Social Science Computing a division of SAS Computing

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Social Science Computinga division of SAS
Computing

• Mail System Upgrade

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New Services

• Anti-spam
• Anti-virus
• Security options
• Easier account creation
• More dedicated resources

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Mail Server

• To provide new services, mail server change
• sun.ssc to mail.sas
• Consolidating departmental mail servers
• More efficient to manage one server
• SAS will invest resources
• Most mission critical server in SAS

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E-mail addresses

• E-mail addresses will not change
• penn-name_at_ssc.upenn.edu
• penn-name_at_pop.upenn.edu
• penn-name_at_soc.upenn.edu
• penn-name_at_econ.upenn.edu
• will still be valid addresses
• penn-name_at_sas.upenn.edu
• will also be a valid address

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E-mail software

• Continue to use same e-mail client software (e.g.
  Netscape, Eudora, Outlook)
• Settings must be changed to contact different
  server
• IMAP server
• imap.sas.upenn.edu
• SMTP server
• smtp.sas.upenn.edu

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IMAP and SMTP

• IMAP Internet Message Access Protocol
• For incoming mail and folders
• Preferred over POP because it can read folders on
  the server
• Most e-mail clients support IMAP
• SMTP Simple Mail Transfer Protocol
• For outgoing mail

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Timeline

• Change in servers will require an entire weekend
• The change over will start at
• Friday, 13 June at 500 p.m.
• The change over will be completed by
• Monday, 16 June at 800 a.m.
• or sooner ?
• During the weekend of the change over, mail will
  not be available.
• No mail will be lost, only delayed in delivery.

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After server change over

• E-mail software settings must be changed.
• IMAP server
• imap.sas.upenn.edu
• SMTP server
• smtp.sas.upenn.edu
• Users can change software settings themselves.
  Instructions will be available.
• Extra computing staff will be available to help
  users change e-mail software settings.

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Disk space

• Inbox size is limited to 20 mb.
• Higher limits degrade service for everyone
• Users can move messages from inbox to other IMAP
  folders on server and still read and respond to
  them
• Sufficient disk space for IMAP folders will be
  available.
• Messages will be moved automatically to another
  IMAP folder if inbox exceeds limit
• Automatic movement occurs when the inbox reaches
  15 mb. to ensure that the user can continue to
  receive mail

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Mailing lists and aliases

• Must use complete address
• list-name_at_ssc.upenn.edu
• list-name_at_pop.upenn.edu
• list-name_at_soc.upenn.edu
• list-name_at_econ.upenn.edu
• alias_at_ssc.upenn.edu
• Use complete address for all e-mail to ensure
  proper delivery

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Special Needs

• Let us know about any special needs that you have
  such as mail filters
• E-mail software settings on off campus systems
  will need to be changed
• Extra staff will be available to help users to
  fix any problems that arise

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Credits Upgrade Team

• SAS Computing
• Workstation Services
• Jim Noonan
• Warren Petrofsky
• Social Science Computing
• Tim Cheney
• Jim Kane
• Cynthia Kwan-Dukes
• Vincent Hurtubise
• John Marcotte

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FrequentlyAskedQuestions
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Will my email address change?

• Your email address will remain the same. Email
  will reach you if sent to any of these domains
• penn-name_at_ssc.upenn.edu
• penn-name_at_pop.upenn.edu
• penn-name_at_econ.upenn.edu
• penn-name_at_soc.upenn.edu

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Will my from address be _at_sas?

• Many mail packages allow you to set your address
• You can also set the reply to field in your
  mail software.
• You can also set your address on the server at
  this URL https//www.ssc.upenn.edu/web_account_se
  rvices/email_upgrade_from_address.html

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I dont have an account on mail.sas.

• This will be done for you. Your username and
  initial password will be the same as your sun.ssc
  account.
• If you already have a mail.sas account the
  username and password will remain the same. If
  you are unsure of your password you can reset it
  easily.

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Will my web page or other non-mail files be moved
to mail.sas too?

• No. Only mail folders will be moved. If you have
  special needs please ask us.

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Why will I need a sun.ssc account anymore?

• You will need it for web pages, file shares, and
  to run programs.

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How will new people open accounts?

• There will be an online webform to open new
  mail.sas accounts
• There are also online applications for changing
  quotas, vacation messages, forwarding and
  passwords!

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Are there quotas on mail.sas?

• Inbox
• The maximum size is 20 mb. thats a hard limit.
  
• When the inbox goes over 15 mb., enough mail is
  moved out of the inbox to another IMAP folder to
  reduce the inbox to 12 mb.
• Other folders
• Users will have sufficient space to accommodate
  current and near future needs

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Can you help with filtering Spam?

• mail.sas has an optional spam filter
• It is OFF by default, and you must opt in and set
  it up. You can do this with the easy web
  interface.

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How about viruses?

• Mail.sas scans for viruses on the server level.
• It is not foolproof and local scanners should be
  maintained as before.

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Directions, more information

• www.ssc.upenn.edu/mail_upgrade

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• Questions or Suggestions