Figure 1: Overall Satisfaction With The Transperth System: Bus "How satisfied are you with the Trans

1
BUS RESULTS
2
Figure 1 Overall Satisfaction With The
Transperth System Bus"How satisfied are you
with the Transperth system overall?"





of respondents




Significant Difference To Previous Wave
3
Figure 11A Personal Safety Ratings Bus"...How
safe do you generally feel...?"


of respondents travelling at that time
Significant Difference To Previous Wave
4
Figure 11A Changes to Security Bus " Overall,
to what extent do you think security for people
travelling on Transperth services has improved in
the past 12 months?
Very Much 15 To Some Extent
40 Not Much 21 Not At all
11 Dont Know / Cant Say 13
55
32
5
Figure 16 Importance Ratings Of Service
Characteristics Bus10 Most Important
Satisfaction Ratings
84 / 9
70 / 20
70 / 7
88 / 3
90 / 4
90 / 5
99 / 3 - day 84 / 16 - night
98 / 2 - day 84 / 16 - night
89 / 5
71 / 22
6
TRAIN RESULTS
7
Figure 1A Overall Satisfaction With The
Transperth Rail System"How satisfied are you
with the Perth Train System overall?"




Significant Difference To Previous Wave
8
Figure 13 Personal Safety Ratings RAIL "...How
safe do you generally feel...?"



Significant Difference To Previous Wave
9
Figure 11A Changes to Security Rail " Overall,
to what extent do you think security for people
travelling on Transperth services has improved in
the past 12 months?
Very Much 30 To Some Extent
48 Not Much 11 Not At all
4 Dont Know / Cant Say 7
78
15
10
Figure 17 Importance Ratings Of Service
Characteristics RAIL 10 Most Important
Satisfaction Ratings
96 / 4 - day 73 / 24 - night
65 / 11
90 / 6 - day 59 / 36 - night
95 / 2
77 / 16
91 / 4
95 / 2
87 / 7
86 / 8
87 / 9
11
FERRY RESULTS
12
Figure 1 Overall Satisfaction With The
Transperth Ferry System"How satisfied are you
with the Transperth Ferry system overall?"
of respondents
Significant Difference To Previous Wave
13
Figure 12A Personal Safety Ratings Ferry Perth
Residents"...How safe do you generally feel...?"

of respondents
NOTE This measure was assessed amongst Perth
residents only.
Significant Difference To Previous Wave
14
Figure 11A Changes to Security Ferry "
Overall, to what extent do you think security for
people travelling on Transperth services has
improved in the past 12 months?
Very Much 8 To Some Extent
41 Not Much 13 Not At all
5 Dont Know / Cant Say 33
49
18
15
Figure 15 Importance Ratings Of Service
Characteristics Ferry10 Most Important
Satisfaction Ratings
88 / 2
74 / 5
100 / 0
99 / 0 - day 100 / 0 - night
93 / 1
100 / 0 - day 100 / 0 - night
98 / 1
98 / 0
66 / 24
89 / 5