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West Virginia Enterprise Information Technology Blueprint

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Is West Virginia a world-class competitor in technology and in adapting ... Office of the Governor of West Virginia 'Digital government must engage as ... – PowerPoint PPT presentation

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Title: West Virginia Enterprise Information Technology Blueprint


1
West Virginia EnterpriseInformation
TechnologyBlueprint Preparing for Success
2
E-Government is About
3
Convenience
Integration
Accountability
Efficiency
Accessibility
Standards
Security
Innovative Investment
Trust
Citizen Centricity
Reliability
4
Vision
By strategically investing in technology,
planning tactically and developing partnerships,
we will enable West Virginia citizens, businesses
and governments to have the opportunity to use
information and communications technologies to
improve every facet of our society -- our homes,
our businesses, our schools and our communities
5
Organizing for Change
  • Benchmarking
  • Sound Information Technology Leadership, Planning
    and Budgeting
  • Focus Areas
  • Access
  • Education, Training and Retraining
  • Economic Workforce Development
  • Quality of Life

6
Benchmarking
  • Track projects. Build accountability into the
    states master plan, establishing discreet steps
    and deliverables. Measure performance against the
    plan.
  • Track the market. Is West Virginia a world-class
    competitor in technology and in adapting
    technology to all phases of life? What areas do
    we need to focus on for success. Measures might
    include investments in education export value of
    high-tech, economic activity in
    technology-related professions, etc.
  • Track organizations. Are our organizationsincludi
    ng government, businesses and schoolsapplying
    digital technology to our day-to-day lives? Can
    the private sector transact business with
    government electronically? Are employers
    integrating new workers into the work force in
    career jobs? Are schools preparing students to
    live in a digital age?
  • Track people. Have West Virginians moved into the
    digital age, in their jobs, in their recreation,
    in their civic engagementin other words, in all
    aspects of their lives?

7
Innovation CapacityWest Virginia Rankings 1997
1997 Data The State of the New Economy Index
8
State Science andTechnology IndicatorsWest
Virginia in 2000
8th
45th
36th
32nd
5th 4th 3rd 2nd
1st
Quintile
9
Sound Information Technology Leadership/Planning
Budgeting
  • Create an IT Innovation Fund
  • A business process reengineering (BPR) outlook.
  • Contain cost and maximize resource allocation
  • Promote agency ownership and accountability for
    IT results
  • IT planning efforts must be strategically aligned
    with the Governors key objectives, departmental
    business goals, budget planning initiatives,
    etc..
  • Educate state agencies to do business in a new
    culture that includes enterprise-wide structures
    and interagency collaboration
  • A Statewide assessment of the current state
    agency IT skills of IT personnel and a set of
    standard applications

10
New Economy
Innovation
Infrastructure
Technology
Digitization
Workforce
Collaboration
Digital Economy
11
ACCESS
  • Establish a "Government On-line" schedule,
    requiring virtually all government services to be
    made available on-line by 2003.
  • Citizens and businesses are able to easily access
    services and information provided by state
    government anytime, anywhere, using Internet
    technologies.
  • Develop economically feasible Request for
    Proposals (RFP's) that stimulate visionary
    communications structure that permits access to
    expanded opportunities in voice, data, and video
    information transmitted instantaneously over high
    speed networks, telephone lines and wireless
    communications traffic to all parts of the state
    regardless of Local Access and Transport Area
    (LATA) restrictions.
  • Provide, at affordable rates, reliable,
    high-speed Internet access to the homes and
    businesses of rural West Virginia.
  • Define and Focus resources on IT niches areas
    i.e. Biotechnology, data security, web hosting,
    etc.

12
Digital government must engage as many citizens
as possible, not just those who are easiest to
reach.
13
Citizen
Citizen as owner/shareholder
Citizen as customer
14
E-Government Portal
  • Digital signatures
  • Credit Cards
  • Calendar
  • Custom web pages
  • Document library
  • Employment postings
  • Spotlight features
  • Whats How / News
  • e-Mail subscription
  • Press Releases
  • Policies Standards
  • Custom Web form
  • FAQ
  • My Briefcase
  • Event registration
  • Catalog
  • Geographic locator
  • Personalization system
  • Web Enabled Government Services
  • Fishing License
  • Drivers Licenses
  • State Taxes

15
Transforming
our relationship with citizens
16
Yesterdays Model
information
Government Agency
information
information
information
information
Government Agency
information
17
Todays .gov
Information
18
New Ways of Interacting
19
Education, Training and Retraining
  • Improve our ability to hire, train, and retain
    qualified IT staff.
  • Support the creation of a Statewide Library
    Consortium that will provide the information
    resources for a knowledge society.
  • Ensure that West Virginia citizens have the
    skills and knowledge necessary to take advantage
    of high-speed information technology.
  • Create technology summer camps for kids.
  • Expand community learning centers
  • Teach West Virginias citizens to think, learn,
    and work in a borderless world.
  • Ensure a world-class learning environment for WV
    citizens
  • Teach, celebrate and reward innovative thinking
    in K-20.
  • Elevate and promote innovation in education,
    business, and government.
  • Endorse and promote regional science and
    technology-based economic development programs.

20
Learning
Change
Learning Gap
Change
Learning
Internet
Old Economy
New Economy
21
Economic Workforce Development
  • The adaptation and use of tools that allow
    economic development, built on community networks
    and telework centers, that encourages and
    promotes electronic commerce.
  • Establish a single jobs database that allows
    companies to search for knowledge workers for the
    entire state and for potential employees to
    promote themselves.
  • Examine legal and regulatory access issues and
    remove barriers to electronic transactions.
  • Develop profitable new markets and reinvigorate
    existing markets for West Virginias products.
  • Encourage high technology start-ups and
    entrepreneurial ventures
  • Provide seed capital funds for entrepreneurial
    high technology start-ups.
  • Create a telecommuting plan for appropriate
    employees

22
Facing
change
23
In five years time,
all companies will be Internet companies
or they wont be companies at all.
Andy Grove, Chairman, Intel
24
Web pervasive...
Sixty-four percent of Americans age 12 or older
have used the Internet in the past
year. ACNielsen
Selected Internet economics
Internet subject
US Web Users 135 million Worldwide
e-mail boxes
83 Internet Hosts 72
million K-12 Classrooms

with Net
Access 89
Source various published sources.
25
Retail takes off ...
1,000 Billion
330 Billion
26 Billion
26 Billion
Recent 1996-1997
Now 2001-2002
Future 2003-2005
Source Organization for Economic Cooperation and
Development
26
Business-to-business
27
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28
F O R C E S
change
driving
29
Quality of Life
  • Expand emerging technologies like electronic
    commerce, distance learning, telemedicine,
    desktop video and high speed Internet services
  • Create shared public access points by leveraging
    existing infrastructure points.
  • Streamlining social and support services through
    better service delivery systems will allow more
    services to be provided less expensively and on a
    timely basis.
  • Applying technologies such as electronic benefit
    transfer and "smart cards" for benefits delivery.
  • Ordering, billing, purchasing, and paying for
    goods and services used by state government is
    done electronically and using network-based
    technologies wherever possible.
  • Electronic commerce technologies are leveraged to
    provide up-to-date, relevant, and actionable
    information to state government personnel about
    products, vendors, contracts, and solutions that
    they may need to conduct their business.

30
QUALITY JOBS
Education Work
31
NEW OPPORTUNITIES THROUGHOUT WEST VIRGINIA
32
Public
Expectations
33
Lay claim to the real estate of government
e-commerce, while it is still up for
grabs Gartner Group
34
(No Transcript)
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