Lesson 5 Roles and Responsibilities

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Lesson 5Roles and Responsibilities
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Lesson Objectives

• After completing this lesson you will be able to
• Describe your roles and responsibilities under
  NSPS and how they compare to your roles and
  responsibilities today.
• Explain the reasons for the change to NSPS and
  how it will benefit you and your organization.
• Explain the importance of advocating for
  employees.
• Describe ways to advocate for employees.
• Consider how the change to NSPS will impact the
  way you work.
• List the steps you will take to manage your time.

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Manager/Supervisor and Employee Responsibilities

• Work in small groups.
• Study the managers/supervisors and employees
  responsibilities in your Participant Guide.
• Consider the questions in the column to the
  right.
• Discuss your observations with your group.
• Share your group discussion with the class.

• QUESTION 1
• How do manager/supervisor responsibilities change
  under NSPS?
• QUESTION 2
• How do employee responsibilities change?

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Why Advocate for Employees?

• Why should my manager/supervisor also be my
  advocate?

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Advocating for Employees

• Within NSPS
• Each employee needs someone to ensure his or her
  performance is presented accurately.
• Managers/supervisors are aware of the employees
  successes, challenges, and performance.
• While employees know how they performed,
  managers/supervisors can present an external
  viewpoint.
• Pay pool panel members may not be as familiar
  with every employee in the pay pool and will have
  to rely on the managers/supervisors assessment.

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How to Advocate

• Plan.
• Document performance and communications.
• Create an assessment narrative interim and
  end-of-cycle reviews.
• Possibly present to the Pay Pool Panel to support
  recommendations.

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Effective Advocating Written Skills (1 of 2)

• Less effective
• Using elaborate, but vague terms to describe
  performance
• Example
• Marcus did an outstanding job on objective 1.
  His work was superb and exceeded expectations. He
  went beyond the call of duty. He displayed
  excellent communication skills.

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Effective Advocating Written Skills (2 of 2)

• More effective
• Using objective criteria to describe performance
• Example
• Marcus successfully completed objective 1. His
  work products consistently had a 98 percent
  accuracy rate compared with organizational
  practices. He developed 15 IDPs with little to no
  support from the senior HR specialist. His
  effective communication skills were most helpful
  in accomplishing this objective. He consistently
  translated issues outlined in the IDPs in a way
  that was comprehended easily. He also relates and
  communicates well to his superiors, peers, and
  subordinates.

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Being an Effective Advocate Verbal Skills

• More effective
• Using assertive communication skills
• Listening to understand
• Giving clear and organized responses
• Being confident about your responses

• Less effective
• Using aggressive or passive communication skills
• Listening to win an argument or ignoring others
• Giving rambling responses
• Being uncertain about your responses

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Why This Change?

• Flexibility
• To respond to mission changes
• To realign, reorganize, and reshape the workforce
• To assign work
• To set pay

• Results
• To attract and retain top talent
• To promote high performance

Accountability Employee Supervisor Leadership
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What Does this Change to NSPS Mean for Me?

• How will you change the way you work?
• What tasks will you delegate?
• What skills will you develop?
• How will you negotiate the additional time needed
  with your manager/supervisor?

Expectations
Skills
Tasks
Time
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Lesson Review

• New roles and responsibilities under NSPS
  facilitate greater flexibility, increased
  accountability, and superior results.
• Supervisors must advocate for their employees
  accomplishments.
• Many managers/supervisors will need to change the
  way they work to ensure success under NSPS.
• For employees a key to success under NSPS is
  participation in the performance management
  process.
• For managers/supervisors a key to success under
  NSPS is being an effective leader and advocate.

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Questions