Corporate Travel Card New provider 802 First Bankcard

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Corporate Travel CardNew provider 8/02 First
Bankcard

• Positives
• No per card fee
• Ghost cards
• Applicants
• Relocation
• Generic cards
• One-time travelers
• Emergency travel
• Eliminated cash advances
• Online Reports/Queries
• Payments
• Online
• By phone

• Negatives
• Cash Withdrawal fee (3 or 5)
• No rebate
• 25-day grace period
• Blocked if delinquent
• No local payment option
• Disputed amounts
• Cardholder Criticism
• Non-receipt of statements
• Payment posting dates

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Corporate Travel Cards

• Credit card usage
• All cardholders must sign a form which outlines
  the policy for use and responsibilities
• BWXT Pantexs policy is now 100 review for
  non-travel related charges
• 1st instance is a warning to the employee
• 2nd instance is reported to employees supervisor
  for counseling
• 3rd instance is referred to Human Resources for
  discipline
• Delinquent accounts
• Card is blocked immediately by card provider
• Balance in full is required to unblock
• If 60 days delinquent, payroll deductions enacted
• If 90 days delinquent, card is canceled

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Discussion items

• Card benefits available to other sites
• Administration
• Handling of disputed amounts

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Improvements

• ACH Travel Reimbursements
• Previously paid bi-weekly through payroll
• Payments now made within 2 days of receiving
  expense reports (and reviewing 100)
• Improved customer service
• Eliminated special checks
• Reduced amount of follow-up calls from travelers
• More timely payments for credit card due dates

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Improvements (contd)

• Travel Agency Re-bid
• WorldTravel BTI effective 1/1/03
• Houston Call Center with 4 agents
• Comprehensive support 24/7
• Non-refundable bookings - 215k saved to date
• Improved reporting
• Cost Savings/Missed savings
• PeopleTracker
• On-line booking tool ResAssist
• May 14th go-live date