The way forward for the social care workforce

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• The way forward for the social care workforce
• Bill Kilgallon
• Chief Executive
• Social Care Institute for Excellence
• 16 November 2005

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Social Care Institute for Excellence

• Establish a knowledge base for social care
• Develop guidance for policy and practice
• Spread that knowledge and guidance
• So that services improve and improvement is
  knowledge based

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SCIEs website

• www.scie.org.uk

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Social Care Online

• www.sciesocialcareonline.org.uk

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Services had moved

• From institutional forms of care to a wider range
  of community based provision
• From administering care to supporting
  independence
• Towards a greater diversity of service providers
• Towards a more organised approach to matching
  needs and priorities to services
• Towards better coordination across health,
  education and housing

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Respect

• They felt that the attitude of staff at the
  local social services was patronising and
  condescending and that they were not treated with
  enough respect.
• For me the perfect social worker would be a
  caring person and understand the needs of the
  service user and follow it through with all the
  provisions or adaptations or whatever it is.

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• With regard to managers, they should have an
  understanding of what its like to do client work
  but be trained as managers as well and have the
  right management skills.
• Instead of bringing management from outside who
  may or may not have experience of service users
  particular needs if they were to promote from the
  bottom level upwards as they progress and get to
  the top they would know a lot more about the
  services and know a lot more about the needs

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• Organisations need to treat staff with respect,
  dignity and realistic operational guidelines.
  Confused and ambiguous legislation creates
  uncertainty and defensive organisations.

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Carers

• 6 million people in the UK are informal carers
• Estimated value 57 billion a year
• 1 in 5 carers provide more than 50 hours a week
  of care
• Peak age group for carers is 50-59
• 49 of carers have given up work to care

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Social care workers must

• Protect the rights and promote the interests of
  service users and carers,
• Promote the independence of service users while
  protecting them from harm,
• Treating each person as an individual,
• Supporting service users rights to control their
  lives, and
• Make informed choices about the services they
  receive.

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