CompTechS A Computer Recycling Venture Foothill De Anza Community College District Occupational Trai

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CompTechS A Computer Recycling
VentureFoothill De Anza Community College
DistrictOccupational Training Institute
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Presenters

• Dr. Charles Lindauer LindauerChuck_at_fhda.edu
• Dean of Computers, Technology Information
  Systems
• Foothill College, Los Altos Hills
• Daniel Dishno DishnoDaniel_at_fhda.edu
• Supervisor, Occupational Training Institute (OTI)
  
• Foothill De Anza Community College District,
  Cupertino
• Susan Malmgren - MalmgrenSusan_at_fhda.edu
• Project Coordinator, CompTechS, OTI
• Foothill De Anza Community College District,
  Cupertino

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Program Mission Statement

• CompTechS mission is to meet
• business computer recycling, technical support
  and entry-level hiring needs,
• while providing students with classroom and
  hands-on training experiences through
  refurbishing and distributing personal computers
  to disadvantaged students, and on-site
  internships.

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Linked Education

• Students have easy entry to a 4 step process
• They can exit at any point
• A Certification is an intermediate result
• An AS degree in Tech Support is available
• A career certificate General Education
• Level I Certification (17 Units)

Prerequisite to this program is CIS 50S (using
the PC) or equivalent CNET 116A Intro to PC
Electronics the Command Line
(5 Units) CNET 54A Networking Fundamentals
TCP/IP Protocol Suite (CCNAI) (5 Units) CNET
51H Microsoft Windows XP Professional
(4 Units) CNET
119 Customer Service for IT Professionals
(3 Units)
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Linked Education (2)

• Level II Certificate (A) (28 Units)
• Career Certificate (39 Units)

To obtain this certification, level I
certification is required as well as CNET 116B
Windows Installation, Upgrading Troubleshooting
(5 Units) CNET 117Z CNET
Internship (2 Units) CNET 60A
Microsoft Windows 2003 Server
(4 Units)
To obtain this certification, level II
certification is required as well as CNET 60B
Microsoft Windows 2003 Network Services
(4 Units) CNET 54B Routers Router
Configuration (CCNA II) (5 Units) CNET
117Z CNET Internship
(2 Units)
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Hands-on Experience

• Student Recruitment
• Classes, Flyers
• Entry Requirements
• Classes or Equivalent Experience
• Interview 6 Units
• Program Requirements
• Customer Service for IT Professional Class
• Intern in Refurb lab paid 8/hr (up to 144
  hrs)
• Opportunity to interview for outside intern
  position

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Hands-on Experience (2)

• Student Profile
• Two year students plan to transfer or pursue
  certificate
• Recent grads looking for first job
• Laid-off workers re-tooling
• Disadvantaged students -
• Refurbishing Lab
• Donated Computers, parts and lab equipment
• Learn to work in a production environment
• Industry-based internships
• Roche, Synopsis, Fujitsu, 4D, Vitria, Photon
  Dynamics
• Help Desk, Customer Support, Network Support,
  Database Support, Internal Web Support

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Computer Donation

• Students Selected by Financial Aid

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Recycling

• Equipment
• Reuse
• Donate refurbished computers to disadvantaged
  students
• Utilize for refurbish lab
• Deploy to campus departments
• Recycle
• Green recyclers
• Resale
• Subject to Board of Trustees Approval
• Auction houses (E-Bay, Auction BDI)
• Flea Market

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Funding Sources

• In-Kind
• Industry contacts such as ExecutiveWorld
• Local Businesses
• Rotary Clubs
• Private Donors
• Microsoft Authorized Refurbisher Program
  (TechSoup.org MARs)
• Cash
• Foundations (e.g. David and Lucile Packard
  Foundation, Foothill De Anza Community College
  Foundation)
• Chancellors Circle, President of De Anza College
• Student Government groups (DASB, ASFC)
• State Chancellors Office Grants (IDRC, JDIF,
  FSS)
• Businesss cash match for intern salaries

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Statistics

• 50 Student Interns
• 7,200 Hours Worked
• 140 Computers Donated
• 8 Employers Hired 20 Student Interns
• 30 Students enrolled in Customer Service for IT
  Professionals class

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Future Directions Plans

• Utilize lessons learned and expertise weve
  developed to start-up and operate a campus-based
  computer
• Desktop Computer Repair
• Laptop Computer Service
• Virus Detection/Removal
• Upgrades
• Software Installation
• Printer Service

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Q A