eHampshire

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eHampshire
Work Smart Grow Smart Live Smart
To develop the take-up and use of ICT in
Hampshire to improve the economic social and
environmental well being of the County
Tony Corbin Teleworking (MATISSE) Programme
Manager
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Why an ICT Focus?

• Supports Regional Economic Strategy
• Growth and Productivity
• Global competitiveness
• Enterprise and Innovation
• Economic inclusion
• Sustainable development
• Rural economies

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Hampshire Economy

• Snapshot
• GDP of 27B
• 45,000 VAT registered businesses
• 95 lt 20 employees
• 800,000 in work (120,000 economically inactive
  170,000 no qualifications or NVQ level 1
• 10 currently Teleworking (RES aim 25 by 2016)

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Programme Achievements

• Broadband Infrastructure virtually complete
  coverage across Hampshire Hotspots 21CN
  work in progress
• Programme Accelerators
• Over 300 Broadband SME connection grants
• 90 e-learning grants
• 360 Advice sessions (e.g. security,
  e-commerce, VOIP etc.
• e-ladder Tool - ICT and e-commerce utilisation
  benchmarking
• Community - everyone on-line project in Havant
• Teleworking (Flexible Working) - MATISSE pilot

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The e-ladderConcept

• Benchmark for measuring ICT enabled business
  take-up
• Level 1 (e-mail, internet access)
• Level 2 (website, on-line communications)
• Level 3 (e-commerce, e-ordering)
• Level 4 (e-business, electronic payment)
• Level 5 (transformed organisation, e-enabled)

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MATISSE Teleworking Pilot

• Measured trial April to Oct 2006
• 100 participants (split 50-50 SMEs HCC)
• Methodology
• Two days per week home-based or remote from the
  office
• Previously Predominantly office based Broadband
  ready
• Participants and Managers agree to provide data

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MATISSE Pilot Findings

• Pre-Pilot
• 70 Commuted by car
• Average distance 40 miles
• Average car journey 2.2 hours
• 95 of travel at peak time
• Reported cost (_at_40 p per mile) 188 per month

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MATISSE Pilot Findings

• Increased productivity
• Managers - 87 reported improved
• productivity from participants (from 5-25)
• Participants - strongly agree category
• Pre Pilot (Personal Efficiency High) 16/Post
  Pilot 47.5
• Pre Pilot (Good Service Level to Clients)
  25/Post Pilot 42.6

No single manager rated the pilot negatively
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MATISSE Pilot Findings

• Reduced Absence (HCC stats indicate 60 reduction
  over pilot period (especially stress related)
• Less stress less cost (reduced commute)
• Increased Work through minor illness family
  crises less time needed for Doctor/Dentist
  visit present for home deliveries

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MATISSE Pilot Findings

• Greater Job satisfaction - very satisfied
  category
• Pre Pilot 25.8
• Post Pilot 62
• Better Work-Life Balance my work-life balance is
  good
• Pre Pilot 12
• Post Pilot 49.1

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MATISSE style Teleworking

• Just Two Days per week Teleworking can achieve
• Increased Productivity
• Less travel cost, less stress
• Improved work/life balance
• Increased employee loyalty
• Environment - reduced CO2
• A more family friendly working pattern
• Local community Benefits
• Enhanced company profile incl for recruitment

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MATISSE style Teleworking

• Just Two Days per week Teleworking minimises
• Cabin Fever
• Isolation from colleagues
• Team based issues

PLUS... often is part of Flexible Working changed
hours/terms
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Still not convinced?

• Based on the pilot findings across the SE an
  extra 270,000 Teleworkers
• A driving time reduction of over 4 million hours
  per month
• A commuting mileage reduction in excess of 20
  million miles
• Fuel cost savings of 2.75 million
• A monthly CO2 emissions reduction of 8750 tonnes
• Plus the economic, social and community and
  well-being benefits detailed earlier

Hampshire approx 25
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MATISSE Starter Packs
Report, Toolkit www.ehampshire.org
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eHampshire
Work Smart Grow Smart Live Smart
MATISSE Style Teleworking THANK YOU
Tony Corbin Teleworking (MATISSE) Programme
Manager