Defining%20Your%20Communication

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Defining Your Communications Objectives
Paul V. Andersons Technical Communication, 6th
ed.
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• Focus on what you want to happen while your
  readers are reading.

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• Define your usability goal analyze your readers
  reading tasks.

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• Define your persuasive goal analyze your
  readers attitudes.

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• Learn your readers
• personal characteristics.

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• Global Guideline Learn your readers cultural
  characteristics.

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• Study the context
• in which your readers will read.

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• Ask others to help you understand your readers
  and their context.

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• Learn who all your readers will be.

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• Identify any constraints on the way you write.

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• Ethics Guideline Identify your communications
  stakeholders.

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Read more about defining your communications
objectives in Chapter 3 of Technical
Communication.