Diagnostic Implementation

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Diagnostic Implementation

• Prepared by Dail Fields for ORCD 650

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PHASES IN IMPLEMENTING DIAGNOSIS

• SCOUTING
• CONTRACTING
• PLANNING
• DATA COLLECTION
• ANALYSIS AND INTERPRETATION
• ITERATE?

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PROBLEMS

• PROJECTS STALLED
• CUSTOMERS UNHAPPY
• EMPLOYEE TURNOVER/ ABSENTEEISM/DISSATISFACTION
• INTERNAL CONFLICT
• NEW SOCIAL COMPOSITION
• ENVIRONMENTAL CHANGES

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TRADITIONAL OD ASSUMPTIONS

• REDUCED POWER DIFFERENCES
• OPEN COMMUNICATION
• COOPERATION/SOLIDARITY
• EMPLOYEE PARTICIPATION
• DEVELOPMENT OF EMPLOYEE POTENTIAL

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REALITIES

• TECHNOLOGY, CULTURE, ENVIRONMENT
• POWER AND POLITICS
• PLANNED CHANGES AND METHODS
• ORGANIZATIONAL LIFE STAGE
• DRIVERS OF CHANGE

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DIAGNOSING THE ENVIRONMENT

• WHAT IS THE TASK ENVIRONMENT?
• COMPETITIVE POSITION?
• OPPORTUNITIES VS. RISKS?
• IMPACT ON INTERNAL SYSTEMS?