Back to Basics

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Back to Basics

• Kathy Herman
• Chapter President Nebraska 19

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What I needed to know before I said YES

• My Story and Im sticking to it
• Regional Training
• Hierarchy of officers
• Our responsibilities
• Communication/relationship with State
  President and Public Relations
• Conducting club/council meetings
• Events/projects
• Old/New technology (PALS, PAC, the
  Website)
• Telecom projects (Project Connect, Readers
  for Life, Power up to Read)
• Partnership with Qwest on initiatives
  (Direct Rewards, 1, Cell Phone
• Recycling)
  

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Discover you strengths

• NOW DISCOVER YOUR STRENGTHS
• What does a strong life look like? What does it
  look like when a person succeeds in building his
  life around strengths?
• Warren Buffett-I am really no different from any
  of you.
• Warren Buffetts strengths are Patient,
  Practical, and Trusting approach. Surprisingly
  his strengths are not those that you might see in
  a successful investor like urgency, a conceptual
  mind and an innate skepticism about everyone's
  motives. He has honed in on his strengths,
  perfected them and stuck to it even when the
  temptations to adopt a different strategy were
  tantalizingly sweet.
• Warren Buffet is relevant here, not because of
  his personal fortune but because he has figured
  out something that can serve as a practical guide
  for all of us. Look inside yourself, try to
  identify your strongest threads, reinforce them
  with practice and learning, and then either find
  or, as he did, carve out a role that draws on
  these strengths every day.

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My Strengths

• RESPONSIBILITY - Ownership of what they say they
  will do
• WOO - Love the challenge of meeting new people
  and winning them over.
• ACHIEVER- Has a great deal of stamina and work
  hard
• ARRANGER Can organize but also have the
  flexibility that complements this ability
• HARMONY Dont enjoy conflictseek areas of
  agreement
• Keeping all my
  balls up in the air!

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Know your strengths Your Members

• Identify your strengths your members (Ask them)
• What do they like to do, What type of experience
  do they have
• No two people are alike. We all bring our
  strengths to the group.
• Put your teams strengths to work - Delegate

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Different Volunteer Types

• The Know it All
• The Know It All may have a lot of knowledge.
  You will want utilize that knowledge and/or
  experience but also manage that person. Be
  aware, this type of volunteer can intimidate
  others. They are great planners and organizers.
• The Talker
• Talkers are friendly, highly motivated
  individuals. They fit well into jobs that
  involve working with people. They are excellent
  on the telephone, giving directions, keeping
  people moving and keeping morale high. They are
  good cheerleaders.

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Different Volunteer Types

• The Quiet Ones
• The Quiet Ones are sometimes shy, may not
  communicate well to a group of people or may be
  uncomfortable working with people they dont
  know. They may be good with solitary
  assignments.
• The Griper
• Volunteers of this nature can be destructive to
  your project and to the morale and spirit of the
  rest of the group. These folks have pet peeves
  or may have an axe to grind.
• The Controller
• Controllers can be very useful to a program as
  they are very organized. Be aware they may try to
  control the situation they have to be in charge
  of things. They might try to tell you how they
  would run the project or who should or
  shouldnt be allowed to participate. Use tact
  and patience with controllers. Remember, they
  mean well, so try to turn their negative
  influence into positive results. Since this is a
  volunteer group, youll need everyones support.

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Qwest Pioneer Region
Ch 30
Ch 118
Ch 122
Ch 18
CH 31
Ch 119
Ch 121
Ch 17
Ch 120
Ch 19
Ch 67
Ch 8
Ch 66
Ch 117
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Corporate Volunteerism _at_ Qwest

• For Qwest people, volunteering is second nature.
  Whether we're mentoring at-risk students,
  delivering meals to elderly shut-ins, encouraging
  cancer patients or officiating Beep Baseball
  games, we're living up to our Spirit of Service
  heritage by making a real difference in our
  communities. As Pioneers your leadership will
  inspire and enable others to enhance our
  neighbors' quality of life and to make a
  significant contribution to the vitality of
  communities.

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How to survive

• For the pioneers to survive we are going to have
  to shift our expectations of our Volunteers.
• One Shot deals with flexibility
• Include Family and Friends
• As Nancy Jo Houk mentioned yesterday
• Its also become increasingly important to
  people that when they volunteer they feel like
  theyre part of a community of volunteers who
  will leave a legacy. Again, the Pioneers are
  leaps and bounds ahead of other volunteer
  organizations in this regard, with our
  grass-roots, local community approach.

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Qwest Support

• Cash Contribution - 210,000
• Training Session
• General Supplies
• Annual Meeting
• National Fees / Expenses
• In-kind Contribution Over 1 M / year
• Staff
• Space (offices, museums, Pioneer stores)
• Printing
• Mailing
• IT (support, software licensing, hardware)
• Access for recruiting

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Region Office

• Serve as liaison between National and Chapters
• Conduct monthly region calls
• Distribute dues and fundraising checks
• Liaison with company
• Link to Leadership
• Company visibility
• International Board

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Our Successes

• 6 National Telecom Pioneer Awards
• Beep Ball Group create beep bases nationally
• Web Site
• Surpassed 1 Million unique visitors to our web
  site
• Region wide Quarterly Events
• Easter Egg/Operation Share/Education/Holiday
  Drive
• Readers for Life Region Wide
• Telephone Recycling
• Improved relations with public policy corporate
  communications
• Membership - 50,780
• PALS chapter coordinators region wide
• PAC Transition Completed

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On-Line Newsletter
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Background

• In 2009, Qwest Pioneer groups will have the
  opportunity to communicate via online newsletter
• 12,000 Qwest Pioneer e-mail addresses ongoing
  efforts to collect more which will be
  automatically integrated into PALS
• Qwest Region will design template which will be
  customizable with your local information
• Local Newsletter editor will work with
  TelecomPioneer consultant to complete newsletter
• providing content and groups to receive
  newsletter
• TelecomPioneer Consultant will
• Format newsletter, Inserting copy into template
• Record selection management
• Sending test email to author for review / Make
  any requested changes to copy
• Send out final test email for approval/sign-off
• Send out email blast
• Managing bounce backs, opt-outs, comments, etc.

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2009 Quarterly Events

• Quarterly Events
• 1st Quarter Easter Egg Hunts
• NEW Oregon Idaho (2) conducting Hunts
• 2nd Quarter Events -
• Spring into Action (Employee Volunteerism)
• Environmental Ground Water Day/Cell Phone
  Recycling
• Membership Drives

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2009 Quarterly Events

• 3rd Quarter Events EDUCATION
• Back to School Drives
• Readers for Life
• 4th Quarter Events SOCIAL SERVICES
• Boxes for Troops
• Hospital Holiday Gifts
• Collect Food Food Banks

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2009 GOALS

• 1. Quarterly Events-
• Give em a whale of a tale
• 2. PALS HOURS Register 1 million
• Form on website/flash drive
• 3. Membership Personal touch, new member form
• 4. Online Newsletters Chapters participate
• 5. Collect Email addresses 15,000

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2009 Goals

• 6. Telephone Recycling Project all 14 chapters
  participate 35
• 7. Qwest Gives1 Back to Schools Communicate
  in your news letters

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On our way to New Orleans

• Lets keep up the great work and when we meet
  next year in New Orleans we can share and
  celebrate our successes!!!