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Recording administration of pilot questionnaires:

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To test questionnaire phrasing, improve its quality by reducing possible ... Indications about interviewers' embarrassment, uncomfortable situations: Tone of ... – PowerPoint PPT presentation

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Title: Recording administration of pilot questionnaires:


1
Recordingadministration of pilot questionnaires
  • An efficient method to improve
  • the quality of data
  • Géraldine Vivier
  • INED (National institute of demographic studies)
    Paris
  • Surveys Department
  • Cardiff, 2006

2
Questionnaire construction and data quality
  • To test questionnaire phrasing, improve its
    quality by reducing possible misunderstandings
    between interviewers (questionnaire) and
    interviewees
  • Different methods
  • Split sample comparisons
  • Cognitive interviews
  • Interviewer debriefings
  • Recordings of pilot questionnaire administrations

3
Recording pilot questionnairesObjectives and
main interest 
  • Capturing what is said about or around the
    questionnaire
  • And how it is said.
  • It enables us to catch elements concerning
  • Interviewees understanding of questionnaire
  • Meaning of interviewees responses
  • Line of thought, mental processes and means
    required to answer
  • That is elements about
  • the cognitive process of responding

4
What is picked up through recording? Examples
from a French life event history surveyconducted
among people aged 50 to 70
  • Ambiguities misunderstandings intentionally
    expressed or not by interviewees
  • 1. Questions or Precisions asked by
    interviewees
  • - Are currently you in a relationship?
  • - Do you mean do I live with someone or do I have
    a partner?
  • 2. Explanations given unintentionally
  • - What years were your parents born in? Father
    Mother
  • - My mother was born well, my adoptive mother,
    well so to speak because they didnt adopt me
    formally but since my biological parents died
    during the war, I was taken in by the neighbours
    they took care of me and became my parents. So my
    adoptive mother, she was born in

5
What is picked up through recording?
  • ?? Recording shows potentially invisible
    ambiguities between a large scope of links which
    can compose parenthood biological,
    institutional, factual and elective links...
  • ?? Rephrasing the question to specify more
    exactly what is expected
  • ? 21 of interviewees quoted a person as a
    parental figure alternative or in addition to
    their biological (or adoptive) parents.

6
What is picked up through recording?
  • Responding processes and bias linked to interview
    situation,
  • Norms and interviewer-interviewee relationship
  • - How many brothers and sisters do you have?
    Brothers Sisters
  • - Well for you, I would say 7, 5 brothers and 2
    sisters.
  • Simplification, conformism, desirability effects

7
What is picked up through recording?
  • Interviewees reactions,
  • Interviewees words and phrasings
  • Did you cohabitate beforehand getting married?
  • Oh no! no! Not at all! My goodness no! Youre
    young but you know, in those days for our
    generations, cohabitation wasnt the done thing!!
  • But later, she explains that she set up house
    with her second partner a few months before
    getting married to him
  • ? Questions rephrasing using interviewees
    words.
  • ? Finally 23 of all married unions (regardless
    of ranks) were preceded by cohabitation 56 of
    2nd marriage 19 of 1st ones!

8
What is picked up through recording?
  • Other elements about interviewer-interviewee
    relationship, interviewers work and practices
  • - Indications about interviewers embarrassment,
    uncomfortable situations Tone of voice or
    questioning rhythm changes
  • Interviewers bias errors in questioning,
    rephrasing
  •   ? To (again) improve the questionnaire
  • ? To prepare interviewer debriefing
  • ? To improve interviewer training

9
In fact, recordings enable
  • to identify difficulties, including
    interviewers in order to
  • Precise, clarify or adapt concepts, categories,
  • Take into account unexpected dimensions
  • Improve phrasing, vocabulary
  • Reduce misunderstandings
  • Improve the situation of interview,
    interviewer-interviewee interactions
  • Prepare and perform better interviewer trainings

10
Advantages Limits of the method Discussion (1)
  • Can be undertaken for each session of
    questionnaire testing
  • No transcription needed listening with
    note-taking is sufficient
  • ? A time and money saving method
  • No specific skills required from interviewers
  • No specific questions about the questionnaire
    content or interviewees thinking and
    understanding
  • Observation of the questionnaire administration
    without any intervention
  • ? An efficient and simple method

11
Advantages Limits of the method Discussion (2)
  • A non systematic process Identification of
    difficulties partly depends on what is
    spontaneously expressed by interviewees
    (including silences, laughs) What is thought is
    not necessarily said aloud
  • Difficulties, reactions and behaviours of
    interviewers are also picked up.
  • ? A complementary method in addition to
    interviewer debriefings, and other methods used
    to construct and test questionnaires

12
  • THANK YOU!
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