Homeless Management Information System

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Welcome
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HMIS Overview
Homeless Management Information System
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Why a Homeless Management Information System?

• Federal Mandate
• Best Practice
• Shared Resources
• Secure Client Data

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The HMIS will provide

• Direct benefits to agencies homeless clients.
• Access to standardized, historical data for
  funding reports.
• Shared management resources A group project
  means less investment for individual
  participating agencies.
• Data collection required by HUD.

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Benefits
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Communicate required data in a timely fashion and
in a format which meets the needs of Lane County
HSC, HUD, and participating agencies. Identify
service gaps and barriers. Share aggregate data
with all stakeholders agencies, funders,
government, and planners. Assist in deciding
priorities and future directions throughout Lane
Countys Continuum of Care partnerships.
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HMIS is a Planning Tool

• Coordination of Services
• Standardized, Managed, and Secure Data
• Reporting Across the Continuum of Care
• Trend Analysis
• Gaps Analysis
• Immediate Communications
• Shared Information

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HMIS in Lane County
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Lane County HMIS Committee

• An HMIS Committee will assist in the successful
  implementation and ongoing operation of Lane
  Countys HMIS. The committee will address issues
  of user training, client confidentiality,
  information release and accuracy of data entry.
  All members of the committee are users of the
  system.

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The HSC will
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• Administer the project in conjunction with Oregon
  Housing and Community Services (OHSC)
• Provide training and technical support
• Assist agencies with computers

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The OHSC will

• Administer the project at the statewide level
• Host the database
• Maintain the servers
• Follow disaster recovery procedures

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The Participating Agencies will
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• Attend trainings and have access to phone,
  e-mail, and one-on-one technical support
• Connect to the HMIS through the Internet
• Track clients and services in HMIS through a
  secured network environment
• Create reports based on agency needs

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Agency Readiness Plan

• Each participating agency will receive an
  individualized readiness plan addressing
• Can existing computer equipment access the HMIS
  database?
• Is existing connectivity sufficient?
• What training does the staff need to use a
  database, the Internet, and the computer?
• Is the agencys infrastructure ready to implement
  a new HMIS system?
• How can the agencys current client tracking
  system be incorporated into the new system?

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• Initial Participating Agencies (Stages 1 2)
• Stage 1 Rollout
• ShelterCare- Emergency Shelter/Eugene
  Springfield, Case Mgmt/Transitional
  Services/Metro, Shankle Safe Haven
  Eugene/Springfield Metro, Case Mgmt/Transitional
  Service/Mental-Ill, and Royal Ave. Safe Haven
• Looking Glass New Roads- Case Mgmt/Outreach/Homele
  ss Teens (Safe Sound), Runaway Homeless Youth
  (Safe Sound)
• Stage 2 Rollout
• Central LatinoAmericano- Transitional
  Shelter/Latinos
• Catholic Community Service- Case Management /Teen
  Parent/ DHS Partnership, Housing Scholarships,
  and Case Mgmt/Transitional Services/Metro
• Womenspace- Case Mgmt/Transitional
  Services/Domestic Violence, Domestic Violence
  Intervention

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Participating Agencies Stages 3 4

• Stage 3 Rollout
• Lane Co. Developmental Disabilities-
  Developmental Disabilities Housing Program
• White Bird- Medical, Dental
• St Vincent du Paul- Access Center/Singles/Metro,
  Emergency Shelter/Day Night Center, and Case
  Mgmt/Transitional Services/Metro
• Stage 4 Rollout
• Sponsors- Transitional Shelter/Ex-Offenders
• Community Sharing of Cottage Grove- Case
  Mgmt/Transitional Services/South Lane
• Siuslaw Outreach Services- Case Mgmt/Transitional
  Services/West Lane

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• Timeline

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Preparing for HMIS
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• Q Does HMIS install any software on my computer?

• A No. HMIS is a Web-based application that
  doesn't install anything on your computer. All
  the software is run from a remote server.

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• Q Is my computer hardware sufficient to run HMIS?

• A If your computer is less than 3- 4 years old,
  and you have a high-speed Internet connection,
  you should have no trouble running HMIS on your
  equipment. If you still experience difficulties
  connecting to HMIS, please contact us.

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• Q I need a newer computer to run HMIS. What
  should I do?

• A Contact Lane County HSC with your request, and
  we will get back to you as soon with a decision
  as soon as possible.

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• Q My computer is acting strangely. What should I
  do?

• A Call the manufacturer of your computer
  directly to report the problem.

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• Q Where can I get a user name and password for
  HMIS?

A The Lane County HMIS Administrator can provide
you with a new user name and password, or change
the user name and password that you have now.
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• Q I forgot my user name or password. What should
  I do?
• A The Lane County HMIS Administrator can provide
  that information to you.

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• Q Should I share my user name and password?
• A NO! Don't share your user name and password.
  If you share that information, you are liable for
  any damage done to HMIS while you are logged in
  under your account information. In addition, it
  directly violates the ServicePoint User License
  Agreement and your Agency's HMIS Agency
  Participation Agreement. This could result in
  termination of services to your Agency via HMIS,
  and consequently lose funding for your shelter.

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Handouts
HMIS FAQ Sample MOU Lane County HMIS User Guide
Lisë Stuart Lise.Stuart_at_co.lane.or.us (541)
682-3379 Desk [phone] Reception (541)
682-3760 Fax
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Questions?
Lisë Stuart lise.Stuart_at_co.lane.or.us (541)
682-3379 Desk [phone] Reception (541)
682-3760 Fax