions
8
Exhibit 1.Bf
Nonmarket stakeholders Nature of interest
Stakeholder Wishes to
Stakeholder
Business Support Groups Provide research and information which will help the company or industry perform in a changing environment
Governments Promote economic development Encourage social improvements Raise revenues through taxes
The General Public Protect social values Minimize risks Achieve prosperity for society
9
Exhibit 1.Bg
Nonmarket stakeholders Nature of power
Stakeholder Influences Company by
Stakeholder
Communities Refusing to extend additional credit Issuing or restricting operating licenses and permits Lobbying government for regulation of the companys policies or methods of land use and waste disposal
Activist Groups Gaining broad public support through publicizing the issue Lobbying government for regulation of the company
Media Publicizing events that affect the public, especially those that have negative effects
10
Exhibit 1.Bh
Nonmarket stakeholders Nature of power
Stakeholder Influences Company by
Stakeholder
Business Support Groups Using its staff and resources to assist company in business endeavors and development efforts Providing legal or group political support beyond that which an individual company can provide for itself
Governments Adopting regulations and laws Issuing licenses and permits Allowing or disallowing industrial activity
The General Public Supporting activists Pressing government to act Condemning or praising individual companies
11
Figure 1.4
Forces that shape the business and society
relationship
Evolving Government Regulation of Business
Growing Emphasis on Ethical Values
Globalization

Business and its Stakeholders
Changing Societal Expectations

Explosion of New Technology
Dynamic Natural Environment
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