Bachelor of Business Administration (BBA) in INTERNATIONAL FACILITY MANAGEMENT

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Bachelor of Business Administration (BBA) in
INTERNATIONAL FACILITY MANAGEMENT
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INTERNATIONAL FACILITY MANAGEMENT

• Since 2004 accredited by the Dutch and Flemish
  (Belgium) Accreditation Organisation.
• Reaccredited for 2011 - 2017

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INTERNATIONAL FACILITY MANAGEMENT

• Since 2005 accredited by the International
  Facility Management Association,
• reaccredited in February 2011
• Member of EuroFM,
• German Facility Management Association,
• British Institute of Facility Management.

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FACILITY MANAGEMENT
FM is
Process
Place
DYNAMIC DEMANDS
ADDED VALUE
TECHNOLOGY
People
Prosperity
Planet
GLOBALIZATION
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FACILITY MANAGEMENT
People
Human beings Service Hospitality Customers Con
sumers ...
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FACILITY MANAGEMENT
Place
Building Maintenance Furnishing Space
Planning Office Equipment ...
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FACILITY MANAGEMENT
Process
Safety Security Events Catering Cleaning St
orage of goods ...
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FACILITY MANAGEMENT
Prosperity
Profit Cost effectiveness Entrepreneurship Ret
urn on investment Wellbeing ...
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FACILITY MANAGEMENT
Planet
Energy saving Sustainability Cradle to
cradle Green technology Low emission ...
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WHAT is FACILITY MANAGEMENT?
FM

• Facilitating the company in order to achieve its
  objectives
• ? supportive function with FM being part of a
  company (corporate FM), or
• ? as core activity of an external provider of
  facility services (commercial FM)
• Supporting people in their workplace

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FACILITY MANAGEMENT
FM is
Process
Place
DYNAMIC DEMANDS
ADDED VALUE
TECHNOLOGY
People
Prosperity
Planet
GLOBALIZATION
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DEFINITION of FACILITY MANAGEMENT

• Facility management is the effective and
  integral management of all facilities, thus
  enabling organisations to continuously meet their
  objectives and achieve an optimum feeling of
  well-being for people in their workplace and/or
  their residence

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Various ROLES of the FACILITY MANAGER

• The Facility Manager has to be able to perform in
  a multitude of different environments, each of
  which entitles an adaptation of
• communication skills strategies,
• In other words the Facility Manager has
• many different roles during a day

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WHAT is FACILITY MANAGEMENT?
Providing a workplace
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WHAT is FACILITY MANAGEMENT?
Creating a meeting place
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FACILITY MANAGER as BUSINESS
PARTNER of the ARCHITECT

• Design, location, access and function of the
  building
• ? Corporate identity
• ? Functionality

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BUSINESS PARTNER of the ARCHITECT
Modern and light
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BUSINESS PARTNER of the ARCHITECT
CORPORATE IDENTITY
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FACILITY MANAGER as FACILITATOR

• ? Enabling people to do their job
• ? Creating a pleasant work environment where
  people can meet, work and socialize
• ? Aiming at the feeling of well-being of the
  individual at the workplace
• ? Creating healthy safe working conditions

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FACILITY MANAGER as FACILITATOR
MEETING, WORKING, DISCUSSING, SOCIALIZING
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SERVICE PROVIDER
CATERING
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SERVICE PROVIDER
BUSINESS CONTINUITY SECURITY
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PROCESS MANAGER
CLEANING MAINTENANCE
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PROCESS MANAGER
SAFETY SECURITY
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FACILITY MANAGER as NEGOTIATOR

• Dealing with (external) clients and suppliers
• ? Negotiating, purchasing, drawing up contracts
  
• ? Making money
• ? Looking for partnerships with suppliers

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FACILITY MANAGER as NEGOTIATOR
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CONCLUSION

• Facility Management contributes to
• Effective organisations
• Competitive advantage
• Added value
• Customer and employee satisfaction
• Reduction of costs
• Better quality of products and services
• ? A challenging profession!

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INTERNATIONAL FACILITY MANAGEMENT

• Year I
• 4 blocks of approximately 10 weeks (every year)
• Focussing on What is FM, Processes, Workplace
  design and CateringCleaning services
• Year 2
• Aiming for a higher level
• Focusing on Developing new services, Sustainable
  buildings, TenderProcurement and Quality
  Management

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INTERNATIONAL FACILITY MANAGEMENT

• Year 3
• 1 semester Study abroad (not in home country)
• 1 semester Internship (not in home country)
• Year 4
• 1 semester A stronger emphasis on Management
  skills
• Thesis (not in home country)

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INTERNATIONAL FACILITY MANAGEMENT
And at the end.

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WHY GRONINGEN?

• THE student city of Holland
• Best Inner City (Reward 2005)
• Safest city in Holland (Reward 2004)
• Best bike city (Reward 2002)
• Lots of pubs, restaurants and shopping
• Sports cultural activities

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WHY GRONINGEN?

• Groningen is a vibrant student city
• 2 hours drive from Amsterdam
• 180,000 inhabitants
• 49,000 are students!
• 25,000 study at the research University
• 24,000 at our HANZE University

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WHY GRONINGEN?
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WHY GRONINGEN?
GROTE MARKT
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WHY GRONINGEN?
GRONINGER MUSEUM
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WHY GRONINGEN?
HOGE der AA CANAL
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WHY STUDY IN GRONINGEN?

• Bachelor of Business Administration (BBA) in
  International Facility Management, recognised by
  NVAO,IFMAEuroFM, member of BIFM and GEFMA
• Hanze University offers you a high standard FM
  educational competence based programme fully
  taught in English
• 1.5 year studying and practicing abroad

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WHY STUDY IN GRONINGEN?

• Student friendly atmosphere
• More than 40 exchange places in partner schools
  all over the world, e.g. USA, Finland, Austria,
  China, Switzerland, Germany, Australia, Canada,
  Japan, Turkey, Ireland(and more to come)
• ? So plenty of opportunities to find
• a
  job anywhere in the world!

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FACTS AND FIGURES COSTS

• For more detailed information visit ISO
• (International Student Office at
  HanzeU.)
• Tuition fee (depending on country of origin)
• Accommodation
• Rooms (single occupancy) 250 350 per month
  
• Apartments 350 550 per month

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INTERNATIONAL FACILITY MANAGEMENT

• So it is time to turn ambition
• into success!
• But, YOU make things happen!

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INTERNATIONAL FACILITY MANAGEMENT

• We hope to see you here!