Singapores Infocomm Journey

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Singapores InfocommJourney
SESSION 1A PR Approach to ICT Developments
IP Telephony
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OVERVIEW

• Introduction
• Singapores experience
• Issues in IP Telephony

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INTRODUCTION

• What is IP Telephony?
• VoIP (voice over IP) is an IP telephony term for
  a set of facilities used to manage the delivery
  of voice information over the Internet. VoIP
  involves sending voice information in digital
  form in discrete packets rather than by using the
  traditional circuit-committed protocols of the
  public switched telephone network (PSTN)
• VoIP allows a user to make and receive voice,
  data and video calls with a telephone number in
  any domestic or overseas location where Internet
  access is available
• VoIP uses the real-time protocol to help ensure
  that packets get delivered in a timely way.
• Potential of VoIP
• Changing role of the regulators

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SINGAPORES APPROACH

• Singapore supports taking a light touch
  regulatory approach.
• Singapore introduced a framework that has minimal
  regulatory obligations on VoIP providers

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Singapores Experience

• VoIP providers who want PSTN numbers (starting
  with 6) must adhere to all PSTN rules
• VoIP providers can also get 8-digit numbers
  starting with 3. PSTN rules do NOT apply.
• Approvals granted to 7 Facilities-Based Operators
  and 18 Services-Based Operators to offer VoIP

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VoIP Providers With Level 3 Numbers

• No Retail Price regulation
• No Number Portability requirements
• No QOS requirements
• No Emergency services requirement
• No Directory enquiry and printed directory
  services requirement
• No Universal Service contribution
• No requirements for Backup Power
• Main requirement educate customers about the
  limitations of the VoIP service

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VoIP Providers With Level 3 Numbers

• Allocation of numbers via auction. Allow
  licensees to assign foreign telephone numbers,
  provided it is approved by the foreign regulator
• VoIP numbers not tied to Singapore addresses
• Regulator will arbitrate Interconnection disputes
  with PSTN operators
• A Guide for Interconnection with Dominant
  Licensees issued
• Law enforcement comply with standard licence
  requirements such as recording of subscribers
  particulars

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WhereSingapore isToday
ISSUES IN IP TELEPHONY
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ISSUES IN IP TELEPHONY

• Definition Classification
• Licensing Conditions Frameworks
• Interconnection Access
• Universal Service Obligations
• Quality of Service
• Number Allocation
• Number Portability
• Security

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Thank You www.ida.gov.sg