Successful Tips to Optimize Your Salesforce CRM - PowerPoint PPT Presentation
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Successful Tips to Optimize Your Salesforce CRM
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With the introduction of Salesforce Cloud-based CRM, has changed the traditional ways of data management and customer record-keeping. – PowerPoint PPT presentation
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Title: Successful Tips to Optimize Your Salesforce CRM
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Introduction to Salesforce Cloud CRM
- With the introduction of Salesforce Cloud-based
CRM, has changed the traditional ways of data
management and customer record-keeping. It has
evolved smarter ways of dynamic resource
allocation for assuring higher business growth.
In some industries change is constant and
sometimes it becomes hard to manage factors that
can impact sales and demand directly. - Moving forward using Salesforce cloud CRM is no
way longer a surprise for anyone. Now Salesforce
is viewed as a market leader supporting
organizations embrace digital transformation by
pioneering new business models for 1-to-1
customer experiences.
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Right here are some reasons as to why its miles
away from any CRM software program present in the
marketplace
- Cloud-Based and Flexible Salesforce focuses on
offering a software program to its customers
which permits the software to be tremendously
flexible and reachable from everywhere. With the
help of Salesforce, groups can have benefits of
its cloud computing, gaining access to a whole
set of cloud-based CRM packages, a cloud
platform, and a cloud infrastructure, making it
cost-effective for your organization. - Benefits of Appexchange Salesforce has also
incorporated with the AppExchange, thats the
primary destination and useful resource for
predesigned customer applications. - Vibrant Community The company has a huge
community of customers and clientele who can
interact anywhere, anytime. It is a platform
where all the users come together with their
queries to communicate their problems.
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Reasons to increase Sales and Revenue of an
Organization using Salesforce
- Find the right customers- Using Salesforce helps
in following the right track to find the right
customers. According to statistics, 79 of the
customer leads are never converted to sales.
Having a complete view of leads, keeping a
regular record and creating connections by
targeting the prospecting leads further will
result in increased sales. - Build more sustainable relationships- Building a
relationship with your customers based on mutual
trust and success is extremely crucial for long
term benefits. It begins with exploring the
challenges and finding out the customer goals. - Increase employee productivity- Adopting the
right technology eases out your team from the
heavy process of hunting the contact information
and a lot of paperwork.
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- Team Collaboration- With the help of Salesforce
Chatter feature, one can maintain continuous
communication with their respective team members
and talk about work-related information like
clients, territory and other essential details.
Chatter also allows you to add more members and
schedule their tasks so that more leads can be
finalized and sales can be increased. - Time management- With the right strategy towards
work and planning towards resources, you
naturally get the benefit of time management.
Working according to the work calendar,
prioritizing clients can help in delivering all
the projects in the given time frame, hence
increasing the trust of your customers and the
performance of employees. - Cost Efficiency- With the help of Salesforce, you
can track the highest selling products, purchase
history of customers, and figure out how to make
the best use of resources. This helps in reducing
the overall production and marketing costs as
well.
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The following ways will help you understand why
customer retention important for your
organization-
- Centralized Customer Data - Data is the lifeline
of any company. It is crucial to keep your data
and records well organized. Salesforce can be a
smart tool to centralize your data at one common
platform that can be accessible to all the
employees from anywhere. - Track Customer Interactions - With all the
records well organized in front of your eyes, it
becomes easier for you to track any information
about your customer. The entire conversations,
purchase history, social media interaction,
emails, meetups, are recorded in one place. This
makes it easier for anyone to know the entire
background of any customer and your companys
relationship with him. Thanks to Salesforce, the
tracking process is now much easier.
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- Engage with Inactive Customers - Were all well
aware of those long lists of all our customers
who once or twice have been involved with our
organization but faded out gradually due to
multiple reasons. The status of each customer is
available to you anytime, anywhere. So one can
get in touch with those people again and build up
a better relationship with them. This will
increase customer retention automatically and
increase the sales of your enterprise. - Personalized Communication - Since each and every
activity of your customers involvement in your
organization is kept in records, communicating
with your clients at a personal level becomes
easier. This makes them feel valuable and more
connected to the organization. - Atoclouds Salesforce Consulting Services will
guide you about customer retention services with
Salesforce. As the customer acquisition process
is made easy for you ultimately resulting in high
revenue and better performances of the employees
as well.
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