There Is No Such Thing As A Silver Bullet: CMS And Portals Will Not Solve Your Problems

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There Is No Such Thing As A Silver Bullet CMS
And Portals Will Not Solve Your Problems

• Tom Franklin
• Franklin Consulting
• tom_at_franklin-consulting.co.uk

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Who is it for
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Who is involved in CMS implementation?
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Who is involved in CMS implementation?
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Who is it for?
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Who is it for?
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Who is it for?
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Who is it for?
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Who is it for?
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What is it for?
Commerce
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Where is the data?
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What can users do to the data?
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Some questions for CMS implementers

• Who is it for?
• How does it relate internal and external
  information?
• How does it relate to research data?
• How does it relate to Blogs?
• Will it Wiki?
• Who owns the content?
• Who is responsible for the metadata?

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And portal
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Hype Hype Hype Hype

• We will do nothing short of transforming our
  cars and trucks into a portal for the Internet.
• Jacques Nasser Ford CEO 1/2000
• Wine.com will become the wine portal.
• Peter Granoff CEO 1/2000
• Digiscents is building the Snortal a web portal
  for interactive smelling experiences.
• With thanks to Howard Strauss, Princeton

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With more apologies to Howard Strauss
C PAD Customized Personalized Adaptive Desktop
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Customization

• Done by the portal software when you
  authenticate.
• The more it knows about you the better it can do.
  
• Determines how a portal looks the first time you
  see it and every time your cohorts, roles, and
  functions change.
• Customizes differently for different hardware -
  desktops, laptops, palmtops, net appliances,
  i-watches, etc.

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Personalization

• Lets you change the portal for the way you work.
  
• Subscribe/unsubscribe to channels and alerts
• Set application parameters reports and report
  parameters, cities, stocks, dates, e-mail and
  chat defaults
• Format portal page colors, fonts, columns,
• Create/edit profiles
• Add/remove links

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Adaptation

• Knows your schedule and workflow. For a manager
  during salary reviews, e.g.,
• Warns you early about them.
• Gives you access to last years reviews,
  salaries, etc. and this year's guidelines and
  apps.
• Lets you schedule employee review meetings
• Finalizes, checks, and submits your
  recommendations.
• Goes away until you need it again next year.
• Saves common things you do

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Desktop

• Replaces your desktop.
• Hides your operating system.
• Access to files, data, applications, the web,
  e-mail, chat, LANs, WANs, and everything you
  commonly access from your computer

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An enterprise-wide CMS will fail unless
allstakeholders are involved from the outset
Step two designs
No Silver Bullet Essence and Accidents of
Software Engineering
by Frederick P. Brooks, Jr. http//www.computer.or
g/computer/homepage/misc/Brooks/