Travel Management System

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Travel Management System
Keith Lawson
Essex County Council
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OPTIMUM 2 Project

• Joint EU funded project
• Development of mobility management tools
• Nine partners from UK and Netherlands
• Ten pilot projects, each contributing to the
  overall theme
• Aimed at Hospitals and Business Areas

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Essex County Council Project

• Development of a web based..
• Travel Management System (GetThere)
• Aimed at travel to and from hospital areas
• To be piloted at Colchester General Hospital,
  Essex

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Healthcare Locations
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Problems?

• Centralisation of acute services onto one site
• Located away from town centres
• Congestion
• Local environmental impact
• Variations in the provision of travel information

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Leading to.

• Residents in some areas left with long journeys
  to hospitals
• Some areas lack regular and direct public
  transport services
• Large proportion of elderly residents without
  access to private transport
• Lack of parking facilities at hospital sites
• Around 10 of hospital outpatient appointments
  are currently missed speculated many down to
  transport related problems

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Access to Healthcare
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What are we doing
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Stakeholders

• Essex County Council
• Residents of Essex
• Colchester General Hospital Pilot Scheme
• Essex Strategic Health Authority
• Acute Hospital Trusts
• Primary Care Trusts

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Solution..

• All available travel information brought together
  into single cohesive package

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Implementation Considerations

• Users of the System
• Hospital Patients
• Hospital and Doctor Surgery Staff
• Visitors to Hospitals
• Different Reasons for Travel
• Visiting or Working at the hospital
• Shift patterns
• Short and Long Term Journey Planning
• Different Information Needs
• Comprehensive travel Information
• Hospital Site Information
• Choose Book

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GetThere System
Hospital Car Parking
Choose Book
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Accessing GetThere

• Internet, via home, friends, relatives, surgery
  etc
• Work place intranet
• Mobile phone / personal organiser
• Kiosks placed at bus/rail stations, public
  libraries, hospital reception areas and GP
  Surgeries

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Benefits of GetThere

• All available travel information brought together
  into single cohesive package
• Improved awareness of travel schemes and
  initiatives
• Potential for staff travel to be monitored and
  managed by Travel Plan Co-ordinators
• Linkage to outpatient choose book
• Enables patients, visitors staff to make best
  use of all travel options available to them

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Progress to Date

• User requirements consultation completed
• Functional specifications for GetThere completed
• Data collection has started
• Before After study begins May 2005
• First phase prototype now being tested

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Future Development

• All Hospital trusts in Essex contacted and
  interested
• Bid put into forthcoming LTP to roll out system
  throughout Essex
• Opportunity to link into choose and book at
  national level
• Number of watching partners throughout UK
  Netherlands
• System adaptable for business areas

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GetThere

• 1st Phase Going Live
• January 2006