NMAHP Readiness for eHealth Heather Strachan NMAHP eHealth Lead eHealth Directorate Scottish Governm

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NMAHP Readiness for eHealth Heather
StrachanNMAHP eHealth LeadeHealth Directorate
Scottish Government
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Survey Purpose Is Two-fold

• To support NMAHPs develop specific action plans
  for progressing the national and local eHealth
  programmes
• Provide a high level assessment of capability and
  capacity that will inform the national eHealth
  programme development and implementation

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NMAHP Contribution to eHealth Aims

• Leadership and Engagement
• Involvement of the NMAHP community in leading
  local eHealth activity and NMAHP Contribution to
  eHealth participating in the development and
  delivery of the National eHealth programme
• Workable Solutions and Infrastructure
• Ensuring NMAHPs have fit for purpose
  infrastructure and software solutions to support
  decision making and communication at the point of
  care
• EHealth Capability
• Equipping NMAHPs through training education and
  development in information and knowledge
  management skills
• Management of Knowledge
• Development of best practices and processes in
  the creation, capturing and reuse of knowledge
  for decision making and communication

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Survey Design

• Pilot undertaken
• Pragmatic
• Capture high level description with detail to
  illustrate
• Draw out good practices to build upon
• Identify barriers for tackling
• Style and language to be familiar and
  understandable
• A Self Assessment Tool
• Probe and guide on eHealth priorities
• Support action planning
• Platform for sharing practices geographically,
  across practice areas

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Survey Tools

• Around Each NMAHP eHealth Aim.

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Example of Survey layout
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Another typical layout example
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Format

• Overall Question
• Do NMAHPs have the competencies required to
  support the
• development, implementation and usage of eHealth
  and where required, what
• opportunities are available to help develop these
  competencies? Confidentiality and security,
  working clinical systems etc.
• Next level question
• To what extent is training and development in
  eHealth identified as part of Training and
  Development Plan i.e.
• How well is training and development resourced?
• To what extend is support available following
  training?
• Sub questions
• What is in place relative to the ideal?
• What barriers/constraints?
• What good practice, innovation to build upon?
• What priority actions?

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Process

• Co-ordinator indentified
• Meeting's) set up NMAHP eHealth Leads, eHealth
  and Knowledge Management Staff
• Led by facilitator
• Findings recorded live evidence added if
  available

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Outputs

• Format
• Local action plan
• Summary report
• MKN and portal access for sharing experiences,
  good practices
• Outputs
• High level mapping of capability and capacity
• Indicators of success developed from good
  practice, barriers and agreed actions
• Toolkit to support clinical engagement and share
  experience
• What next?
• Influencing the change and benefits work stream
• Sharing good practice via the Managed Knowledge
  Network
• Possibly identifying new projects
• Informing the national eHealth programme

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Leadership Engagement

• Indicators for Success
• Get together to create a stronger voice and
  impact by working together
• Clarify roles get clarity on roles, remit and
  levels of accountability and influence from
  Directors Board
• Be known and build influence collectively seek
  to build linkages nationally and with local
  clinical, management and support colleagues
• Promote the benefits promote the benefits
  however small, to help things scale up

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Infrastructure Solutions

• Indicators for Success
• Know what youve got and understand its current
  and potential use locally and nationally
• Learn from others learn from others experience
  and investment in infrastructure and tools
• Build close working relationships and design for
  clinical benefits ensure cross working with
  clinicians, eHealth IT and communication
• Create easy wins seek out opportunities to
  deliver and promote easy wins

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eHealth Capabilities

• Indicators for Success
• Know what competencies are needed understand
  what eHealth capabilities means
• Seek to get e-Health recognised as a basic skill
  set to be integrated into training and
  development e.g.KSFs, PDPs
• Make the most of what is there explore
  opportunities for getting most out of existing
  resource
• Use of Champions for on site and continued
  support

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Management of Knowledge

• Indicators for Success
• Identify what information is needed how to
  obtain it and how it can be used to support
  improvement in clinical practices
• Know what tools and resources exist to support
  best use of knowledge for clinical practice
  whether paper or electronic
• Maximise use of information and knowledge in
  guidance, communication and best practice
  processes and tools
• Help shape the development of eHealth to make it
  easier to what is needed to support and improve
  clinical practice
• Help ensure eHealth information becomes
  integrated into ways of working and is used to
  underpin improvements