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BEHAVIOUR BASED SAFETY

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Main engineering and project management centers: Paris, Lyon, Rome, Aberdeen, ... WORST NIGHTMARES !! Please type your text in the footer. 7. REALITY ... – PowerPoint PPT presentation

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Title: BEHAVIOUR BASED SAFETY


1
BEHAVIOUR BASED SAFETY
Allan Hannah, QHSE Manager
2
A GROUP PRESENT IN ALL REGIONS WITH HIGH GROWTH
3
MAIN INDUSTRIAL ASSETS
  • Main engineering and project management centers
    Paris, Lyon, Rome, Aberdeen, Düsseldorf, Oslo,
    Pori, The Hague, Houston, Rio de Janeiro, Abu
    Dhabi, Shanghai, New Delhi, Kuala-Lumpur, Perth
  • Ships 15 subsea installation and construction
    vessels
  • Flexible pipe plants Le Trait (France) and
    Vitoria (Brazil)
  • Umbilical plants Newcastle (UK) and Houston
    (USA), Lobito (Angola)
  • Manufacture of subsea robotics Jupiter
    (Florida), Kirkbymoorside (UK)
  • Construction sites Corpus Christi (USA), Pori
    (Finland)
  • Reeled rigid pipes assembly centers Evanton
    (UK), Orkanger (Norway), Mobile (USA)

4
TECHNIP GROUPs VALUES
  • Client service
  • Professional excellence
  • Strict observance of our ethical values
  • Quality, safety, environmental protection
  • Rigor in selection and execution of projects
  • Openness of information

5
.Pause for Thought
...A quick reality check on what can happen
.....?
6
Pause for Thought.
? .how can this happen
? .what are these people Thinking about
7
Pause for Thought.
WORST NIGHTMARES !!
8
REALITY
  • People dont come to work to work unsafely
  • People dont come to work to get injured
  • Safety Culture .the way we do things around
    here.
  • The cost of failure
  • and lets not forget
  • Behind every statistic is a person
  • And behind every person a family..

9
DAFWC (LTI) Performance 15 Year Trend All TC
Vessels
  • CULTURAL EVOLUTION TYPICAL INDUSTRY WIDE
  • THE BEHAVOURAL ERA.

Equipment
Procedures
People
Behaviours
10
DO WE REALLY NEED ANOTHER SAFETY PROCESS?
  • Yes We Do,
  • Because.

11
Offshore Fleet LTIF 1994-2000
  • Since 1994 we reduced LTIF from 3.77 to 2.20
  • However, such small figures disguise the
    reality
  • 1994 19 people injured
  • 1995 24 people injured
  • 1996 20 people injured
  • 1997 18 people injured
  • 1998 23 people injured
  • 1999 20 people injured
  • 2000 18 people injured
  • Over 140 employees injured in 7 years!

12
Safety Is Not a Numbers Game - Its About
People..
  • Jim Comerford
  • Severe facial injures broken teeth
  • Edvaldo Da Silva
  • Fractured leg
  • Tim McEniery
  • Severed tendon, middle finger, R hand
  • Terry Wilson
  • 1 finger broken, 1 partially amputated
  • Jair Alves Periera
  • Deep laceration to arm
  • Adimar Souza
  • Part of thumb amputated
  • Marcilio Maciel
  • Part of R middle finger amputated
  • Plotnikov
  • Severe ankle sprain
  • Matthew Park
  • Partial amputation L hand
  • Daniel Day
  • Severe hand injury
  • John Wood
  • Dislocated shoulder
  • Gilberto Santos
  • Sprained ankle
  • John Baines
  • Sprained wrist
  • John Stewart
  • Severe hand injury
  • Jose Luiz Martins
  • Arm / Hand Injury
  • Brian Hagan
  • Chest injury
  • Doe
  • Sprained ankle
  • Doe
  • Head injury

13
CSO Fleet Offshore Statistics - 1999 2000
Action
Satisfaction
14
Drivers for Change
  • These results have occurred despite a sustained
    safety effort across all parts of the
    organisation
  • Members of Technip offshore family continue to be
    hurt in unacceptable numbers.
  • The Group target is ZERO Lost Time Injuries
  • We are not going to achieve the target unless we
    change the way we approach safety....
  • If We Do What Weve Always Done, Well Get What
    Weve Always Got

15
Behaviour-Based Safety - What Is It?
  • Accidents involve peoples behaviour
  • If you want to decrease accidents, you must
    increase safe behaviour reduce at-risk
    behaviour
  • At-risk behaviours are caused or encouraged by
    attitudinal cultural factors
  • Since behaviour is measurable it can be managed
  • Safe behaviour can be managed by
  • Identifying the behaviours critical to accident
    causation
  • Training people to measure them
  • Using the results to provide early feedback to
  • the workforce to guide their future behaviour
  • management to guide its decision making

16
ORCA - Observe, Record, Consult Agree
O
bserve ecord
onsult gree
R
C
A
17
ORCA Technips Behaviour Based Safety Process
Behaviour
AnObservableAct
Behaviours are either Safe or At-Risk
18
ORCA Technips Behaviour Based Safety Process
Fatalities
O
Lost Time Injuries
bserve ecord
onsult gree
R
First Aid Injuries
C
A
Near Miss Reports
At-Risk Behaviours
We focus on eliminating At-Risk Behaviours
19
FOUR ELEMENTS OF ORCA
1. Identify Critical Behaviours
2. Gather data
O bserve R ecord C onsult A gree
3. Provide Feedback
4. Use Data to remove barriers
20
ORCA Process Flow Chart
Inventory of Critical Behaviours 15-25
behaviours Buy-in
NO SNEAKING UP NO NAME/NO BLAME SAFE
AT-RISK WHAT WHY
21
What is the ORCA Process?
  • Firstly, this process is about behaviour, not
    names.
  • Observers
  • approach a work group / individual and explain
    they intend to spend 5-10mins observing the work
  • record safe and at-risk behaviour using
    checklists specific to the worksite incident
    history
  • discuss the results with, get feedback from,
    those observed
  • Capture the results in the database
  • NO NAMES ARE RECORDEDEXCEPT THE OBSERVERS

22
Some Key Benefits
  • Since you are measuring behaviour you do not have
    to wait for an incident to occur first.
  • Identification of at-risk behaviour becomes an
    early-warning predictive system for accidents
  • Involving the workforce in developing a list of
    behaviours critical to safety
  • Is specific to their work environment
  • Is a strong enrolling factor in site safety
    awareness and developing a personal commitment to
    improving site safety

23
OBSERVATION DATA SHEET
24
ORCA DATA AT RISK BEHAVIOURS
PREDICTIVE DATA SHOWING WHERE ACCIDENTS ARE
MOST LIKELY TO OCCUR!
25
ORCA DATA BARRIERS TO SAFE BEHAVIOURS
  • Sodasorb Storage
  • Obstructed Walkways
  • Isolation Oxygen Valve Management

6
45
49
  • Failure to wear Eye Protection
  • Ear Defenders not available
  • Failure to wear harness during overboarding
  • Not aware to don Lifejackets
  • Lack of Personnel Awareness
  • Incorrect Lifting Techniques
  • Power cables on deck unprotected
  • No PTW for Overboarding
  • Lack of Barriers
  • Lack of Signage and Safety Notices
  • Not aware of Safety Precautions
  • Temporary measures for lowering gangwayetc
  • Incorrect Lifting Techniques
  • Failure to wear correct PPE (Eye, Ear etc.)
  • Wrong PPE supplied for task
  • Ear Defenders not available
  • Lack of Storage Space
  • Housekeeping no skip for rubbish
  • Deck Lighting very bright
  • Communications 5 pieces of gear in use at 1
    time
  • Ergonomics

26
ORCA Successes and Challenges
REAL IMPROVEMENT IN SAFETY CULTURE
REMOVING BARRIERS TO SAFE WORKING
  • A Group wide process not a (nother) safety
    programme
  • Implementation on Alliance the process is now
    part of the way they work
  • Implementation on Wellservicer launched in May
  • Implementation planned for Orelia Q3
  • Elsewhere in the Group PTI Jupiter CSO
    Venturer CSO Brazil Deep Blue
  • Worksite/Vessel ownership takes sustained
    effort
  • Its hard work!
  • Observation Planning
  • People feel awkward embarrassed when giving
    feedback
  • Data extraction understanding its NOT a
    numbers game!!

27
Comparisons Between Near Miss Reporting ORCA
  • Every Near Miss report is a surprise
  • Not all Near Miss Reports are welcomed as they
    sometimes reflect poorly on worksite supervision
  • Personnel the subject of a Near Miss Report are
    often unaware one has been raised - so the
    opportunity to influence future behaviour is lost
  • The quality and value of Near Miss Reports varies
    widely
  • By the time a Near Miss is submitted, its too
    late
  • Every ORCA Observation is part of a planned
    process
  • We dont have to invent near misses to meet
    targets
  • ORCA is about behaviour, not quality of
    performance
  • Observations are made against set criteria
    developed from CSOs specific incident history
  • Observers are formally trained
  • Observation results are discussed with personnel
    at the time - the opportunity is there to
    positively influence future behaviour

28
How This Important Initiative Can Be Destroyed
  • Undermining it through ignorance
  • I dont know what its about but it sounds
    rubbish to me
  • Using the results to beat people around the head
  • I want a 10 increase in safe behaviour by
    next week - or else
  • Using the results as a contest between sites
  • Youre at the bottom of the league, whats
    wrong with you!
  • Allowing your Clients to hijack the results
  • That 40 score is unacceptable, we / you must do
    something!

29
Finally .How You Can Help
  • Understand it
  • Ask questions, particularly of the trained ORCA
    Observers
  • Support it
  • Provide positive support and commitment -
    especially encourage Observations to be
    undertaken regularly
  • Dont make it a contest
  • The results will differ between sites - accept
    it, and use them carefully
  • Identification of at-risk behaviour represents
    a REAL opportunity for improvement
  • Not a mandate to discipline people..
  • Dont expect overnight results
  • Changing behaviour, then attitude, then culture,
    takes time
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