Model 50, Release 1

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Overview of new Nortel NetworksSmall Site
Solution(Nortel Networks Confidential)
Introducing BCM 50
Author Tom Price
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What is it?

• A new hardware and software platform evolution
  for Business Communications Manager class of
  products.
• A new platform that delivers the value of BCM
  (TDM and IP converged voice applications) down
  to small sites
• 3 to 30 users,
• either in stand-alone or
• networked configurations
• Value based on overall system cost, including
• operations costs in installation and
• support costs and
• overhead costs and
• overall effectiveness.

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The Evolution of BCM

• We have taken all of the value of BCM!
• All of the hundreds of Telephony features that
  have evolved from Norstar
• All of the Voice Processing features such as
  Voice Mail, Unified messaging, Auto Attendant and
  Customer Controlled Routing
• Call Center and CTI
• IP Telephony Stations and Trunks
• And Centralized Management

BCM 400
And delivered on a platform for the very small
site!
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How does It fit in the Nortel Networks Portfolio
of Solutions?
It fills an existing void for the very small site
3 to 8 Users 8 to 20 Users 20 to 100 Users 100 Users
Branch Office Solutions
Converged Solutions
Digital Solutions
SRG
SBO
Succession 1000
BCM 200
BCM 400
3x8
MICS
CICS
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BCM 50 Complements the BCM portfolio

• Call Center
• BCM50 supports Basic Call Center with up to 10
  agents and 2 skill sets.
• BCM200/400 adds Professional Call Center for more
  complex configurations
• IVR
• BCM50 Auto Attendant and Customer Controlled
  Routing can route calls to a Centralized IVR
• BCM200/400 provides on site IVR
• Router
• BCM50 has models with Ethernet Router with VPN,
  and DSL Router built in.
• BCM200/400 can support integrated Frame Relay and
  ISDN data
• Mobility
• BCM50 supports T7406 work space mobility up to 2
  base stations and 6 handsets
• BCM200/400 supports IP or Digital mobility
  solutions

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Flexibility Functionality

• Start from a compact, VoIP capable main base
  chassis with support for analog trunks, analog
  stations and digital stations

• Add to this configuration using the BCM50
  Expansion Chassis

• A full suite of MBM modules is supported

• Also available with a choice of 2 integrated
  router cards

• Compact Base Unit
• max 4 analog trunks
• max 4 analog stations
• max 12 digital stations
• max 32 IP stations
• max 24 IP trunks
• 2 RJ-45 LAN ports

• Expansion chassis
• Digital stations
• Digital trunking
• Analog trunking
• Analog stations

• ADSL to ethernet router - or
• Ethernet to ethernet router

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Flexible Configurations

• Ports on the main chassis are enabled through the
  application of soft keys Analog trunk
  interfaces, Analog station interfaces, Digital
  station interfaces, IP sets, IP trunks, Expansion
  interfaces.
• Capacity expansion is enabled by purchasing more
  keys for the base unit or through the addition of
  MBMs.
• This supports the creation of capacity based
  commercial bundles with a great deal of
  flexibility
• Customers of the BCM50 will be able to choose and
  pay for the capacity they require.
• Optimize the pricing down to the smallest line
  configurations

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Traditional Voice VoIP

• Complete telephony feature set from BCM 3.6
• All legacy digital telephone sets!
• Investment protection for existing Norstar and
  BCM customers
• 2 x 10/100 Ethernet LAN ports
• Up to 32 IP telephones
• i2004, i2002 and the new i2001
• i2050 soft client
• DCHP server included for management of IP sets
• Up to 24 IP trunks
• H.323 V4
• Internal H.323 routing table or external
  gatekeeper
• G711 A law, G729,A,B
• T.38 fax
• G.168 echo cancellation

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Flexible Installation Options
The main unit and the expansion chassis share the
same plastic packaging
Units can be stacked (with positive alignment
features) for desktop or shelf mount
configurations
The compact size allows for side by side
configuration to fit into a standard 19 inch rack
mount . Tab details ensure that the two units
are exactly aligned
Wall mountable using the optional wall mount
bracket which features an integrated cable
management bay for tidy cable dressing
Side by side and stack can be used in combination
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Front Panel Layout
Expansion
19V DC Power
LAN1
LAN2
Admin Button
Music In
USB
Analog Trunks, Digital Stations, Analog Stations
Music-on-hold in, Page out Aux Relay

• USB
• Supports external memory devices
• Can be used for backup and restore, key code
  files, start up files, etc for management
  simplification

• Admin Button
• Paper clip accessible switch
• If pressed at a specified time during startup,
  will restore the unit to factory default
  configuration

• Expansion Ports
• Connection of MBMs via BCM50 expansion chassis
• Also provides 10/100 connection for crafts person
  direct access for OAM isolated from LAN for
  security while on customer premise

• LAN Ports
• 10/100 base T autosensing / autopolarity

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Expansion Chassis
Digital Trunk MBM
19V DC Power
Expansion Port to Main Unit
OAM Port
MBM Ejector

• Plastic enclosure identically matches the main
  unit
• RJ45 connector for expansion to main unit
• FS256 Ethernet OAM
• No special cable requirements will work with
  a regular Cat 5 patch cable
• RJ45 (break out) for OAM Ethernet
• Allows craftsperson access directly to the BCM50
  even when both expansion ports are in use

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Optional Integrated Router

• Small business class
• 4 port router
• Ethernet to Ethernet or
• ADSL to Ethernet
• Based on Contivity 221 / 251 Product

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Built on Nortel Corporate Linux

• BCM50 will be the first LPS product built on
  Linux
• Advantages include
• Improved security environment
• Direct developer access to the OS layer for fast
  issue resolution
• Allows ownership of the strategic direction and
  ensuring an effective, long term support strategy
• Tap into a huge community for OS support and
  functions designed for the Linux OS
• Nortel Corporate Linux is a Nortel initiative
  first applied to our major call servers.
• Developed for the high reliability, secure
  carrier market
• In 2 years of exposure on the compact call
  server, there have been 0 linux kernel issues
• Fully supported in Nortel

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A New Management Structure

• Why change the management structure?
• Simplification!
• Ease of installation
• New client application for management
• Framework is not specific to BCM50
• Data cartridge gives the framework the
  personality to manage the BCM50
• Future product direction could use this framework
• Standards based
• Transport using CIM-XML over HTTP(S) to access
  data model
• Used by client GUI and available to 3rd party
  management applications
• Task Oriented
• Simpler Less clicking and more programming
• Supports traditional Norstar set based management
• Supports remote dial up management through a
  flexible internal soft modem connection to a
  remote client application
• Multi-element management using NCM

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Single Element Management

• Set Based
• Existing Norstar management
• Coverage only for core telephony and core
  applications
• Allows those who are trained and efficient in
  using the Norstar methods to continue to use them

• Client Based
• Very fast intuitive presentation
• Standards based implementation (CIM-XML)
• Task oriented versus functionally grouped
• Lower the training hurdle
• Future proof architecture
• Complete FCAPS coverage

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Multi Element Management
IP

• Network Operations Center NOC
• Network Configuration Manager - NCM
• Multi-element server and database
• Same client framework for the management stations
  located anywhere on the network

PSTN

• Workstations
• Can be anywhere on the IP network or remote using
  modem off the PSTN network
• At any station, the framework can run a single
  element management session to a specific system
  or run multi-element back through the server

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Element Manager Example