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Getting and Keeping a Job


The 'Cheerleader,' can be a good thing in corporate America. ... Cheerleaders urge their teammates on. When the going gets tough, cheerleaders get others going. ... – PowerPoint PPT presentation

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Title: Getting and Keeping a Job

Getting and Keeping a Job
Résumé Writing
Career Networking
Pre-Employment Testing
How to Act In the Interview On the Job
No action selected.
  • Please click on the Back Button below to go
    back to the first slide and click on one of the
    button links to find out more about Getting and
    Keeping a Job.

Roles to Success Role 1
Role 2
Role 3
Role 4
Role 5
Role 6
Role 7
Role 8
Role 9
Role 10
Role 11
Role 12
Go You!
  • The "Cheerleader," can be a good thing in
    corporate America.
  • This kind of rigor is going to be needed in a
    global economy.
  • Cheerleaders urge their teammates on. When the
    going gets tough, cheerleaders get others going.

Office EtiquetteHigh Heels To The TopKathleen
  • There are 63 million working women in America,
    but fewer than 2 of the nation's largest
    companies have female chief executives.
  • Though women make up 50 of the workforce, women
    with families still perform 90 of the household
    chores and child-care duties.
  • Among corporate women over 40, more than 40 have
    never married or had children. What's wrong
    with this picture?

  • The "Diva" proclaims, as Madonna does, "I always
    thought I should be treated like a star."
  • The majority of people, women especially, miss
    the point when it comes to negotiating salaries.
  • In one study at Carnegie Mellon, graduates with
    master's degrees were polled about their first
    jobs. They found that-Men were 8 times more
    likely than women to have negotiated their
    salaries. -By not negotiating her 1st salary, a
    woman stands to lose more than 500,000 by age
    60. Negotiate!
  • Women who consistently negotiate make 1 million
    more than their more timid counterparts over a
    career lifetime.

Be a Diva
Glass Ceilings
  • More than 50 of female Stanford M.B.A. graduates
    leave corporate America within five years of
    earning their degrees.
  • Not everyone's cut out for corporate America,
    with its glass ceilings and old boys' networks.
  • When you hit a glass ceiling, move to another

Women in Business
  • Today, women-owned businesses are increasing at a
    rate of 17 per year (1997-2004).
  • They generate 2.5 trillion in sales, employ 19.1
    million workers and spend an estimated 103
    billion per year.

Getting the JobCan you pass the test?
  • In an effort to improve the chances of making a
    good match, many employers require prospective
    hires to take a battery of tests to assess
    job-related skills and suitability for the task.

Test Tips
  • The questions on the assessments are
  • It's always best to answer the way you honestly
    feel, because there are methods to check that
    you're giving direct answers.
  • Relax, the tests won't peer into the darkest
    corners of your soul, and there's no way to
    prepare for the them other than to get a good
    night's sleep.

Sample Questions
  • Remember each questions answer depends on what
    kind of job you are trying to get (ex. sales vs.
  • Are you ready? Here goes

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Test Time
  • Typically, the pre-employment tests can be
    completed in less than an hour, but some require
    90 minutes or more.
  • Most are Internet-based, but a few still use
    paper and pencil.

More Test Tips
  • The assessments aren't like the military's
    aptitude tests, which are designed to quickly
    sort out large numbers of people for an
    appropriate assignment.
  • A skill test to assess attention to detail or
    ability to check for errors may be given to
    clerical candidates, but most tests given to
    high-level candidates are designed to assess
    personality traits, not job-related knowledge.

What Employers Want
  • A candidate taking a test is presumed to have the
    smarts to handle the job, but the employer often
    uses the tests in an effort to find the right
  • Employers looking for a top executive need to
    know the candidate's leadership ability,
    confidence level and interpersonal skills.
  • For example, a sales representative must be good
    at meeting people and building relationships.

? Dont worry, Be Happy ?
  • Don't be spooked by the tests.
  • Ancient Greeks said there were 4 basic
    personality types -sanguine (cheerful and
    optimistic), -choleric (hot tempered and
    aggressive), -phlegmatic (lazy and dull) and
    -melancholy (sad and pessimistic). There's
    little reason to think that today's shrinks and
    test writers have nailed the core of personality
    any more accurately than the ancient Greeks.
  • In any case, the tests required by a prospective
    employer are unlikely to make or break your job

Hitting a Job Interview Homerun
  • Blowing a job interview is as easy as showing up
    late for the appointment, dressing
    inappropriately or telling a stupid joke.
  • You are being sized up in every way from the
    minute you step into the office, so be
    quick-witted and don't let your guard down.
  • Many people don't realize that when the
    interviewer says, 'I just want you to meet my
    boss,' it is, in fact, an interview.

What Employers Want
  • "Employers want integrity, because after the
    latest corporate scandals, companies have a
    vested interest in the company they keep."
  • Employers value expertise, but place a premium on
    job candidates who are energetic, ambitious,
    hard-working, respectful, positive, efficient and
    trustworthy. In short, competence in your field
    isn't enough to get the job.

  • Do your homework. Read as much as you can about
    the company before the interview. Start with
    the company's Web site. Read your prospective
    employer's mission statement and about its
    products or services. If it's a public company,
    take the time to read deep into the annual and
    quarterly reports.
  • Basic research will show the interviewers that
    you're serious about working for the company, and
    it will also answer a basic question for you Do
    you want to build a career with these guys?

? ? Ask Questions ? ?
  • The kinds of questions you ask show how well
    prepared you are for the interview.
  • Asking questions about their product range--or
    specific services you couldn't find out simply by
    reading the cover letter you received from the
    company or from the employment admeans you did
    some independent research about the company on
    the Internet or at the library.
  • This shows the prospective employer that
    you're serious about the job!

When Asking Questions
  • Your questions should show an understanding of
    the company and its mission and underscore your
    interest in the job.
  • Keep questions short and to the point.
  • Don't take over the interview by turning a few
    pointed questions into an inquisition. A good
    interview is a 50-50 exchange of information
    The employer is evaluating you, and you're
    sizing up the company, but that doesn't mean an
    even split of the questions.

Tougher Questions
  • Stock questions such as "Describe your strengths
    and weaknesses have been replaced with tougher
    questions intended to reveal more about your
    character and how you think.
  • Prepare for questions such as "Describe your
    most challenging work environment and how you
    dealt with it," or "Describe a project that
    failed" or "What's your biggest regret?"

Its all about Your Answers
  • Interviewers want to gain insight into how you
    think and react to unexpected and perhaps
    uncomfortable situations.
  • A good job interviewer will deliberately try to
    break your stride by tossing out an odd question
    to see how you handle the unexpected.
  • You're judged on both words and demeanor.
  • Never let your guard down, because everything you
    say and do counts.

What to Ask
  • A job interview is like a first date in that
    both sides seek to answer the same question Can
    this develop into something good?

Some Ideas of What to Ask
Work Flow
  • It's a given that there's too much work and not
    enough people to turn the wheels. How does your
    prospective boss assign work, reward performance
    and grant time off?

Management Style
  • Ask your prospective boss to describe his
    management style.
  • If the answer is nothing but buzzwords and
    blather, you can bet what he calls management is
    chaotic and invites inefficiency and inequality.

Values Goals
  • Ask about values and goals to determine if your
    prospective boss is a rising star or someone
    sinking deeper into frustration and bitterness.
  • A boss on the downswing will drag you down, make
    your life miserable and may limit your

Toss a few Curves
  • Ask a few open-ended questions such as "What
    makes a good employee?" or "What did you learn
    from your biggest mistake?"
  • If your prospective boss offers a by-the-numbers
    response, bet on a rote, top-down manager--and
    keep your job search alive.
  • Never discuss money in the initial interview.

  • Ask your prospective boss about employee
  • Why did people leave?
  • Was their departure voluntary or forced?
  • Where did they take new jobs?
  • If turnover is high, what does it says about the
    company, not to mention the boss?

Speak to Others
  • Ask to speak to other employees in the office,
    especially those at your job level.
  • Keep it informal and watch how they respond as
    much as you listen to what they say.
  • This will give you an insight into office morale.

Follow-Up Questions
  • If the initial response to a query is glib,
    follow up with a pointed question.
  • If you need more information, or if something
    isn't clear, ask for clarification.
  • Nail things down to avoid unpleasant surprises
    about your duties in the future.

Back to What to Ask
Why All the Questions?
  • The questions may seem irrelevant to your job
    skills, but hiring a new employee is expensive
    and time consuming.
  • The cost of employee turnover has been estimated
    at 2,300 to 13,000 per worker, depending on the
    company and position.
  • Major companies take one to three months to fill
    important slots.
  • Still, about 22 of American workers voluntarily
    leave their jobs in less than a year.

Turnover Costs Companies
  • Turnover quickly becomes expensive for a company
    with thousands of workers--and an immediate punch
    in the pocketbook for small enterprises.
  • This focuses the attention of employers and
    demands great attention to small details when
  • The result is the marathon hiring process now
    familiar to job hunters everywhere.

Rounds of Interviews
  • Prepare to meet for about an hour.
  • But that's often just the 1st round, and you can
    expect several rounds of interviews, especially
    for a high-level job.
  • In some cases, you may meet 8-10 people in a
    series of interviews throughout the day.
  • Grab the opportunity with both hands!

In the Interview
  • Giving your qualifications isn't a recap of
    ancient historythe interviewer wants to know
    how your education and experience apply to his
    company and the current opening.
  • The interviewer's stock question "Tell me about
    yourself" isn't a request for childhood memories
    or a rundown of academic prizes won, but a call
    for a brief overview of what you bring to the
  • Learn as much as you can about the company. -If
    it's publicly traded, read the most recent 10-Q
    filed with the U.S. Securities and Exchange
    Commission and the latest annual report. -If
    the company is privately held, start with its Web
    site and read as much as you can about the

7 Deadly Interview Flubs Scott Reeves
  • Your achievements and educational background set
    you apart from the pack.
  • You've reworked your cover letter and résumé
    until both are as smooth as polished oak.
  • Your diligence soon pays off You land an
    interview for what could be t-h-e dream job.
  • Congratulations, but remember Your résumé got
    you in the door.
  • Your interview skills will land the job offer

7 Deadliest Interview Flubs
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Back to Interview Advice
No Bluffing
  • Those who bluff their way through an interview
    often become disillusioned after several months
    on the job, and their performance drops.
  • This damages your future prospects. You don't
    want to have a lot of short stints on your
    résumé, because the next employer may write you
    off as a job hopper and figure that you'll soon
    become dissatisfied and quickly move on.

Watch What You Say
  • For each person you meet going up the ladder,
    it's interview No. 1 for that executive. Start
    with a brief summary of your credentials/experienc
    e and state your interest in the job.
  • Keep it simple direct This is what I can do
    for you.
  • Don't lecture on current failings of the company
    and don't boast how you alone, can fix them.
  • But keep it short Say what you've done and
    always return to what you can do for the company.
  • Shy? If you talk too little and simply nod your
    head, the interviewer is likely to conclude that
    you have nothing to say or are simply not
    interested in the job.

Your Interview might Stink but Make Sure You
  • Proper hygiene Bathe, comb your hair, brush
    your teeth (do a food-in-the- teeth check if you
    eat before the interview) and avoid garlic,
    onions, etc.
  • Dont smoke or be around smokers
  • Dont douse yourself with perfume or cologne

Dont Let Them See You Sweat
  • De-Stress before the interview with controlled
    breathing or visualization exercises for example
    to stay calm, cool, and collected during the

More Donts
  • Knocking your current employer will knock you out
    of the box. The interviewer will assume that
    you're a malcontent and conclude that if you're
    unhappy in your current job, you'll soon be
    unhappy in a new job--and no one wants to hire
  • Don't talk money or benefits until you have an
    offer in hand. -If you do, the interviewer will
    assume that you have little interest in the job
    beyond a paycheck. -Employers want people who
    will turn handstands for them--not

No Money, No Problems
  • Never talk money until you have an offer in hand.
    Your pitch must be clear This is what I can do
    for you.
  • People are often lured by the wrong carrots.
  • Many go for the money and quickly find they're
    miserable in a new job.
  • Do your research and determine what's important
    to you in a new job.

Being Different can be OK
  • The interviewer wants to know what sets you
    apart from other qualified applicants, and you
    need to know if the company is a good fit for

Thank You
  • Follow up with thank-you letters to everyone you
    met during the interview. Get business cards from
    each person you speak with so you get the names
    and titles right.
  • In each letter, thank the person for taking the
    time to discuss job prospects. Sum up your
    educational background and work experience and
    state how this qualifies you for the job. Don't
    be bashful but don't be boastful, and again state
    what you can do for the company. Send slightly
    different versions of the letter to each person
    you met.
  • The advantage of zapping the note via e-mail or
    sending it by snail mail varies from interview to
    interview. An e-mail is quick but may be lost in
    the avalanche that piles up each day. A hardcopy
    letter may therefore be more memorable and create
    a bigger impact. In either case, get the letter
    off as quickly as possible and certainly no more
    than 2 or 3 days after the interview.

Writing a Killer Resume by Newfield
  • Think of your résumé as an advertisement for
  • A résumé is intended to make you stand out from
    the hundreds of others applying for the job.
  • It's designed to catch a prospective employer's
    eye and get you an interview.

Getting a Call Back
  • The company is likely to have a stack of résumés
    for each opening, and the first cut often is made
    in a telephone interview.
  • Make notes on each job you apply for and keep
    them handy so you can flip through them when that
    call you've been waiting for comes out of
    nowhere. Think of it as a pop quiz
  • The person calling wants a brief overview of your
    qualifications, skills and educational
  • You must sell yourself quickly and emphatically
    or you won't get an interview.

A resume that gets you in the door Scott Reeves
  • A good résumé gets you a job interview and a bad
    résumé gets you nothing. A good résumé isn't
    just a summary of your work experience. It
    grabs the attention of a prospective employer
    and sells you as a hot prospect. Your pitch is
    This is the type of work I can do for you.
    Think of it as an advertisement for yourself
    and then ask some basic questions What are you
    selling? How do you want to present yourself?
    What's the most effective way to make your pitch?

Résumé Structure
  • Begin with a professional summary, 3-8 sentences
    highlighting your strengths, experience, and
  • A chronological listing of your experience
    achieves nothing.
  • Avoid the mundane by highlighting major
    accomplishments such as boosting sales, opening a
    new office or improving efficiency and cutting

Key Words
  • Corporations flooded with applications
    electronically scan stacks of résumés looking
    for key words.
  • Learn the key words vital to your field and use
    them to strengthen your pitch.
  • Don't let this degenerate into the clichéd use of

Dont Get Personal
  • Don't confuse the professional with the personal.
  • Never include marital status, religious or
    political affiliation on your résumé.

Employment Information
  • When reviewing a résumé, the prospective employer
    doesn't care that you were "downsized" in your
    last jobhe wants to know what you can do for
    him if hired.
  • The details of why you left your prior job will
    be discussed at the interview, if relevant.
  • If you've got 25 or 30 years of experience, it's
    not necessary to provide a blow-by-blow account
    of your employment history.
  • Most employers look for upward movement and
    increased responsibility. So, outline the early
    experience and provide greater details on what
    you've been doing in the last 10 or 15 years.

Do you speak Geek?
  • If you have extensive knowledge of computer
    hardware, software or unusual tech skill, list
    the skill in a special section under education.
    This could also include professional licenses,
    professional affiliations and advanced training
    in a specialized field.

A Good Résumé Is
  • Short AND Simple
  • Honest
  • Well-written
  • 1 page if you're just starting out
  • 2 or 3 pages if you have extensive experience
  • Fancy brochure-style résumés or those with
    multiple attachments aren't helpful.
  • Don't include letters of recommendation,
    photocopies of awards or copies of newspaper
    and magazine stories.

7 Quick Résumé Tips
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Back to A Good Résumé Is
Never Lie
  • A résumé isn't a legal document BUT if you lie on
    your résumé, you'll have to repeat the false
    information on the company's job application,
    which is a legal document, and that can get
    you're fired.
  • Companies routinely check your educational
    background, prior employment and military
  • Never claim false degrees/experience/titles.
  • The degree of scrutiny increases as you move up
    the corporate hierarchy, but that's not an
    invitation for middle managers to fudge. Always
    keep it straight. Assume everybody checks

Résumé Donts
  • Cutesy Kills. Write your résumé in a clear,
    concise style. The Unpardonable Sin. Don't
    exaggerate your accomplishments or claim a
    college degree you don't have.
  • Just the facts, ma'am. Flashy Graphics Get
  • Your résumé should be logically organized and
    easy to read on one or two pages on heavy stock
  • No pink or purple, and don't use folded parchment
    with gold trim.
  • Graphics are best left on the menu at a new age
  • Presentation counts, so Simplify! Simplify!

Punch up resume language without exaggerating
  • The résumé is used in conjunction with your cover
    letter, but the résumé should stand alone in
    representing you.
  • A résumé is a marketing tool you are selling
    yourself. Consider rewriting "Maintained
    account receivable records and accounts payable,"
    to something such as
  • Managed more than 1,500 accounts receivable and
    payable on XYZ system.
  • Shortened collection cycle and increased payments
    on delinquent accounts 25.
  • Reported to the Chief Operating Officer.
  • It underscores your skills, energy, and
    dedication to work, and tells the prospective
    employer Good candidate. Might be worth a good

Empty Words with No Examples
  • The hiring manager won't be convinced if you
    can't provide solid examples to back up your
    claims. Be extra-careful before putting these 25
    nice-sounding but empty words in your résumé.
  • Aggressive Ambitious Competent Creative
  • Determined Efficient Experienced
  • Flexible Goal-oriented Hard-working Independent
  • Innovative Knowledgeable Logical Motivated
  • Meticulous People person Professional Reliable
  • Resourceful Self-motivated Successful Team
  • Well-organized

10 Ways to Botch Your Resume
Ten Ways to Botch Your ResumeKate Lorenz, Editor
  • More often than not, the company's 1st impression
    of you is from your résumé, typically 1-2 pages
    of paper that includes your entire work and
    educational history. With such limited space to
    convey such important information, it pays to
    make sure you get it right the first time.

Mistake 1 Writing your resume to sound like a
series of job descriptions
  • Tell the reader what youve done throughout your
    career. Instead of focusing on duties you were
    responsible for at your last jobs, list
    accomplishments along with quantifiable facts to
    back up your claims. Saying you were responsible
    for a 10 growth in overall sales is more
    impressive than simply stating you managed a
    sales team.

Mistake 2 Writing in the first person
  • Your resume is not a personal correspondence, and
    should not include words such as "I," "my," and
    "me." Save the first person pronouns for your
    cover letter.

Mistake 3 Including unrelated and personal
  • Leave the details about your personal life,
    marital status, hobbies and other interests on
    the cutting room floor.

Mistake 4 Using passive language or no action
words Use your Verbs!
  • Your resume needs to make a bold, strong
    statement, and the best way to do this is by
    utilizing action words to describe your
  • Words like "coordinated," "achieved," "managed,"
    and "implemented" will spice up your resume and
    make it more interesting and relevant to the

Mistake 5 Repetition.
  • Make sure you have variety in your resume. Don't
    pick a couple of words and stick with them
    throughout the entire document.
  • Use a thesaurus, career advice Web sites and
    other sources if you are having problems coming
    up with new ways to say the same thing.

Mistake 6 Poor formatting or formatting that is
too flashy.
  • While the most important part of your resume is
    content, there is no question that the document's
    overall look and feel is also important.
  • Use consistent formatting for headings and bullet
    points. Steer clear of flashy formatting or
    overly creative resumes with unconventional fonts
    or graphics, unless you are seeking a highly
    creative position. Keep your resume simple, bold
    and professional.

Mistake 7 Sending a resume without a cover
  • One of the worst things you can do is send a
    great resume without an official introduction.
    Resumes and cover letters should be inseparable.
    Make sure you don't give up your chance to really
    sell yourself with a cover letter.

Mistake 8 Sending an unfocused or generic resume
  • While your work experience doesn't change
    depending on the job or industry you are
    targeting, your resume certainly should. If
    seeking a sales-related position, your resume
    will include details different from those
    included in a resume for a management job. Make
    sure you write to what you are seeking and make
    it easy for the reader to see why you are a good

Mistake 9 Including typos and other spelling or
grammatical errors
  • Before you send out your resume, make sure you
    have proofread it several times. Many hiring
    managers will automatically throw away a resume
    that has typos or other errors.

Mistake 10 Sending your resume to a nameless,
faceless person
  • Want your resume to get thrown in the recycling
    bin? Just send it to the company's "Hiring
    Manager," or "To Whom It May Concern." Take the
    time to find a real person at the company who is
    responsible for hiring in the department you are
    targeting. This is often the 1st and most helpful
    step to getting your foot in the door.

Tailor your Résumé
  • Tailor your résumé to specific ads.
  • If the ad seeks an electrical engineer, use the
    term in your résumé highlight engineering
  • If a job seeks experience with computer-aided
    design, work the term into your résumé.
  • State how your skills are relevant to the opening
    and why your background qualifies you to handle
    the job.

View Samples
  • Check out sample résumés on the Internet but
    dont copy them almost word for word.
  • Make it your own!

Sample Résumés
Dont Include, Unless
  • Unless you're seeking your 1st job, don't include
    your college GPA. Its ancient history and prior
    job experience quickly eclipses academic
  • Dont include academic awards, unless itll knock
    the socks offem!
  • Ex. A well-known scholarship/prize equivalent to
    stamping "Genius!" on your forehead--maybe.
  • Otherwise, forget about your glory days at school
    because no one cares--except your mother--and
    she's not doing the hiring.
  • In most cases, don't include hobbies/interests.Th
    eyre irrelevant unless for example you're
    applying for a job as a golf magazine editor and
    letting people know youre an avid golfer would
    of course be helpful.

Gender Confusion
  • Finally, if you're named Dana, Pat, Lee,don't
    leave them guessing if you're male or female.
  • Use Mr., Ms. or Miss on your mailing address.
  • OK, kiddo, knock 'em dead.

The Truth About Lies Scott Reeves
  • A solid résumé will get you in the door. A lie
    will get you kicked down the stairs.
  • People often lie on their résumé in the mistaken
    belief that puffery will improve their chances to
    take a giant step in their career or simply
    because they lack self-confidence. A few may have
    something to hide. Some say as many as 35 of job
    seekers have lied on their résumé.

Lies Get Caught
  • A résumé isn't a legal document, but a job
    application is. So, if you don't repeat the lies
    on the job application, you're immediately
    unmasked as a fraud. But if you do, you could be
    shown the door after a background check.
  • Lies usually shake out during the interviews.If
    you don't have the experience, you can't speak
    intelligently about the topic.

Stretching the Truth is Lying
  • Many claiming a college degree they haven't
    earned, claim job titles they've never held, or
    inflate their salaries and accomplishments to
    turn a support role into a key position.
  • Employers like to hire candidates with solid work
    histories showing steady advancement. Some
    applicants, therefore, stretch employment dates
    to cover any gaps, even if they got the axe in a
    company downsizing and are blameless. Dont do
    this! It is lying.

No White Lies Even
  • Clean up all such fibs now and don't repeat
    similar exaggerations, errors or omissions in the
  • Companies have a financial stake in placing job
    candidates so they will let you know if they find
    an indiscretion on your résumé and youll be
    rejected due to lack of integrity.
  • The consequences of lying are greater than not
    getting a job or even getting fired. As you
    advance in your field, it quickly becomes a small
    world, and top people know each other. If you lie
    on your résumé, it will mushroom into other
    areas, damage your reputation, and harm your
    future prospects.

False Claims
  • Companies filling high-level jobs routinely make
    background checks, including claimed degrees,
    honors, work experience references.
  • The smart candidate, therefore, won't claim
  • to have studied with Albert Einstein at Equator
    State University
  • to have been Jack Welch's inspiration at General
  • to have written killer code for Uncle Bill at
  • or even to have worked with the colonel in
    cooking up the secret recipe that made Yum!
    Brands' KFC chicken famous. Don't laugh!
    People really think they can get away with lies.

Todays Lightening Bolt InsightDont lie on
your Résumé!
  • Dont inflate your previous job titles. (Ex. Some
    executive assistants have the odd habit of
    claiming to be human resource directors. Funny
    how the salaries don't quite match, eh?) Smart
    recruiters and interviewers notice these things.
  • It's nearly impossible to retract a lie after
    you've been hired and few try simply because the
    risks are too great - embarrassment, demotion--or
  • Close the gap in experience or. If you don't have
    a needed degree or experience, get it. You may
    not get the current job, but there's always
    something else in the future.

Networking Your Way To A Dream Jobby Scott
  • Combine what you know with who you know.
  • Place yourself in venues that facilitate
    in-person networking, says Katharine Hansen,
    author of A Foot in the Door Networking Your
    Way into the Hidden Job Market.
  • The top 2 networking venues are professional
    associations and volunteer organizations.

Networking Can Get You a Job
  • Some have estimated that only about 30 (others
    peg it at only 5-15) of all job openings are
    posted on a Web site such as Monster Worldwide or
    advertised in professional journals or
  • The key is to establish and nurture key contacts.
    Just about anyone can become a contact
  • Friends, friends of friends, relatives,
    co-workers, neighbors, a former boss--and even
    profs from your old school.
  • Don't forget interest groups in your field or
    even activities that attract engaging people such
    as book and hiking clubs.

Communication is Key
  • Information must flow both ways. When you hear
    something of interest to others, pass it on.
    Sharing information keeps you in the loop.
  • Networking takes time to develop. The more time
    you devote to it, the sharper your skills and the
    larger, more effective the network, and maybe
    access to the "hidden job market," in which the
    best jobs aren't advertised, but are known to a
    select group of people in the field.
  • Hiring is a roll of the dice, but an employer can
    tilt the odds in his favor by interviewing
    recommended people.
  • Get to know people in your field and allow them
    to know you. Make your interests, experience and
    talents known.

Networking Works Both Ways
  • When meeting a stranger, remember you're always
    being sized up--even in an informal setting.
    State your goals and ask for advice and any
    tips. Share what you know.
  • Don't be bashful about asking for additional
    contacts. Photocopies are cheap so give the
    contact a copy of your resume, if appropriate.
  • The biggest mistake is to simply go around asking
    people for a job instead of establishing
    relationships and asking for advice.
  • Networking is a 2-way street. The person
    networking should offer to help the contact or
    supply needed information whenever possible.
  • The basic techniques are the same for all job
    levels. The only thing that changes is where you
    make contacts.
  • Regular follow-up is critical--even after you've
    landed a job. Contacts become invested in your
    job search and like progress updates.

NetworkingMake your search a 2-way street
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Sample Résumés
  • NOTE Ignore formatting in the following resumes
    as they were formatted to fit on slides, not on

Back to View Samples Slide
Chronological Résumé
  • Judith J. Jones 115 South Hawthorne Avenue
    Chicago, Illinois 66204 tel (312) 653-9217
  • Job Objective A position in the office
    management, accounting or administrative
    assistant area, requiring initiative and the
    ability to multitask.
  • Education and Training
  • Acme Business College, Lincoln, IL Graduate of a
    one-year business program.
  • John Adams High School, South Bend, IN Diploma,
    business education.
  • U.S. Army Financial procedures, accounting
  • Other Continuing-education classes and workshops
    in business communication, spreadsheet and
    database applications scheduling systems and
    customer relations.
  • Experience
  • 2003-present -- Claims Processor, Blue Spear
    Insurance Co., Wilmette, IL. Process customer
    medical claims, develop management reports based
    on created spreadsheets and develop management
    reports based on those forms, exceed productivity
  • 2002-2003 -- Returned to school to upgrade
    business and computer skills. Completed courses
    in advanced accounting, spreadsheet and database
    programs, office management, human relations and
    new office techniques.
  • 1999-2002 -- E4, U.S. Army. Assigned to various
    stations as a specialist in finance operations.
    Promoted prior to honorable discharge.
  • 1998-1999 -- Sandy's Boutique, Wilmette, IL.
    Responsible for counter sales, display design,
    cash register and other tasks.
  • 1996-1998 -- Held part-time and summer jobs
    throughout high school.
  • Strengths and Skills Reliable, hardworking and
    good with people. General ledger, accounts
    payable and accounts receivable. Proficient in
    Microsoft Word, WordPerfect, Excel and Outlook.
  • Excerpted from 'The Quick Resume and Cover Letter
    Book' by Michael Farr.

Basic Skills Résumé
  • Lisa M. Rhodes 813 Lava Court - Denver, CO 81613
    Home (413) 643-2173 (leave message) Cell (413)
  • Objective Sales-oriented position in a retail
    sales or distribution business.
  • Skills and Abilities
  • Communications -- Good written and verbal
    presentation skills. Use proper grammar and have
    a good speaking voice.
  • Interpersonal Skills -- Able to get along well
    with co-workers and accept supervision. Received
    positive evaluations from previous supervisors.
  • Flexible -- Willing to try new things and am
    interested in improving efficiency on assigned
  • Attention to Detail -- Concerned with quality.
    Produce work that is orderly and attractive.
    Ensure tasks are completed correctly and on time.
  • Hard-working -- Throughout high school, worked
    long hours in strenuous activities while
    attending school full-time. Often managed as many
    as 65 hours a week in school and other structured
    activities while maintaining above-average
  • Customer Service -- Routinely handled as many as
    500 customer contacts a day (10,000 per month) in
    a busy retail outlet. Averaged lower than a .001
    percent complaint rate and was given the
    "Employee of the Month" award in second month of
    employment. Received two merit increases.
  • Cash Sales -- Handled more than 2,000 a day
    (40,000 a month) in cash sales. Balanced
    register and prepared daily sales summary and
  • Reliable -- Excellent attendance record trusted
    to deliver daily cash deposits totaling more than
    40,000 a month.
  • Education Franklin High School, 2001-2004.
    Classes included advanced English. Member of
    award-winning band. Excellent attendance record.
    Superior communication skills. Graduated in top
    30 percent of class
  • Other Active gymnastics competitor for four
    years. Learned discipline, teamwork, how to
    follow instructions and hard work. Ambitious,
    outgoing, reliable and have solid work ethic.
  • Excerpted from 'The Quick Resume and Cover Letter
    Book' by Michael Farr.

Accomplishments Résumé Susan Britton Whitcomb
  • Name/Contact Info
  • Senior Buyer (Shoes/Accessories) with a regional
    retailer that will benefit from an impressive
    18-year history of contributions to gross margin
  • comparable store sales and product development.
  • Drove gross margins from 41.7 to 45.6 to
    capture record 860,000 net profit.
  • Exceeded comparable store sales increases with
    13 departmental improvement (storewide average,
  • Set up and launched shoe departments for six new
    stores generated comparable business increase of
  • Reversed history of shoe losses, delivering
    overall increase of 935,000 in profit (from
    negative 5-figure loss).
  • Built department volume from 6.9 million to more
    than 10 million with a 3.9 increase in gross
  • Contributed an average of 48 net profit to
    store's total net income.
  • Introduced and promoted several items that earned
    "key item" status, a first for the department.
  • Served on EDI Implementation Committee and
    Fast-Track Warehousing Committee (reduced
    merchandise flow through warehouse from 5 days to
    48 hours).
  • Senior Shoe Buyer Recruited to turn around
    underperforming department for 450 million
    retailer with 42 store in the New England area.
    Exceeded all performance benchmarks as detailed
    above. Clothing, Etc., New York, New York,
  • Senior Buyer Slated for fast-track promotion as
    Management Trainee, Assistant Buyer, Associate
    Buyer, Buyer and Senior Buyer. Instrumental in
    increasing sales from 2.5 million to 8.5
    million during buying tenure Regional
    Retailers, Amherst Massachusetts, 5/80-3/94
  • Expertise in private label programs, multistore
    buying, new store launch and domestic/import
    buying. Accomplished in all aspects of sales
    promotions (ROP,

Hybrid Résumé Susan Britton Whitcomb
  • Name/Contact Info
  • Management Professional with 20-year career
    distinguished by promotion to challenging
    muti-branch assignments. Strengths
  • Staff Development Training Customer Service
    Client Retention Sales Business Development
  • Branch/District Operations Management
    Process Controls, Cost Containment
    Information Systems
  • Promoted through positions with leading financial
    institution, National Bank
  • Assistant Vice President   2002 Present
  • Customer Service Manager   1994 2002
  • Assistant Operations Manager   1987 1994
  • Customer Service Representative   1983 1987
  • Currently accountable for central California
    district containing 26 sites with total staff of
    635 FTEs. Provide operational support to
    division, district, branch, and customer service
    managers in the areas
  • of production management, quality control, policy
    development, risk management, staffing and
    customer service. Highlights of responsibilities
    and career accomplishments include the following
  • General Management - Business Development,
    Customer Service, Cost Controls, Productivity
  • Increased district ranking from 8 to 1 for
    service and production management.
  • Minimized total operating losses to 40 under
    plan, with 85 of sites under plan for risk
  • Initiated new policy for currency handling with
    resultant savings to company of 1.5 million.
  • Minimized total operating losses to 40 under
    plan, with 85 of sites under plan for risk
  • Initiated new policy for currency handling with
    resultant savings to company of 1.5 million.

Recent Graduate Résumé Resume Magic by Susan
Britton Whitcomb (JIST) Use internship/volunteer
experiences to demonstrate accomplishments
  • SYNOPSIS Dual-degree graduate with D.C.
    Internship experiences, qualified for
    opportunities where communications expertise,
    technology skills and broadcast background will
    be of value.
  • University of California, Santa BarbaraBachelor
    of Arts degree, Communications (Dean's List
    Honors GPA in major 3.9)2004Bachelor of Arts
    degree, Political Science2004
  • Talk Radio News Service and,
    Washington D.C. June-August 2003 Assisted in
    production of daily radio and Internet
    broadcasts. Researched Internet sources, national
    newspapers and other news sources to assemble
    show content. Wrote daily news summaries for Assisted with ongoing research on
    talk-show topics. Highlights
  • Broadcast Co-hosted live, 20-minute daily radio
    broadcast an assignment normally reserved for
    full-time staffers.
  • Communications Covered White House press
    conferences posed questions to senior officials
    and the President. Interviewed guests for Talkers
    Magazine, including hosts of top Boston- and
    D.C.-based talk-radio programs.
  • Technology updated Web site with daily
    highlights of talk personalities, such as Rush
    Limbaugh and Imus.
  • U.S. Representative Geraldine Smathers, 22nd
    District, Washington D.C. July-August 2002
    Represented congresswoman at hearings and
    provided written analysis of proposed
    legislation. Served as office contact for major
    supporters. Wrote constituent correspondence and
    franked communications. Highlights
  • Communications Selected among five interns as
    media spokesperson for several campaign events.
    Served as precinct captain on election day.
  • Technology Project managed on-time installation
    of new communications system at campaign
  • Delta Delta Gamma, UC-Santa Barbara Campus
  • Social Chair Organized 15-20 annual events for
    100-member organization
  • Philanthropy Chair Envisioned and manages
    projects that benefited the campus and city.
  • Fund-raising Chair Introduced activities that
    generated record revenue.
  • Computer Skills Dreamweaver Web site design MS
    Office (advanced skills in Word, Excel,
    PowerPoint) MSIE and Netscape Navigator
    browsers e-mail applications (Outlook Express,
    Eudora) Internet research.

Making Your Résumé E-Friendly 10 StepsMichael
Farr, Career and Job Search Author
  • Open your regular resume file, select the Save As
    command on your toolbar, (usually
  • under the file menu). Select Text Only, Plain
    Text or ASCII as the type.
  • 2. Close the file and then reopen it to make sure
    you are working from the new text only
  • version. Most graphic elements such as lines,
    images and bullet point symbols have now been
  • eliminated. But if they haven't, go ahead and
    delete them. You may use equal signs in place of
  • lines or borders and replace bullet points with
    plus symbols(), asterisks () or hyphens (-).
  • 3. Limit margins to no more than 65 characters
  • 4. Use an easy-to-scan sans-serif type font, such
    as Courier, Arial or Helvetica.
  • 5. Eliminate bold, italics and underlining if any
    remain after saving as text-only.
  • 6. Introduce major sections with ALL UPPERCASE
    WORDS, not in bold, italics or underlined.
  • 7. Keep all text aligned to the left.
  • 8. Instead of using bullets, use a standard
    keyboard character, such as an asterisk.
  • 9. Instead of using the Tab key or paragraph
    indents, use the space key to indent.
  • 10. When done, click Save or OK. Then reopen the
    file to see how it looks. Make any additional
  • format changes as needed.
  • Test the electronic resume E-mail it to a
    friend who uses a different Internet Service
  • Excerpted from 'The Quick Resume and Cover Letter
    Book' by Michael Farr.

Back to Résumé Tips