Open Source Project Presentation

1
Open Source Project Presentation
2
Installments
Installment 1 Project Introduction Installment
2 User Testing Installment 3 Usability
Report Installment 4 Recommendation
Report Installment 5 Presentation
3
Installment 1 Project Introduction
4
Installment 2 User Testing

• Designing the User Test
• Usability Issues of the Program
• User Test Tasks
• User Test Metrics
• Administering the User Test
• Participants
• Setting
• Administrative Duties

5
Installment 2 User Testing (Cont.)

• User Survey
• Pre-Test User Survey
• Post-Test User Survey

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Designing the User Test

• Usability Issues of the Program
• Identify Basic Functions
• Identify Unique Features
• Identify Practical Use
• Determine Difficulties

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Designing the User Test

• User Test Tasks
• 10 Tasks Required
• Represent Practical Use
• Test Basic Use
• Test Unique Features
• Arrange as a Continual Process
• Do not Provide Instruction

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Designing the User Test

• User Test Metrics
• Acceptable Performance For
• Completion Rate
• Task Time
• Test Time
• Errors
• Assists
• Etc.
• Must Establish Metrics Before Testing

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Administering the Test

• Participants
• 20 Participants Required
• Choose Typical Users
• Try for a Variety
• Gender
• Age
• Expertise
• Consider the Context of Actual Use

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Administering the Test

• Setting
• Choose a Typical Setting
• Limit Distractions
• Can Test in Multiple Settings
• Setting Includes the Computer

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Administering the Test

• Administrative Duties
• Give Basic Instructions
• What Product is Being Tested
• How the Test Works
• Record User Identification
• Name/I.D. Number

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Administering the Test

• Administrative Duties (Cont.)
• Measure and Record
• Completion Rate
• Task Time
• Test Time
• Errors
• Assists
• Etc.

13
Administering the Test

• Administrative Duties (Cont.)
• Provide Assistance
• If Requested
• Record the Assist

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User Survey

• Pre-Test User Survey
• Ask For
• Name
• Gender
• Age
• Profession
• Gauge Familiarity With Program
• Specific Program
• Similar Programs

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User Survey

• Post-Test User Survey
• Ask For User Opinion On
• Ease of Use
• Areas of Difficulty
• Errors Made
• Gauge Satisfaction
• With the Program Itself
• Compared to Similar Programs
• Use a Rating System When Possible

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Installment 3 Usability Report

• Usability Report Context
• Audience
• Purpose
• Types of Arguments
• Rhetorical Situation
• Usability Report Content
• What Should I Say?
• How Should I Arrange the Information?

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Installment 3 Usability Report (Cont.)

• Usability Report Format
• How Should This Look?
• Report Format Extras

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Usability Report Context

• Audience
• Unknown
• Basic Assumptions
• Business People
• Decision Makers
• Safe Assumptions
• Skeptical
• Level of Education

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Usability Report Context

• Audience (Cont.)
• Incorrect Assumptions
• DDI Employees Only
• Familiar With Your Project
• Familiar With Open Source
• Familiar With Your Program

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Usability Report Context

• Purpose
• To Inform
• Not to Persuade
• To Explain Usability
• Present the Program
• Present Your Information
• Fully Disclose Your Findings
• Be Straight Forward and to the Point
• Give Analysis and Not Opinion

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Usability Report Context

• Types of Argument
• Logos
• Based on Information
• Ethos
• Based on Credibility
• Pathos
• Based on Emotion
• The Usability Report Will Be Pure Logos

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Usability Report Context

• Rhetorical Situation
• Audience is Unknown
• Destination is External
• Situation Dictates Formality
• Logos
• Objective
• Almost Clinical

Audience Unknown Known
Destination External Internal
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Usability Report Content

• What Should I Say?
• Summary of Report
• Description of Program
• Description of Test
• Objectives
• Methods
• Design
• Metrics
• Results
• Analysis

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Usability Report Content

• How Should I Arrange this Information?
• In Logical Order
• Present the Program
• Present the Test
• Present the Results
• Analyze the Results

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Introduction
• Summary
• Summarize the Report
• Include Results and Analysis
• Concentrate on Important Highlights

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Introduction (Cont.)
• Product Description
• Name of Program
• Version
• Function
• Designer
• Current Users
• Etc.

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Introduction (Cont.)
• Test Objectives
• Short Summary of Test
• What the Test Determines
• Append Your Test

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Method
• Participants
• How Many
• How they were Selected
• Why they are Appropriate
• Ages
• Genders
• Professions/Majors
• Append a Spreadsheet

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Method (Cont.)
• Tasks
• Number of Tasks
• Why these Tasks
• What these Tasks Target
• Reference Your Appended Test

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Method (Cont.)
• Test Facility
• Describe the Facility
• Why this Facility
• Include the Computer Used

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Method (Cont.)
• Administrator Tools
• Timer
• Test Copies
• Observation Sheet

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Design of the Test
• Procedure
• Describe the Test Process
• Take it Step by Step
• General Instructions
• Instructions Given at the Beginning of the Test
• Task Instructions
• Instructions Embedded in the Task Direction
• Reference Your Appended Test

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Metrics
• Completion Rate
• Whole Test and Each Task
• Errors
• Assists
• Task Time
• Test Time
• Explain the Reasoning Behind Your Expectations

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Results
• Scores
• All Figures and Observations
• Append a Spreadsheet
• Reduction
• Give Results for Test and Each Task in Stats
• May be Mixed with Analysis

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Results (Cont.)
• Analysis
• What the Scores Indicate for
• Program Functions
• Users
• Application of Program
• Compare and Contrast Results and Variables
• Be Specific and Focused
• Take Your Time

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Usability Report Content

• How Should I Arrange this Information? (Cont.)
• Results (Cont.)
• Performance Results
• Overall Usability

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Usability Report Format

• How Should This Look?
• Title Page

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Usability Report Format

• How Should This Look? (Cont.)
• Title Page (Cont.)
• Sample

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Usability Report Format

• How Should This Look? (Cont.)
• Pages
• Experiment With
• Fonts
• Font Size
• Spacing
• Margins
• Colors
• Etc.
• Always Be Consistent

PW Online Sample
40
Usability Report Format

• How Should This Look? (Cont.)
• Pages (Cont.)
• Sample

41
Usability Report Format

• How Should This Look? (Cont.)
• Headings
• Unique
• Be Consistent with Look
• Use Major and Sub Headings
• Graphs and Charts
• Be Sure they are Clear
• Do Not Use Default Settings

42
Usability Report Format

• How Should This Look? (Cont.)
• Subheadings (Cont.)
• Sample
• Graphs and Charts (Cont.)
• Sample

43
Usability Report Format

• How Should This Look? (Cont.)
• Pictures and Graphics
• Use them Where Appropriate
• Do Not Overuse them

44
Usability Report Format

• Report Format Extras
• In Text Citations
• For any Quote or Paraphrase
• APA Format
• Sample

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Usability Report Format

• Appendices
• Any Attached Documents
• Not Included in Page Length
• Suggestions
• User Test
• Observation Sheet
• Participant Spreadsheet
• Results Spreadsheet
• Oversized Charts and Graphs

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Usability Report Format

• Report Format Extras
• Reference Page
• List All Sources
• APA Format
• Sample

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Installment 4 Recommendation Report

• Recommendation Report Context
• Audience
• Purpose
• Rhetorical Situation
• Recommendation Report Content
• What Should I Say?
• How Should I Arrange the Information?
• Recommendation Report Format
• How Should This Look?
• Report Format Extras

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Recommendation Report Context

• Audience
• Unknown
• Basic Assumptions
• Business People
• Decision Makers
• Safe Assumptions
• Skeptical
• Level of Education

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Recommendation Report Context

• Audience (Cont.)
• Incorrect Assumptions
• DDI Employees Only
• Familiar With Your Project
• Familiar With Open Source
• Familiar With Your Program

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Recommendation Report Context

• Purpose
• To Persuade
• To a Lesser Extent
• To Inform
• To Entertain
• To Earn Good Will

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Recommendation Report Context

• Purpose (Cont.)
• To Make a Recommendation
• Present the Problem
• Present the Program
• Present the Alternatives
• Make Your Recommendation
• Build Credibility
• Be Straight Forward and to the Point

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Recommendation Report Context

• Purpose (Cont.)
• Ethos
• Argument of Credibility
• Logos
• Information
• The Evidence for Your Report
• Builds Credibility

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Recommendation Report Context

• Rhetorical Situation
• Audience is Unknown
• Destination is External
• Situation Dictates Formality
• Ethos
• Persuasive
• To the Point

Audience Unknown Known
Destination External Internal
54
Recommendation Report Content

• What Should I Say?
• Summary of the Report
• Organizations Problem
• Background Information
• Of the Program
• Of the Project (Maybe)
• Alternatives and Criteria
• Application of Criteria to Alternatives
• Recommendation

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Recommendation Report Content

• How Should I Arrange this Information?
• In Logical Order
• Present the Problem
• Present the Program
• Present the Alternatives
• Give Your Analysis
• Make Your Recommendation

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Summary
• Summarize the Whole Report
• Highlight the Important Info
• Limit the Discussion to 1 Alternative
• Give Your Recommendation

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Organizations Problem
• What is Lacking at the Company
• What is the Reason for Your Recommendation
• This is Crucial

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Background
• Description of Program
• Name of Program
• Version
• Function
• Designer
• Current Users
• Etc.
• You Can Advocate

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Background (Cont.)
• Description of Project
• Usability Information
• May Not Be Best Here

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Alternatives
• 4 Required
• Implementation Methods
• Not Other Programs
• You Havent Tested Them
• Method Every Group should Consider
• No Implementation

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Criteria
• 6 Required
• Areas of Comparison
• 2 Criteria For Every Group
• Time
• Money
• Use Criteria that Arise From Your Own Discussion

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Application of Criteria
• Apply to Each Method
• Be Fair
• Create a Chart
• Explain Your Judgments

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Application of Criteria
• Organization

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Recommendation Report Content

• How Should I Arrange this Information? (Cont.)
• Recommendation
• Which Method is Best
• Explain Your Rational

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Recommendation Report Format

• How Should This Look?
• Title Page
• Title
• Name of Program
• Version
• Author
• Contact Info
• Date

66
Recommendation Report Format

• How Should This Look? (Cont.)
• Pages
• Experiment With
• Fonts
• Font Size
• Spacing
• Margins
• Colors
• Etc.
• Always Be Consistent

PW Online Sample
67
Recommendation Report Format

• How Should This Look? (Cont.)
• Pages (Cont.)
• Sample

68
Recommendation Report Format

• How Should This Look? (Cont.)
• Headings
• Unique
• Be Consistent with Look
• Use Major and Sub Headings
• Graphs and Charts
• Be Sure they are Clear
• Do Not Use Default Settings

69
Recommendation Report Format

• How Should This Look? (Cont.)
• Subheadings (Cont.)
• Sample
• Graphs and Charts (Cont.)
• Sample

70
Recommendation Report Format

• How Should This Look? (Cont.)
• Pictures and Graphics
• Use them Where Appropriate
• Do Not Overuse them

71
Recommendation Report Format

• Report Format Extras
• In Text Citations
• For any Quote or Paraphrase
• APA Format
• Sample

72
Recommendation Report Format

• Appendices
• Any Attached Documents
• Not Included in Page Length
• Suggestions
• Criteria and Alternatives Chart
• Oversized Charts and Graphs

73
Recommendation Report Format

• Report Format Extras
• Reference Page
• List All Sources
• APA Format
• Sample