Human Resource Management HRM

1
Human Resource Management (HRM)

• ERP Chapter 6

2
Practices in HRM

• Creating an Organizational Structure
• Conducting a Job Analysis The Cornerstone of
  HRM
• Acquiring Human Resources Recruitment and
  Selection
• Developing Human Resources Training and
  Development
• Assessing Human Resources Performance
  Management
• Rewarding Human Resources Compensation and
  Benefits

3
Organizational Management

• Designing organizational structure
• Functional, product, market, geographic, matrix,
  product team, etc.
• Centralized and decentralized organizations
• Information requirements
• Organizational units
• Positions
• Jobs
• Reporting structure

4
Job Analysis

• Cornerstone of HRM
• Process to identify and determine, in detail, the
  particular job duties and requirements, and the
  relative importance of those duties for a given
  job
• Collect information about
• Duties and tasks
• Environment
• Tools equipment
• Relationships
• Requirements
• Basis for other HRM functions

5
Job Analysis and HR Functions

• Selection
• Job duties in description
• Minimum requirements for screening applicants
• Interview questions
• Compensation
• Skill levels
• Responsibilities
• Performance review
• Performance standards
• Evaluation criteria
• Duties to be evaluated

6
Recruitment

• Information required
• Forecast of labor supply and labor demand
• Vacancy characteristics (qualification
  requirements)
• Personnel policies
• Recruitment sources
• Recruitment sources
• Internal and external
• Referrals, advertisements, universities,
  employment and temporary agencies, electronic
• Yield ratios
• Information to manage
• Job vacancy forms
• Applications and resumes

7
Potential Problems

• Lack of thorough job description
• Process takes too long lose potential
  candidates
• Mountains of paperwork to be evaluated, stored
  and retrieved

8
Selection

• Fit of the person with the job and organization
• Criteria for selection must be
• Reliable
• Valid
• Generalizable
• Useful
• Legal

• Types of selection methods
• Application and Bio-Data
• Interviews
• Cognitive Ability Tests
• Personality Inventories
• Work Sample and Performance Tests
• Drug Tests
• Beginning of employment
• Succession planning

9
Employee Turnover - Costs

• Hiring costs
• New hire costs
• Less productive
• Training requirements
• Loss of organizational knowledge/relationships

10
Training

• Continuous learning and learning organizations
• Designing effective training systems
• needs assessment
• employee readiness
• learning environment

• Training methods
• presentation
• hands-on
• Evaluating training programs
• cognitive
• skill-based
• affective outcomes
• results

11
Development

• Preparation for future positions
• Developing personal skills and competencies
• Types of development
• formal education
• varied work experience
• assessment centers
• Benchmarks
• job rotation
• mentoring
• Succession Planning

12
Performance Management

• Performance of
• employee
• organization
• department
• processes
• programs
• projects

• Information for employee performance management
• job analysis
• performance appraisal
• feedback
• Performance measure criteria
• reliability
• validity
• acceptance
• specificity

13
Performance Management

• Performance Measure Approaches
• comparative
• attribute
• behavioral
• results
• Performance Measure Sources
• 360 Degree Feedback
• Balanced scorecard

14
Compensation

• Determining appropriate pay level
• external competition
• market pay surveys
• benchmarking
• Job Structure Internal Equity, Job Evaluation,
  Hay Point Method
• Recognizing Employee Contributions with Pay
• merit pay
• incentive pay
• profit sharing
• skill-based pay

15
BENEFITS

• Benefits Account for 41.3 of Wages and
  Salaries
• Required Benefits Social Security,
  Unemployment, Workers Compensation
• Optional Benefits Private Group Insurance
  (Medical, COBRA, Disability, Dental, Vision,
  Child Care, etc.) Retirement (Funding, Vesting,
  Stocks, Bonds, 401k Plans, etc.) Payment for
  Time Not Worked (Vacation, Holidays, etc.)
• Managing and Communicating Benefits

16
INTEGRATION

• HR Integration of Personnel Administration with
  Organizational Management Organizational Units,
  Jobs, Positions and Personnel Areas, Sub-Areas,
  Employee Groups, Sub-Groups
• Centralized HR Personnel Management, Time
  Management, Payroll, Training and Event
  Management with Accounting, Logistics, Sales
• Logistics Materials Management and HR, Customer
  Service and HR, Sales and Distribution, CRM and
  HR
• Accounting Financial Accounting and HR,
  Controlling and HR
• Information Systems Reports in HR