NATA Safety 1st Management System Webcast 3 SMS Program Development

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NATA Safety 1st Management System Webcast
3SMS Program Development
2007
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Webcast 3 SMS Elements

• Introduction
• Overview of Webcasts and how to use the Safety
  1st SMS Guide
• Safety 1st Management System Responsibilities and
  Interfaces
• Safety Management Plan
• SMS Documentation
• Hazard Identification Program
• Accident/Incident Reporting
• Gathering Accurate, Factual Data

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Webcast 3 Introduction

• You can phone or email us directly to ask
  specific questions and get expert advice

NATA Safety 1st phone [phone] NATA Safety
1st email Safety1st_at_nata.aero
4
Assignment Review

• Safety program comparison to NATA Safety 1st
  Management System Guide
• Comparison of your companys safety goals
• Comparison of your companys job descriptions
• Review Module 3 Safety Management Plan
  Development of Hazard Identification Process

Open Discussion
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Developing Philosophy and Setting Policy
Safety Management Plan
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Developing Your Companys Philosophy
Involve Everyone It Will Show
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Setting Policy
Safety must be integrated as a primary business
function.

• Your SMS should address three principle
  objectives
• Does it define a clear corporate safety policy?
• Does it define roles, responsibilities, and
  organizational reporting structures for all
  personnel involved in safety?
• Do you have a description of the SMS components?

Your safety policy should clearly state the
companys objectives to achieve continuous
improvements in safety.

• Other SMS elements should include
• Establishing safety as a core value in all
  departments
• Setting safety goals which can be revised
  annually based on performance
• Measuring safety performance, e.g., Workers Comp
  claims year to year.

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Safety Policy Elements

• Minimum safety policy elements include
• A clear assertion of senior management commitment
  and objectives
• A method for setting safety goals
• Regular management reviews of safety performance
• Clearly defined departmental responsibilities
• Clearly stated employee responsibilities
• A method for ensuring compliance with
  regulations, e.g., internal audits, third-party
  audits, etc.

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SMS DOCUMENTATION TO SUPPORT THE SAFETY PLAN
SMS Documentation
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SMS Documentation
Building a documentation system to accurately
reflect YOUR companys activities
Philosophy
Comprehensive
Policy
Coherent
Procedure
Concise
Practice
Custom tailored to reflect the culture of your
company To reflect how your company acts
behaves
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SMS Documentation
Your SMS documentation should contain the
written description of the following program
elements
Proactive

• Hazard Identification
• Self-Disclosure
• Accident Prevention
• Safety Committee
• Safety Communications

• Safety Data Management
• Accident/Incident Reporting
• Safety Investigation

Reactive
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SMS Documentation
Documentation should also include

• Applicable Federal Aviation Regulations (FAR) and
  AC 120-92.
• Company / NATA Operational Best Practices (OBP)
  as applicable.
• Identify applicable health and safety and
  industry regulations, standards, and accepted
  practices, e.g., OSHA 1910.
• Identify responsibilities, training, and a
  quality assurance process to ensure its working.
• All of your companys cultural elements.

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What is a Hazard?
Hazard Identification
An event, condition or circumstance, which can
lead to an unacceptable loss.
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Hazard Identification Program
There are many ways of identifying hazards and
quantifying risk, but success requires lateral
thinking by people who are unencumbered by past
ideas and experiences.

• Depending on the size and complexity of your
  operation, there are several useful methods of
  identifying hazards
• Brainstorming (small discussion groups meet to
  generate ideas in a non- judgmental way)
• Formal review of standards, procedures and
  systems
• Staff surveys or questionnaires
• One person standing back from the operation and
  critically watching
• Internally or externally conducted safety
  assessments
• Confidential reporting systems

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Hazard Identification Program Engage Employees
Your goal is to identify hazards by asking

• 5 Ws Where, When, What, Why, Who H How
• What can go wrong?
• What are the consequences?
• What could the frequency be?
• How could it arise or develop?
• How likely is it that the hazard will occur?

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Hazard Identification Program
A good hazard identification scenario describes

• Where it is happening (environment)
• Who or what it is happening to (exposure)
• What precipitates the hazard (trigger)
• The outcome that would occur should it happen
  (consequence)
• Any other contributing factors

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Hazard Identification Program
STEP ONE

• Conduct a complete review of the companys
  incident/accident history, e.g., last 5-10 years.
• Company incident/accident history is to be
  reviewed with all employees.
• Your review should focus on indicators of
  existing hazards and associated controls (if
  any), to determine if hazard identification
  and/or associated controls were adequate.

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Hazard Identification Program
STEP TWO

• Conduct a preliminary job assessment, such as a
  Job Hazard Analysis.
• The Safety Coordinator/ Manager should discuss
  with all applicable employees the hazards they
  know currently exist in each work area, job
  assignment, and within the airport surroundings.
• Dont assume everyone gets it. Go out and talk it
  up.
• Brainstorming should also be encouraged during
  these discussions to assist in fostering new
  ideas to eliminate or control hazards.
• You would be amazed at what the front line
  employees know.

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Hazard Identification Program
STEP TWO (Continued)

• It is important to understand all the steps or
  tasks associated with each joblike stepping
  stones.
• Break down each job into separate steps or tasks.
• Observe employees performing the job and list
  each step as its accomplished.
• Record enough information without making it too
  lengthy. Obtain input from the employee
  performing the job.
• Review the recorded job steps or tasks with the
  employee to ensure nothing important is omitted.
  (Use of video or camera equipment may be helpful
  but is not required.)

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Hazard Identification Program
STEP THREE

• List, rank, and set priorities for hazardous
  jobs.
• List jobs with hazards that present unacceptable
  risks, based on those most likely to occur and
  with the most severe consequences.
• Focus on consequences.

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Risk Defined

• The assessed potential for adverse
  consequences resulting from a hazard, measured in
  terms of probability and severity.

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Risk Assessment Matrix
 
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Risk Assessment Matrix Severity Scale
Severity Scale Definitions Catastrophic (5)
Results in fatalities and/or loss of the
system. Hazardous (4) Results in serious injury
and/or major system damage. Major (3) Results in
minor injury and/or minor system damage. Minor
(2) Nuisance. Minor incident. Negligible (1)
Little consequence.
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Risk Assessment Matrix Likelihood Scale
Likelihood Scale Definitions Frequent (5) Likely
to occur often. Probable (4) Likely to occur
sometime. Occasional (3) Unlikely to occur, but
possible. Remote (2) Very unlikely to
occur. Improbable (1) Almost inconceivable that
the event will occur.
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Hazard Identification Program
STEP FOUR

• Identify effective controls to reduce or better
  manage the hazards associated with this task or
  job.

Administrative Engineering Controls
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Job Hazard Analysis Form Online
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Cost/Benefit Analysis Form Online
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HAZARD REPORTING
Hazard Reporting
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Hazard Reporting
Your company has established a program that
provides its employees with a safety reporting
program.

• The form used to report the description of
  observed unsafe occurrences or conditions is the
  Hazard Reporting Form.
• The forms can be found on the NATA Safety 1st
  Website and/or should be at each workstation.
• An employee submits the appropriate report to the
  Safety Coordinator / Manager for investigation,
  comment and action.
• The employee may submit a report with
  identification or anonymously.
• The program is designed to encourage the frank
  and open exchange of information in identifying
  hazardous situations and developing corrective
  actions.
• To ensure the program meets its objectives, each
  report submitted shall be treated as an internal
  document.
• The Safety Coordinator / Manager shall retain
  completed forms for a minimum of two calendar
  years or in accordance with your companys
  document retention program.

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Hazard Report Processing Procedures

• All hazard reports, regardless of the department
  initially submitting it, will be forwarded to the
  Safety Coordinator / Safety Manager for initial
  processing.
• The Safety Coordinator / Safety Manager will
  notify the individual submitting the report,
  usually by email, and inform them that the report
  was received.
• The Safety Coordinator / Safety Manager will
  enter the report information into a company
  confidential database and task the responsible
  department(s) to address the issue(s), usually
  within 15 days.
• This can be accomplished either by a corrective
  action implemented to correct the issue, or a
  corrective action plan with a timeline on when
  the issue will be corrected.
• Depending on the nature of the problem, and with
  the approval of the Accountable Executive
  responsible for safety, more time can be
  allotted.
• If a corrective action plan is provided, and the
  issues are not time critical, the follow-up date
  should be adjusted to reflect the completion date
  of the corrective action plan.

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Hazard Report Processing Procedures (continued)
The Safety Coordinator / Safety Manager will
enter the report information into the company
confidential database, and

• Track the report as open. The Safety Coordinator
  / Safety Manager will monitor the progress of the
  report to ensure the report is answered in the
  time allotted.
• Enter all corrective actions of the report in the
  database and close the report.
• Notify the individual that submitted the report
  of the report status if the follow-up date is
  changed and of the corrective action taken when
  the report is closed.

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HAZARD PREVENTION
Hazard Prevention
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Hazard Prevention
The order of effectiveness of Hazard Controls

• Engineering Control Take it out
• Administrative Control Teach it out
• Personal Protective Equipment Work with it

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Hazard Prevention
Engineering Controls include

• Eliminate/minimize of the hazard Design the
  facility, equipment, or process to remove the
  hazard, or substitute processes, equipment,
  materials or other factors to reduce the hazard.
• Enclose the hazard, e.g., using enclosed cabs,
  enclosures for noisy equipment or other means.
• Isolate the hazard with interlocks, machine
  guards or other means.
• Remove or redirect the hazard, such as, with
  local and exhaust ventilation/jet blast.

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Hazard Prevention
Administrative Controls include

• Documented standard operating procedures and safe
  work practices
• Exposure time limitations
• Monitor the use of highly hazardous materials
• Alarms, signs, whistles, and warnings
• Buddy system
• Training

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Hazard Prevention
Personal Protective Equipment

• Includes respirators, hearing protection,
  protective clothing, reflective clothing and
  safety glasses.
• These may be acceptable as a control method
• When engineering controls are not feasible or do
  not totally eliminate the hazard.
• While engineering controls are being developed.
• When safe work practices do not provide
  sufficient additional protection.
• During emergencies when engineering controls may
  not be feasible.

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Assignment

• Develop a complete list of potential jobs or
  tasks with hazards by department.
• Perform a JHA on one or more high-risk areas.
• Are your controls adequate? Is there evidence to
  support this?
• Do you have a Safety Committee?
• When was the last time your company addressed a
  safety issue to employees?
• Review Module 4 Safety Management Plan
  Development of Hazard Identification Process
  More Tools.

This Concludes Webcast 3
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NATA Safety 1st Management System Plan
Documentation
Questions