Health and Welfare Interface Building Trust Challenges

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Health and Welfare Interface Building Trust
Challenges Obstacles

• C.K. Law
• University of Hong Kong

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I just want to provoke you!
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Building Trust?

• Why should we trust each other?
• We need trust so that we can work together.
• How can we trust each other?
• Trust is empirically based
• Which is the children and which is the egg?

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Building on basic trust

• Erikson it is just an oral stage crisis during
  our infancy
• Not trusting others just a form of regression
• Q Do you have a choice for not trusting others?
• A No, you dont
• S Bite your own finger and act as if you trust
• Sounds familiar? Bosses!

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Obstacles

• When you see obstacles, what would you do?
• Jump
• Obstacles turn into Hurdles

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Human nature 1

• Most of us want to achieve more with less
• cutting tree with a small knife?????
• 1 principal earning 10,000 interest????
• 3 ounces of force moving 1 tonne???????
• Even if you do not want to, you still have to -
• Efficiency Saving is inevitable.

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Human Nature 2

• We all want others to do more so that we can do
  less
• Even if you do not want to pass the bugs to
  others, your bugs will sooner or later overflow
  to others anyway.
• So, find a strategic partner, to whom you can
  pass your bugs.
• Sounds familiar to MSWs? When files of discharge
  patients are flooding in your in-tray?

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Human Nature 3

• We all want more resources, but given
• fewer and fewer per capita financial resources
• fewer and fewer hands (human resources)
• Q So what can you do?
• A Find someone else to do it for you
• S Build up your social capital

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Human Nature 4

• To Protect your own territory ????
• Q Do you want more friends or enemies?
• A You need friends to protect your territory
• S Form strategic alliances

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Human Nature 5
Common understanding is uncommon
At least, we understand that we understand things
very differently
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Human Nature 6

• Humans are not equal. At least, they are borne
  differently
• We have different powers.
• We have different types of powers.
• So better respect each other.

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Summary (1)

• Dont wait till you have built trust.
  Collaborate and trust will follow
• Try to achieve more with less by asking somebody
  else to help you
• Find a strategic partner so that you can clear
  your in-tray
• Find a strategic alliances so that you can
  protect your own territory

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Summary (2)

• Build up your social capital to compensate the
  loss in and
• Do not pretend you understand others. Understand
  the fact that we understand things differently
  and respect the differences.
• Do not seek to equalize power. Respect the
  differences in power, particularly those having
  more power or different types of power.

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Do we have a choice?

• Q Can we not collaborate?
• A No
• S Otherwise, perish