Title: 1.02 Understand career opportunities in marketing to make career decisions.
11.02 Understand career opportunities in marketing
to make career decisions.
2PROGRESS OF MARKETING
- Activities of marketing have changed grown
through the years - Marketing was first only thought of with
distributing a product/service - Then it grew to include
- Selling
- Promotion
- A variety of other business activities (all 7
functions!)
3Identify types of businesses that offer careers
in marketing.
- Marketing careers include all the activities
required to plan, develop, promote distribute
goods/services to consumers. - Almost all businesses have marketing careers
manufacturing, retail, wholesale, transportation
services, community/social services, education,
etc. - Marketing knowledge and skill can be applied in
many types of industries----- apparel, health
care, financial services, manufacturing, travel
and tourism, food services, sports, retailing,
etc. - Marketing jobs can be found in businesses located
all over the world. In your community, all over
the country, and internationally.
4Marketing Careers vs. Medical Careers
- Marketing Careers are a lot like careers in
medicine. Some doctors are general practitioners,
while others specialize, such as surgeons. - Marketers can also be generalists or specialists.
5- Some marketing jobs require the knowledge and
skills of several marketing functions.
(generalist) - Examples
- department store managers, marketing managers,
and product managers. - Other marketing jobs are based on one function.
(specialists) - Examples
- real-estate agents focus on selling, while
advertising agents focus on product promotion.
6Marketing vs. Medicine
- Both Marketing and Medical Careers
- Have many different areas to work in and good pay
- Require training and professional level skills
- Patients Customers
- Marketing Concept applies to both
7Explain why jobs in marketing provide career
potential
- Marketing is one of the fastest growing fields
with approximately one third of the U.S.
population employed in some marketing-related
occupation. It offers exciting opportunities for
dynamic, creative people. - The great thing about marketing is it is a
function that is needed in every company in every
industry, so career potential is unlimited. - Careers in marketing are unlimited! They are very
diverse and offer many possibilities.
8Explain why jobs in marketing provide career
potential (cont.)
- Marketing skills are useful in any career because
they involve understanding business, as well as
relating communicating effectively with others.
These are basic skills that employers expect
from all levels of employees.
9Explain why jobs in marketing provide career
potential (cont.)
- About 33 million Americans earn a living in
marketing (thats 1/3 of the US workforce!) - Bureau of Labor Statistics projects employment in
marketing sales to be DOUBLE DIGIT! - Above Average Income!
10Career Areas in Marketing
- Marketing Research
- Advertising
- Product Management
- Distribution/Warehousing
- Sales
- Retailing
- Service Marketing
- Customer Service
- Public Relations
11Describe the following marketing careers
- Marketing research (the Sherlock Holmes of
marketing. These investigators look for clues to
what customers need and want as well as why
customers do what they do. They accomplish this
by targeting a specific group of people and
collecting information about their attitudes,
values, needs and demographics. - Researchers tools include- questionnaires, phone
surveys, interviews,etc.
12- Advertising Inform consumers about products,
companies, and/or ideas. - Catching the attention of the consumer in such a
fast-paced environment is an exciting challenge
for advertisers. But catching their attention is
only part of the job. - They also need to persuade consumers to buy their
products over those of the competition. - Advertisers use a variety of media to communicate
with customers - Newspapers, magazines, billboards, catalogs,
television, internet, and radio.
13- Product management
- Product managers use the information gathered by
researchers and advertisers to give life to the
final products. - They create, test, and decide how a product will
be packaged. - This must be accomplished in a timely,
cost-effective manner by directing and
coordinating all aspects of the product.
14- Distribution/Warehousing
- Otherwise known as Channel Management.
- Physically links products with consumers.
- Distributors plan and direct the transportation
of final goods. - Examples
- The latest teen magazine getting to the local
stores, CDs going from the producer to the store
shelves.
15Distribution/Warehousing Continued
- Often, consumers do not want to buy items at the
same time they are produced. - Therefore these goods must be stored for future
use. - Warehousing jobs determine where to store goods,
how to process orders, and how to fulfill
customer service needs. - Inventory control is also part of distribution.
16- Sales The relationship managers of marketing.
- Professional salespeople are expected to
understand customers needs and assist in
marketing those needs. - They explain the benefits of products or
services, provide further information, answer
questions, and/or help customers set up accounts. - To do this successfully, they must be experts in
the goods/services they sell and be able to
develop long-term relationships with customers. - There are different types of sales people
- Some sell raw materials, parts or equipment to
other businesses that will use them in making
products - Others provide finished products to businesses
- Some salespeople sell directly to consumers
-
17- Retailing
- Retail professionals provide products directly to
the ultimate consumer. - They order, inspect, price, and track goods in
the store and determine what needs to be ordered. - They may also measure profits and losses by
observing and recording sales acitivity. - Retail employees also develop intriguing
merchandise displays to attract customers into
their stores. - Retailer examples Walmart, The Gap, TJMaxx, etc.
18- Service marketing
- Services are acts that satisfy wants and needs.
- They are intangible items. You cannot hold, see,
smell or take them with you after purchase. - Most of us use service marketers everyday
hospitals, postal services, beauty salons,
athletic clubs or gyms, hotels, airlines, bus
rides, employment services and schools
19- Customer service Excellent customer service
professionals provide the competitive edge that
makes for a successful company. - They process orders, respond to customer
questions on product availability and delivery,
handle complaints and returns - Customer service professionals work in many
different areas of a company - sales, order processing, credit, marketing, or
product/service development.
20- Public relations
- Public relations professionals are the
advocates for a company. - They strive to build and maintain positive
relationships with the public- including other
businesses, employees, and people outside the
company. - Tasks include anticipating problems, handling
complaints, communicating with the media, and
building a companys image. - Public relations professional must be able to
speak and write clearly and persuasively.
21Well-recognized traits and skills needed for
success in marketing careers
- People Skills
- Communication Skills
- Decision-making Skills
- Creativity
- People Knowledge
- Math Skills
- Technological Know How
22Describe well-recognized traits and skills needed
for success in marketing careers.
- People Skills- Show respect and interest in
others, recognize and appreciate peoples
differences. - Communication Skills- The center of all
marketing activities. - Verbal- talking in meetings, phone conversations,
sales presentations, and speeches. - Non-verbal (body language)- gestures, facial
expressions, tone of voice, distance from others. - Written- letters, e-mails, reports,
advertisements, press releases, and other
materials - Decision making skills-Marketers need to be
independent thinkers who can solve problems and
think fast on their feet. - Examples of decision-making skills
- Determining what customers need, solving
customers problems, and resolving complaints.
23- Creativity- It takes all levels of creativity to
work in marketing - Being able to use imagination and intellect to
generate new ideas, create new products, new ways
to transport materials, implement new sales
programs, and construct consumer questionnaires - Artistic creativity in designing advertisements
and creating displays
24- People Knowledge-
- the customer is the foundation of marketing.
- From determining what makes consumers tick, to
understanding their buying behavior, marketers
need to know how people behave. You can gain some
of this knowledge through studies in psychology
and sociology.
25- Math Skills-
- used in different areas and all levels of
marketing. - It takes math skills to
- calculate the amounts of orders, make change,
handle expense accounts, determine costs, make
purchases, track inventory, forecast sales, and
analyze results.
26- Technological know-how-
- With the technology explosion, jobs in marketing
require employees to understand how to use a
computer. - This includes basic keyboarding skills and
working with a variety of computer software
programs such as word processing, databases, and
spreadsheets.