Credit Card Machine Operation

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Credit Card Machine Operation
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Credit Card Machine
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Credit Card Machine- Batch Mode

• We record credit sales with the machine in batch
  mode
• After a sale or other event, we exit batch mode
  and upload the transactions
• If the machine is in batch mode it displays
  Batch Auth Mode
• If the machine is not batch mode, it displays
  Bank of America
• To enter batch mode
• Press the Function key
• Key in 11
• Press the Enter key
• Press the Yes (Enter) key in response to the
  Enter BAM? query
• The machine will display Batch Auth Mode
• To exit batch mode
• Press the Function key
• Key in 11
• Press the Enter key
• Press the Yes (Enter) key in response to the
  Exit BAM? query
• The machine will display Bank of America

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Credit Card Transactions

• At beginning of day, plug in machine
• It should read Batch Auth Mode
• If not, enter batch mode
• Press the Function key
• Key in 11
• Press the Enter key
• Press the Yes (Enter) key in response to the
  Enter BAM? query
• To record a credit card sale
• Swipe card
• Follow directions on the screen
• Have customer sign receipt
• Give them copy
• File original in the cash register under the
  change tray
• To void a credit card sale
• Press the Void key
• Follow directions on the screen

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Credit Card Transactions- When No Card Is
Available -

• This procedure is to accept credit card payment
  when
• Card does not work
• Card not available to swipe
• Machine must be in Batch Auth Mode
• Type in credit card number and press the Enter
  key
• Type in the expiration date (mmyy) and press the
  Enter key
• For Visa
• Select MOTD (Press the 2 Key)
• Type in the validation number and press the Enter
  key
• Note validation number is the last three digits
  on signature line on back of card
• For Mastercard
• Select AVS (Press the 1 Key)
• As prompted
• Type in the sale amount and press the Enter key
• Press the Enter key for the street address
• Type the zip code and then press the Enter key
• Type 0000 for the invoice number and press the
  Enter key

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Viewing Credit Sales

• Press the Report key
• Follow displayed instructions

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Upload Credit Card Charge

• This procedure uploads batched credit card sales
  to our checking account
• In batch mode, print out summary report to see
  total sales
• Plug phone line into machine
• Exit batch mode
• Press the Function key
• Key in 11
• Press the Enter key
• Respond Yes to the Exit BAM? query
• Respond No to Print Receipts? query
• Wait for the machine to print out list of
  transactions
• Then press Transmit key
• Answer questions
• Machine prints totals and eventually displays
  Bank of America
• Enter batch mode and print summary report total
  should be zero.