North Melbourne Service Redevelopment Presenters Pam Regan Manager Community Services Lisa Loughnan

1
North MelbourneService RedevelopmentPresenter
sPam Regan Manager Community ServicesLisa
LoughnanA/g Manager Social Development
2
PURPOSE
To create a connected inclusive community that
responds to the needs of community members
according to issues of life stage and culture.
To consolidate buildings and facilities to
provide better social and environmental services
across the municipality.
3
Major Considerations

• Statutory process for the property sale
• Site rezoning
• Environmental Issues
• Service Improvement Project
• Facilities Improvement Project
• Principles under pinning Platforms and PCP
• Councils adopted directions

4
Context

• Municipal Strategic Statement
• Municipal Public Health Plan review and
  redevelopment
• Adoption of
• Environments for Health framework for Municipal
  Public Health Planning
• Planning with Communities
• Life Stage Planning
• Best Value and Strategic Plans
• for children, families, young people and older
  adults

5
Partnerships

• Platforms Project
• Partnership between Moonee Valley City Council
  and Centre for Community Child health
• Commonwealth Department of Family Community
  Services
• Local Schools, Services Providers and the
• Community
• Councils Early Childhood Services
• Service coordination model for young children 0-8
  and their families in their local community
  including assessment and referral processes
• Improve the early identification and response to
  health, development and behavioural concerns
• Acknowledging the important role of parents in
  their childs development and working in
  partnership with them
• Role of informal community networks
• Moonee Valley Melbourne Primary Care Partnerships
• North Melbourne Neighbourhood Project
• City of Melbourne
• (as the other municipality responsible for part
  of the North Melbourne area)
• Council with the community

6
North Melbourne Community Service Improvement
Project Process- so far

• 2000 Initial Concept developed
• December 2002 Public Meeting
• February 2003 Service Improvement Project
• July 2003 Community Consultation re Service
  Model
• August 2003 Council endorsed Service
  Improvement consolidation Model
• October 2003 Public meeting re land sale and
  communication about service development
  outcomes

7
Rezoning and Property Sale

• Remove industrial land use from an inner-city
  residential location
• Rezone the Council owned land to a Residential
  Zone to facilitate its potential sale and
  redevelopment for residential purposes
• Facilitate the rezoning of the combined sites
  with appropriate planning controls in the form of
  a Development Plan Overlay to provide development
  certainty to Council and the local community
  about the sites ultimate development capacity
• Lease back of the property to provide continuity
  of services for the community
• Public submissions to be received
• Generate income for the redevelopment of North
  Melbourne.

8
Activities and Services in the Service
Improvement Project
9
Community Reference Group Purpose

• Identify groups who should be consulted
• Assist in connections to community groups
• Advice on the consultation process
• Input into the service needs and gap analysis
• Input into concept plans

10
Reference Group Members
11
Priority Needs and Services

• A central point of contact for services.
• Low cost social and leisure opportunities for all
  ages that are inclusive of cultural needs.
• Social support and community development programs
  for specific needs (aged, income, culturally
  inclusive).
• Low cost space for hire.
• Access to information.
• A base for local groups and project initiatives
• Access to childcare
• Access for all abilities outdoor play space

12
Facility Requirements

• Clustering of family and childrens services
  that will assist with integration of service
  delivery
• Shared reception.
• Sessional spaces for outreach services
• Spaces to meet diverse current needs and changing
  needs over time
• Safe facilities especially for older adults
• Ability to isolate spaces for secure out-of-hours
  access

13
Community Consultation

• To ensure the outcome of the service improvement
  project reflected the needs of this diverse
  community
• Community groups and communities of interest
• Other services in the community
• Staff in the services
• Display boards explaining the findings of the
  Reference Group on display at 9 community
  locations
• Discussion with community groups
• Information and feedback sheets to services and
  community groups

14
Community Consultation Responses

• Questionnaires 72 responses -5 not supportive
• Discussion groups - 192 people supported the
  co-location at Buncle Street
• Overwhelming support for the consolidation of
  services and facility redevelopment
• Issues raised related to the detail of service
  including open space, location of services within
  the site redevelopment and environmentally
  sustainable design

15
What will the redeveloped service provide?

• Over riding Principle Services and Activities
  across Life Stages
• Increased opportunity for community connections
• Integrated service delivery incorporating all
  service types
• Platforms
• PCP
• Innovative service and community responses
• Develop the capacity, knowledge and skills of the
  local community
• Child, family and community centred, based on
  community priorities, research and best practice
  models

16
Child and Family Community Centre

• Identified Service requirements included
• Child care and pre-school
• Maternal and Child Health
• Paediatric Services (Paediatric Fellow P/T with
  Platforms)
• Family Support Services
• Youth Services
• Services for Older Adults
• Primary Health Services
• Relevant and up to date information
• Single access and referral points
• A range of recreation activities for all ages

17
North Melbourne Community Service Improvement
Project Process- next steps

• Complete design and detail development
• Further the connections with other project
  including PCP, Platforms Community Planning
• Continue the promotion and communication plan
  with the community and services
• Further develop partnerships with services,
  community and government (including other local
  governments)
• Building relationships
• Clear vision and achievable goals

18
Challenges

• Sustainability of the project through the
  continued development of access to
• resources
• tools
• research
• strong partnerships
• cost of addressing environmental issues
• Developing resources and plans for the evaluation
  of the new model i.e. completion of the
• Platforms Project and the
• facility and service redevelopment
• measuring the ongoing impact on the community
• staffing models