Online Government

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Online Government
Public FTAA.ecom/inf/141/Add.1 June 4,
2002 Original Spanish Translation FTAA
Secretariat

• ECUADOR
• Herlinda Sabando
  comercio8micip.gov.ec
• Carlos Vera Quintana info_at_corpece.org.ec

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What we expect...

• Transparency
• Efficiency
• Management
• Opportunities
• Flexibility
• Integration
• Security
• User friendliness

• Effectiveness
• Democratization
• Wide access
• Coverage
• Information
• Know-how
• Simplification
• Governance

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How Ecuador defines e-government

• Public policy processes, communication, and full
  interaction between the government and the
  public, using secure ICT to protect privacy.

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VISION Ecuador and e-government

• To become an integrated, efficient and
  competitive country, both regionally and
  internationally, able to ensure that the entire
  population has democratic access to the benefits
  of an information society and the knowledge it
  generates.

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Mission

• To provide services to citizens and allow them to
  participate in the development thereof through
  electronic government.

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Progress

• Legislation in force laws, rules, and
  regulations
• Agendas in process competitiveness and
  connectivity business forum and civil society
  nationwide participation.

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Ecuador encourages...

• Andean harmonization. Ecuador has participated in
  Andean meetings promoted by CAN and CAF and the
  ITU Cooperation Project.
• Upgrading and widening public access to
  government processes and services.

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Current situation

• Participatory implementaion of Agendas for
  Competitiveness and Connectivity, defining joint
  public/private sector working groups. The
  development of these programs encompasses the
  definition of policies, objectives, timetables,
  and work budgets.

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Connectivity Agenda its Pillars

• Cornerstones of Ecuadors connectivity agenda
•   Electronic Government
•       Electronic Commerce
•       Health
• Education 

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Parallel Action...

• Developing access infrastructure so as to
  ensure availability and reasonable costs for the
  public.

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Problems that Ecuador faces a private-sector
perspective

• Low level of insertion in ICT and Internet
• The process of building public policy must be
  continued.
• The government must promote the development of
  base legislation needed for implementing
  electronic government.

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Problems...

• Lack of incentive policies (public and private).
• Lack of a promotion and dissemination policy,
  which creates problems due to the absence of an
  information culture and dearth of ICT training.
• Access, education, and training for the public
  sector in ICT use and applications.

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Follow-up actions and recommendations

• Effective technology transfer management. No
  turn-key projects.
• Define electronic government processes and
  services (taxes, government procurement,
  information, interaction using electronic media)
  as priority and foster support for them.

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Follow-up actions and recommendations

• What being online is all about
• Being online means really moving forward and
  adopting a new approach to government services, a
  new service mentality in which we are not just
  subscribers who benefit from or have access to a
  service, but rather customers who are able to
  make demands and reorient government services.

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Positive Experiences

• CAE
• SRI Automobile registration
• CONATEL CAMIS 500 infocenters
• MOP-MICIP-Petroecuador-Ministry of Foreign
  Affairs-Energy
• BANRED
• Central Bank
• CORPECE--Registration agency for issuing
  electronic signatures and electronic signature
  certificates.