What%20is%20Stress?

1
What is Stress?

• An imbalance between demand and ability to
  meet those demands in the allotted time frame.

2
Types of Stress

• Eustress
• desirable outcome of stress
• motivational results
• Distress
• negative outcome
• results in emotional and physical illness

3
Individual Differences in Stress

• Stress Personalities
• Type A vs. Type B
• Pessimists vs. Optimists
• Dempcy Tihistas Seven Personality Types
• Gender, Ethnicity, Race
• Stress Sensitization

4
Dempcy Tihistas Seven Personality Types

• Pleasers
• Internal Timekeepers
• Strivers
• Inner Con Artists
• Critical Judges
• Worriers
• Sabertooths

5
StressorsPersonal

• Fear
• Resistance
• Resentment

6
StressorsOccupational

• Role conflict
• Role ambiguity
• Role overload
• Poor person/organization fit
• Work environment
• Change
• Relations with others

7
StressorsOthers

• Minor frustration
• Forecasting
• Residual

8
Organizational Consequences of Stress

• Job Burnout
• Job Performance (curvilinear relationship)
• Increased Absenteeism
• Increased Turnover
• Drug/Alcohol Abuse

9
Managing StressPlanning for Stress

• Exercise
• Laughter
• Diet
• Quit or reduce smoking
• Sleep
• Support groups
• Self-empowerment
• Coping skills

10
Managing StressDuring and After Stress

• Relaxation techniques
• Time management

11
Workplace Violence Perpetrators

• Under severe stress
• Male
• 20 - 50 years of age
• Self-esteem tied to job
• Fond of violent films
• Own several guns with ready access
• Subscribes to Soldier of Fortune
• Loner

12
Reducing Workplace Violence

• Security measures
• Better employee screening methods
• Increased management awareness