Managing Change Inside the Agency: Making Our Own Processes Better

1
Managing Change Inside the Agency Making Our
Own Processes Better
URLs, Other Resources, and References
2
URLs and Other Resources

• HIPPA
• http//www.hhs.gov/ocr/hipaa/
• National Resource Center for Child Welfare Data
  and Technology
• http//www.nrccwdt.org/
• National Child Welfare Resource Center for
  Organizational Improvement
• http//muskie.usm.maine.edu/helpkids/
• Quality Assurance
• http//muskie.usm.maine.edu/helpkids/pubs.htmqapu
  bs
• Strategic Planning
• http//muskie.usm.maine.edu/helpkids/pubs.htmstra
  tegicplanning

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URLs and Other Resources (cont.)

• Project Management Institute
• http//www.pmi.org
• Software Engineering Institute
• http//www.sei.cmu.edu/cmmi/
• The Data and Analysis Center for Software
• http//www.thedacs.com/
• The Data and Analysis Center for Software
  Measurement Programs and Organizations
• http//www.dacs.dtic.mil/databases/url/key.hts?key
  code11
• The Institute of Electrical and Electronics
  Engineers, Inc.
• http//www.ieee.org

4
Selected References

• Boehm, Barry. Tutorial Software Risk Management.
  Washington, D.C. IEEE Computer Society Press,
  1989.
• Boehm, Barry. A Spiral Model of Software
  Development and Enhancement. ACM Software
  Engineering Notes 11(1986) 22-42.
• Charette, Robert N. Applications Strategies for
  Risk Analysis. New York, New York Intertext
  Publications, 1990.
• Charette, Robert N. Software Engineering
  Environments Concepts Technology. New York,
  New York McGraw-Hill, 1986.
• Charette, Robert N. Software Engineering Risk
  Analysis and Management. New York, New York
  Intertext Publications, 1989.
• Goldratt M. Eliyahu, and Cox, Jeff. The Goal.
  Great Barrington, MA The North River Press
  Publishing Corporation, 2004.
• Hamburger, David. The Project Manager Risk
  Taker and Contingency Planner (Part 1). Project
  Management Journal 2 (1990) 43-48.

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Selected References (cont.)

• IEEE Software. Managing Risk. IEEE Software. 14,
  3 (May/June 1997).
• Jeffersonian Consortium Inc. Effective Training
  Techniques, A Participatory Workshop for the
  Productivity Consortium. Herndon, Virginia
  Software Productivity Consortium, 1997.
• Keller, J. M. Development and Use of the ARCS
  Model of Instructional Design. Report No. IR 014
  039. Enschede, Netherlands Twente University of
  Technology, 1987.
• Software Engineering Institute. Capability
  Maturity Model Integration (CMMI), Version 1.1
  (CMU/SEI-2002-TR-001). Pittsburgh, Pennsylvania
  Software Engineering Institute, Carnegie Mellon
  University, 2000.
• Software Productivity Consortium. Integrated
  Systems and Software Engineering Process,
  SPC-96001-CMC, Version 01.00.04. Herndon,
  Virginia Software Productivity Consortium, 1996.
  
• Ould, Martyn. Strategies for Software
  Engineering Management of Risk and Quality.
  Reading, Pennsylvania John Wiley and Sons, 1990.