What Can POS Do for you

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Title:

What Can POS Do for you

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Inventory shopping list triggered by inventory level falling below pre-defined threshold ... Employee price discount. Volume discount pricing. Good customer pricing ... – PowerPoint PPT presentation

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Title: What Can POS Do for you


1
What Can POS Do for you?
  • Workforce Training
  • by W. Mike Tyler

2
POS Types of POS
  • General Retail
  • Auto Sound
  • Auto Repair
  • Book Stores
  • Childcare
  • Cinema
  • Construction
  • Fast Food
  • Food Stores
  • Gift Shops
  • Hotel/Motel
  • Liquor Store
  • Lounge/Bar
  • Music Store
  • Pet Store
  • Pharmacy
  • Pizzeria
  • Restaurant
  • Salon/Beauty
  • Video Store

3
POS Features
Basic Functionality
AdvancedIndustry-SpecificFunctionality
4
POS Basic Functionality
  • Employee Check-in / Check-out
  • Inventory Control
  • Barcode label design/printing
  • Pricing levels
  • Sales tax calculations
  • Ordering and receiving
  • Invoicing
  • Suspend/resume transaction
  • Networking / Security
  • Basic Cash Register functionality

5
POS Check-in / Check-out
  • Basic security
  • Sales tracking by employee
  • Monitor/control employee theft
  • Integrates with payroll (some POS)
  • Tips / Gratuities

6
POS Inventory Control
  • Maintains sales, costs of goods and inventory
    ledgers
  • Inventory depletion based on sales
  • Inventory usage forecast capability
  • Inventory depletion details report
  • Create, review, edit purchase orders
  • Track historical inventory purchase
  • Create barcode labels from inventory
  • Inventory shopping list triggered by inventory
    level falling below pre-defined threshold

7
POS Label Design and Printing
  • Print labels based on inventory
  • Supports label printers and PC printers
  • Use stock label paper (Avery)

Item 280 Widget 12.95
shameless plug www.barsnstripes.com
8
POS Price Levels
  • Normal List price
  • Multiple sales prices
  • Employee price discount
  • Volume discount pricing
  • Good customer pricing
  • Price options presented based upon current cashier

9
POS Sales Tax Calculations
  • Taxable / Non-taxable items
  • Tax tables (some automatically updated)
  • Hotel / Motel State/Federal Room taxes
  • Resort tax?

10
POS Ordering and Receiving
  • Create purchase orders / track status
  • Receive products to inventory
  • Reduce over/under stocking
  • Consider Electronic Data Exchange (EDI)

11
POS Invoicing
  • Invoice aging allows the option of charging
    interest or "late charge" on over due invoices
  • The credit limit function specifies the maximum
    purchasing limit for an account
  • Contract pricing for different customers
  • Invoice printing and billing cycles
  • Creating quotations without affecting inventory,
    customer account, or cash.

12
POS Suspend/Resume Transactions
  • The ability to manage multiple customers
  • Check on stock
  • Waiting for item
  • Left purse in car

13
POS Networking
  • For larger stores with multiple registers
  • For multiple stores
  • Connect to accounting computer in back office

14
POS Industry-Specific Functionality
  • A POS solution for any business
  • Restaurant / Pizzeria / Fast food
  • Liquor store
  • Pet Store
  • Artisan Business
  • Bar / Lounge
  • General Retail
  • Movie Theatre

15
POS Seating
  • Design seating layout
  • Assign wait staff to tables
  • Monitor how long a party has
  • Occupied a table
  • Ordered
  • Been served
  • Monitor employee efficiency
  • Gratuities

16
POS Kitchen Displays
  • Tells kitchen staff what to prepare
  • Multiple language support
  • Combination of hardware / networking / software

17
POS Telephone Orders / Takeout
Hi Mr. Smith. Do you want the usual toppings on
that pizza
  • Interface with Caller ID
  • GPS for delivery status
  • GIS maps for drivers
  • Good customer prompts

18
POS Pizza Building
19
POS Menu Building
Ingredients database StarChef
20
POS Menu Builder
Menu Item StarChef
21
POS Gift Certificates
  • Issue, track, and redeem gift certificates
  • Ensure that the redeeming gift certificate is
    valid.
  • Centralized gift certificate processing via
    Internet

22
POS Gift Cards
  • Swiping it through the card swipe activates the
    card.
  • The cashier enters the amount to add to the card
  • Consumers can use the card like cash.
  • The cashier swipes the card through the terminal
    and enters the sale amount.
  • Card balance is adjusted on server.

23
POS Customer Loyalty Program
  • Repeat customer
  • Tracking
  • Pricing
  • Terms
  • Advertising
  • Personalize transactions
  • Greeting
  • Name on receipt
  • Christmas Card List

24
POS House Accounts
  • Run up a tab for each of your regular customers,
  • keeping track of what theyve purchased
  • and when they purchased it.
  • A House Account is considered a payment method

25
POS Bad Check File
  • prevent recurring bad checks
  • Verify bad check by
  • account number
  • driver license number
  • telephone number.
  • possibility of collection at the next sale.

26
POS Security Camera Integration
27
POS Warranty Tracking
  • Since your POS system knows when an item was
    purchased and who purchased it, it can also store
    warranty information.

28
POS Serialized Inventory
  • Capture serial number data at time of sale.
  • Track warranty, returns, repair operations, etc.
  • Flag when warranty has expired
  • Great opportunity to sell warranty options

29
Kit Inventory Items
  • 3 for 10.00
  • Buy Item A get Item B for half price.
  • Combo deal Item A, B and C for less than their
    sum
  • Prices set in back office, price levels generated
    automatically at POS
  • POS Smart enough to recognize Combo

30
POS Layaways
  • Payment history, balance and payment date
  • Flagged as held inventory
  • Special orders can be created for out-of-stock
    merchandise or special orders
  • Overdue layaways and special orders are tracked
    and reported

31
POS Currency Converter
  • Canadian to US
  • Different price levels to offset currency
    fluctuations

32
POS Credit Card Authorization
  • CPOS replaces familiar terminal with swipe,
    computer, and software.


33
POS Credit Card Authorization
  • Many POS software products use 3rd party software
    to do CC Authorization
  • Communication
  • Modem
  • Internet
  • DSL
  • 3rd Party Software
  • PC Charge
  • PC Authorize
  • XCharge
  • Web Authorize
  • IntelliCharge
  • IC Verify

34
POS eCommerce Integration
  • If you operate a web store in addition to your
    brick and mortar store, you probably want to use
    the same Merchant account for both.
  • CC Authorize software
  • Online payment gateway
  • Merchant account

35
POS eCommerce
  • Acquiring Bank
  • Acquiring Bank provides Internet Merchant
    Accounts
  • Credit Card Association
  • A financial institution that provides credit card
    services
  • Customer Issuing Bank
  • A financial institution, such as a bank, that
    provides your customer with a payment instrument
  • Internet Merchant Account
  • A special account with an Acquiring Bank that
    allows the merchant to accept credit cards over
    the Internet
  • Payment Gateway
  • A service that provides connectivity among
    merchants, customers and financial networks to
    process authorizations and payments
  • Processor
  • A large data center that processes credit card
    transactions and settles funds to merchants.

36
POS eCommerce
37
POS Electronic Data Exchange (EDI)
  • Electronic Data Interchange (EDI) - a set of
    standards used by many companies to automate
    transactions between those companies. Electronic
    Purchase Orders, Invoices, etc. are generally
    formatted according to EDI specification and
    wrapped in an "EDI electronic envelope" when
    exchanged. This allows suppliers and retailers to
    write a single common interface rather than have
    a custom interface with every customer or
    supplier they do business with.

38
POS Electronic Data Exchange (EDI)
  • Back-office software
  • Integration with POS
  • 3rd Party service companies (www.altova.com)
  • XML / Schemas

39
POS Reports
  • POS allows comprehensive business reports
  • Not just Z-out
  • Snapshots
  • Transactions reports
  • Account reports
  • Inventory reports
  • Purchasing reports
  • Employee reports
  • Sales reports

40
POS Reports Transactions / Sales
  • Back Order Report
  • Sales Commissions Report
  • Drawer Reconciliation
  • Exceptions Report
  • Itemized Listing
  • Register Recap
  • Sales Tax Report
  • Transaction Summary Report
  • Sales Analysis Report
  • Sales History Report

41
POS Reports Account
  • Customer Listing
  • POS-index listing
  • Customer Detail Report
  • POS Index-detail
  • Account Aging
  • A/R Statements
  • Mailing Labels
  • Vendor Detail Report
  • Vendor Listing
  • Accounts Payable Reports

42
POS Reports Inventory
  • Price Listing
  • Stock Levels Report
  • Alert Report
  • Bonus and Commissions Report
  • Cross Reference Listing
  • Detail Report
  • Inventory Evaluation Report
  • Inventory History Report
  • Inventory Status Report
  • On Order Report
  • Reconciliation Report
  • Pricing Labels

43
POS Reports Purchasing
  • Detail Reports
  • Purchase Orders
  • Outstanding Orders

44
POS Reports Employee
  • Commission Report
  • Attendance
  • Register Reports
  • Sales by employee

45
POS Summary
  • A vertical POS software product is often written
    by retailers for retailers who are in a specific
    industry.
  • Not all POS have these all of these functions
  • Not all POS functions are listed here
  • Not all POS do the functions they do have well.
  • Some POS are easier to use than others
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