Buying

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Buying
on
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eBay History

• According to urban myth, eBay was founded by
  Pierre Omidyar for his girlfriend so she could
  have a way to trade Pez dispensers
• 1995 - Pierre Omidyar creates eBay.
  AuctionWeb.com goes online
• 1997 - eBay hits on the site spiked in the first
  quarter of the year, from 600,000 to more than 1
  million. Site crashes were a daily occurance.
• 1997 - AuctionWeb.com site name changed to
  eBay.com. First logo is created.
• 1997-1998 - The eBay logo with the colorful
  letters we know today was chosen as the final
  logo for the company.
• 1999 - EBay's site crashes for 22 hours. eBay's
  then 400 employees are ordered to call all eBay
  users to personally apologize.
• 2000 eBay has 1,927 full-time employees and 12
  million registered users. By the end of 2000 the
  company has 22 million registered users.
• 2004 eBay grosses 3.3 billion in revenue

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eBay History
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eBay History
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eBay History
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eBay History
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What is sold on eBay

• Antiques
• Art
• Baby
• Books
• Business Industrial
• Cameras Photo
• Cars, Boats, Vehicles Parts
• Cell Phones
• Clothing, Shoes Accessories
• Coins
• Collectibles
• Computers Networking
• Consumer Electronics
• Crafts
• Dolls Bears
• DVDs Movies
• Entertainment Memorabilia
• Gift Certificates

Health Beauty Home Garden Jewelry
Watches Music Musical Instruments Pottery
Glass Real Estate Specialty Services Sporting
Goods Sports Mem, Cards Fan Shop Stamps Tickets
Toys Hobbies Travel Video Games Everything Else
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Weird Stuff

• Grilled-cheese sandwich with the image of the
  Holy Mother sold for 28,000
• Man who auctioned his forehead for advertising
  space sold for 37,375
• Britney Spears' chewed gum sold for 263
• U.S. Navy F/A-18A Hornet jet fighter sold for
  9,000,000
• Titan 1 ICBM Missile Base (decommissioned, dont
  worry) sold for 778,080.02

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What is not sold on eBay

• Items that are illegal or that encourage illegal
  activity (banned weapons, drugs, etc.)
• Items that are racially or ethnically
  inappropriate.
• Services that are illegal, sexual in nature or
  that violate eBays User Agreement
• Listings with counterfeit or bootleg items
  (counterfeits, replicas and unauthorized copies)

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What you need

• A valid e-mail address (if you use webmail you
  may need to give more information)
• A credit card
• Money to buy stuff

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PayPal

• Used to send and receive electronic payments
• Primary form of payment for items on eBay
• Must be registered separately from eBay
• Two forms of accounts
• Unverified makes payments though a credit card
• Verified makes payments using direct deposit to
  a checking account

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How does eBay work?

• An eBay user posts an item for sale in an auction
  listing. The auction lasts several days
• Another user does a search for the same or
  similar item and finds the listing.
• The buyer inspects the listing, asks the seller
  questions through E-Mail or on eBay, checks the
  sellers feedback history, and eventually bids on
  the item.
• Other buyers do the same and place higher bids
• The auction ends and the winning buyer is sent an
  E-Mail notification with the total price of the
  item plus shipping and handling costs

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How does eBay work?

• The buyer pays for the item with PayPal, money
  order, check or credit card (if the seller
  accepts credit card).
• The seller receives the payment in their PayPal
  account.
• The seller ships the item to the buyer.
• Once the buyer receives the item and it is to
  their satisfaction the buyer leaves good feedback
  to the seller.
• The seller leaves good feedback to the buyer.
• The transaction is complete.

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eBay Terminology

• Auctions Item is open for buyers to place bids
  on until the listing end time.
• Buy it Now Item can be purchased immediately at
  a fixed price.
• Reserve Item will not sell below a certain
  price set by the seller.
• NR No Reserve.
• Best Offer Seller allows buyer ability to make
  offers on fixed price items which the buyer can
  then accept or deny.

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Types of Listings

• Auction
• Usually lasts several days
• Some have Buy it now
• Some have Reserves
• Fixed Price (Buy it Now)
• Usually lasts several days
• Some have make an offer
• eBay Store
• Usually last until purchased
• Some have make an offer

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Types of Payment

• PayPal
• The most widely used method
• Can be paid with either credit card or direct
  deposit from checking
• Money Order
• Most sellers accept money orders, however it
  increases the time of a transaction
• Personal Check
• Few sellers accept strait personal checks because
  of the inherent risk of bounced checks
• Cash
• Only used for direct pickup. NEVER mail cash!!!
• COD
• Almost no seller accepts this unless they are
  directly delivering the item
• Credit Card
• Usually only large vendors accept credit card
  over the phone.

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Types of Shipping Calculation

• Fixed shipping
• Seller will ship an item at a fixed price,
  regardless of destination or weight, using a
  specified carrier
• Calculate shipping
• Buyer can calculate shipping costs for multiple
  carriers by entering their Zip Code (only works
  in US)
• Contact Seller
• Seller and buyer negotiate shipping charges and
  methods

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Feedback System

• eBay employs a user driven feedback system as
  part of quality control.
• Every user has a feedback given to them by both
  buyers and sellers for every successfully
  completed transaction.
• The more good feedback a seller has, the safer
  they are to buy from (generally).
• The more bad feedback a seller has, the more
  unsatisfied customers the seller has had.

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eBay Live Demo