Tennsco Corporation

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Tennsco Corporation

• Group Members
• Emily Blair
• Matthew Falls
• Laura Spencer

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About Tennsco

• Tennsco Corp., headquartered in Dickson,
  Tennessee, began operations in 1962.
• Whether you need a storage cabinet for supplies,
  or a warehouse full of heavy-duty shelving, you
  can count on Tennsco to get you the product you
  need, when you need it. With over 1.4 million
  square feet of manufacturing space in six plants,
  utilizing state-of-the-art manufacturing
  equipment, Tennsco has built a reputation for
  dependability since its inception that few
  competitors can match.

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Company Information

• Sales 10 24.9 Mil
• Employees 500 999
• Activity Manufacturer
• Year Company Founded 1962
• Export Markets South America, Western Europe,
  Africa, Middle East, Asia, Australia, China,
  Europe, Canada, Mexico

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What Tennsco offers

• Tennsco offers a wide variety of filing and
  storage systems, steel office furniture,
  industrial and institutional shelving, lockers
  and shop equipment. Our broad product line, with
  its legendary durability, is designed to meet the
  needs of countless users for years to come.
  Tennsco is your number one choice for storage and
  filing products with our ability to manufacture
  to special requirements.

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Products

• Storage systems
• Steel lockers
• Storage cabinets
• Shelving Systems
• Consumer
• Industrial
• Office
• Library
• institutional

• Office Systems
• Lateral and Vertical
• Storage Cabinets
• Bookcases
• Card and Multimedia
• Fixed Shelf File
• Filling Systems
• Add-A-Stack
• Imperial/Regal Shelving
• LT Open Shelving
• Workbenches
• Workbenches and Shop Equipment
• Technical Workstation

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Headquarters

• Headquarters located at
• 201 Tennsco Drive
• Dickson, TN 37055
• Phone [phone]
• Fax [phone]
• www.tennsco.com

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What We Stand For

• At Tennsco, we make what we sell. We believe the
  best way to build a quality product is to be in
  control of the entire process... from raw
  materials right on through to customer delivery.
  And every step in between. Our extensive use of
  CAD systems for product design and shelving
  systems layouts is our technological commitment
  to product service and excellence. And, our use
  of automation and in-house tool design and
  construction throughout the process assures
  product excellence at a cost less than our
  competitors.

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Customer Service

• Customer service is valued highly at Tennsco,
  which is why customers can place orders by phone,
  fax, e-mail, or websites.
• Customer questions and complaints are handled
  directly through the Customer Service Department.
• When complaints are received, the CSD handles the
  complaint by doing whatever is necessary to make
  the customer happy and satisfied with not only
  our products but with us.
• When the Tennsco name plate goes on, we know
  exactly whats gone into the product it
  identifies quality, value, and an
  uncompromising dedication to customer service.

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Market Strategy

• The market strategy use by Tennsco is to offer
  the highest quality product as well as the best
  customer service available.
• Tennsco is able to obtain customers over lower
  priced manufacturers because of their reputation
  of quality.

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Market Strategy

• An advantage Tennsco has from running the entire
  system themselves, is that they are capable of
  keeping a better watch over the level of quality
  in their products. Another advantage of keeping
  the entire system in house, is that they are able
  to keep their prices low.

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Market Strategy

• Because of Tennscos high level of quality, they
  were presented with the Grainger award in 2001
  for product excellence.

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Customer Base

• Tennsco currently has customers in all fifty
  states.
• In 2002, they supplied the University of Alabama
  with lockers for a new recreation facility.
• Manufactured shelving for the San Jose library
  which opened in 2003.

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Inbound

• Tennsco obtains raw materials from over 1,000
  vendor suppliers.
• The large number of suppliers has led to growth.
• Once the raw materials such as steel, paint, and
  hardware are obtained from the various vendor
  suppliers throughout the nation Tennsco carries
  out the rest of the steps through the supply
  chain.
• The use of computer based technology creates an
  easy system to check and monitor inventory
  levels.

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Inventory Management

• Tennsco Corporation is facilitated with a
  computer software system, aptly named Tennsco,
  integrated with the utmost technology, allowing
  inventory to be balanced efficiently and
  precisely.

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When to Reorder?

• Every time an order is placed, whether through
  the internet, by phone, or by mail Tennscos
  computer software automatically calculates the
  percentage of materials required to fulfill the
  order.
• Ex it calculates the amount of steel needed for
  each unit, as well as the amount of paint. It
  even gives the amount of screws needed.

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When to Reorder? (cont.)

• Once the order is placed, the materials are taken
  out of inventory, which is all registered into
  the computer system.
• After analyzing the inventory, the computer
  system monitors how close it is to the target
  zone.
• Basically the target zone lets them know when to
  reorder.
• Once they receive notice that their inventory has
  reached the target zone, Tennsco places an order
  to receive more supplies, thus allowing Tennsco
  to keep their inventory in line.

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Inventory

• As with other companies, Tennsco keeps a set
  inventory however, the stock level of the
  inventory depends on the products.
• It could range anywhere from 50 pieces to 50
  thousand pieces.

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Where production occurs?

• Production of products is all in-house.
• The production can take place in any one of the
  six plants or a combination of the plants
  operating in Dickson.

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Where they distribute to?

• Tennsco makes their products in-house at any
  number of the plants.
• After the products have been completed, Tennsco
  ships the products to distribution centers or to
  wholesale catalogs.
• Here are a few of the wholesale catalogs their
  products are featured in
• Grainger www.grainger.com
• Global Equipment www.globalequip.com
• McMaster Carr www.mcmastercarr.com

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Retail Facilities

• Tennsco Corporation does not have retail
  facilities carrying their products only.
• Tennsco sells more of its products through
  catalogs than stores however, some products can
  be purchased at retail stores.
• For instance, some Grainger locations carry
  Tennsco products, but since they do not keep
  stock on some of the bigger items, they must
  order the items. This is why they do more sells
  from catalogs.

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Organized Transportation

• Tennsco handles moving their products from plant
  to plant to complete the assembly of these
  products.
• There are several material handlers that receive
  reports daily making them aware of what products
  need to be moved to another plant to complete the
  assembly.

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Example of Transportation

• Say a product is assembled at Plant 3, but it
  needs to be shipped to Plant 2 to be painted.
• The material handler has already received the
  report saying which products will need to be
  moved to another plant, so the material handler
  makes all the arrangements for transporting the
  products to another plant before the product is
  completely assembled, which allows Plant 2 to be
  prepared to paint when the product is actually
  transported to them so there is not time wasted.

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Use of Information Systems

• If supplies get low, (when they reach their
  target zone) they place a call or send a fax for
  stocking orders.

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Third Party Logistics

• Once the products are completed, the material
  handlers transport the products to the end users
  requests, whether it is through UPS or trucking
  companies.
• If it is a small package that meets the
  requirements, the products are shipped via UPS
• However, some products are on a much larger
  scale, like shelves for a entire library in
  Jacksonville. These shelves way approximately 50
  thousand pounds total, thus they will be shipped
  by trucks.
• Roadway www.roadway.com
• Old Dominion www.olddominionfreightline.com
• City Logistics www.citylogistics.com
• Yellow Freight www.myyellow.com

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The Tennsco Corporation Environmental Policy is
to

• Consider the environmental impact of procedures
  throughout all facets of operation.
• Recognize the need for the involvement of all
  employees to continually achieve the goals that
  are set.
• Incorporate best management practices into every
  decision making process to reduce pollution to
  the minimum levels technically and economically
  feasible.
• Continually renew the commitment to excellence
  and leadership protecting the environment by
  using the basic principles of pollution
  prevention, waste minimization, waste elimination
  and recycling.

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Environmental Awards

• May, 2001- Governors Award for Excellence in
  Hazardous Waste Management, Tennessee Department
  of Conservation.
• May, 2001- Pretreatment Excellence Award,
  Kentucky- Tennessee Water Environmental
  Association.
• October, 2000- Environmental Excellence Award,
  Tennessee Association of Business.
• May, 2000- Industrial Pollution Prevention Award,
  Tennessee Department of Environment and
  Conservation.