Referral received at clinic

1
Flow chart for District Nurses and Health Visitors
Attachment E (ii)
Referral received at clinic Reception by phone
from GP/ Hospital/Midwife/ other clinician,
social services
DN or HV enters code onto COMWISE system
DN or HV phones client to discuss referral
and make first appointment
DN or HV sees client and ask for ethnic origin
code as part of initial assessment
yes
Is referral appropriate
Client is referred on to other agency/ service
for example Social services
no