2003 AGIFORS

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2003 AGIFORS

• AKL
• June 15-18, 2003

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Keeping Up With New Names!!!
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Sabre Holdings Fast Facts

• Industry leader in multiple travel channels
• Revenues of 2.06 billion in 2002
• SP 500 company
• NYSETSG
• Headquarters in Dallas/Fort Worth, Texas
• 6,500 employees in 45 countries

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Sabre Holdings Worldwide
Top 10 Largest Offices (approximate employee
numbers, including Travelocity)
1. Dallas/Fort Worth (3,380) 2. San Antonio
(600) 3. Clintwood, VA (235) 4. Plains, PA
(222) 5. London (210) 6. San Francisco
(145) 7. Tulsa (140) 8. Sydney (125) 9. New
York (105) 10. Sao Paulo (100)
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Sabre Airline Solutions

• Airline Products and Services
• Provides a broad rangeof software solutionsto
  airlines
• Reservations andDeparture Control
• Supports criticalairline functions sales,
  distributionand daily operations
• Hosts more than 70 airlines
• Consulting
• Focused industry experts to helpairlines achieve
  optimum results

Sabre Airline Solutions
Airline Reservations
Flight Operations
BusinessProcessManagement
Loyalty ManagementMarket Dataand Analysis
CargoManagement
Solutions atthe Airport
Planning and Scheduling
Maintenance and Engineering
Dining and Cabin Services
Crew Management
Fares Management and Revenue Management
Finance Systems
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Market Leadership

• By distribution channel

Distribution Channel
Sabre Holdings Share
Channel Share
Sabre Holdings Business
Total Agency Online/Offline
47
53

• Travel AgencyBrick and Mortar

49
40

• Online Consumer

11

• Online Corporate

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Supplier Direct
47
39
Source Industry data and Sabre Holdings
North America only.
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Financial Strength
Stability of Long-Lasting Company

TSG
Capital Structure
EarningsPower
HighLiquidity
MarketCapitalization
SP 500Company
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Strong Platform for Growth

• Industry leader in multiple travel channels
• Four distinct businesses serving travelers,
  corporations, travel agents and travel suppliers
• Strong brands in high-growth online leisure and
  online business travel
• Robust, innovative technology
• History of strong balance sheet and free cash
  flow

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AirOps Control Suite

• The Sabre AirOps Control suite consists of
  six products

• Sabre AirOps Movement Manager (formerly
  AirOps)
• Sabre AirOps Dispatch Manager (formerly
  AirPath)
• Sabre AirOps Load Manager (formerly
  SteadyState)
• Sabre AirOps Decision Manager (formerly DSS)
• Sabre AirOps Ground Manager (formerly
  GroundOps)
• Sabre AirOps Reaccommodation Manager (formerly
  PRM)

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AirOps Control Suite
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Flight Operations
AirOps Control Suite
Flight Control Suite
FliteTrac
AirOpsMovement Manager
AirOps Decision Manager
AirOpsDispatch Manager
CrewPlan
AirOpsGroundManager
AirOpsReaccommodationManager
CrewTrac
AirOpsLoad Manager
AirCrews
CrewQual
AirFliteSchedule Manager
AirFliteSchedule Manager
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AirOps Control Suite Architecture
Client
GUI Components
Client
Presentation
GUI Server
Web Server
Server
Ground Manager Java
Movement Control C
Load Planning C
Flight Planning Delphi
Decision Manager Java
Message Manager Java
Alerts Manager Java
Business Object
Resource Services
Data Access
Host Access
File Access
Common Database
Resource
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System Operations Control
Movement Control Gantt
Flight Planning
Load Planning
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Decision Manager

• Decision Manager v1.0 released April 2001
• Maintenance scheduling constraints
• Aircraft positioning requirements
• Airport flow rate reduction
• Strategic flight protection
• Aircraft/Equipment restrictions
  (station/flight/route)
• Minimum equipment list restrictions (APU, ETOPS,
  TCAS, Thrust Reverser)
• Airport restrictions (curfew, gates)

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Decision Manager

• Decision Manager v2.0 released April 2003
• Flight Diversion
• Flexible maintenance handling
• Market (segment) protection
• Alternate delay generation (passenger transfer,
  crew connect)
• Expanded minimum equipment list
• Dynamic weather restrictions
• Airport slot management

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Supplemental Products

• New Products - (released Dec 02)
• Reaccommodation Manager
• The Passenger Reaccommodation Model (PRM)
  determines alternate itineraries of all
  passengers affected due to cancellations based on
  predetermined priorities and rules set by the
  airline
• The airline, after reviewing multiple What-If
  cancellation scenarios, can publish the results
  and initiate rebooking
• Ground Manager
• AirOps system will generate appropriate alerts in
  the system to warn the Ops Controller on the
  impact to schedule due to changes in start, end
  and duration of scheduled ground operation tasks

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Value Proposition

• Customer ROI
• Improve On-Time-Performance (OTP)
• 7-10 reduction on delayed flights
• 7-10 reduction on cancellations
• 20-25 reduction on ferry flights
• 8-10 reduction on disrupted flights
• Improve maintenance yield
• 1-2 increase of fleet utilization
• 20-25 reduction in communications charges
• 8-10 productivity increase

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Client Testimonials

• Press release issued on Gulf Air savings on July
  16, 2002
• According to Gulf Air, Bahrains leading air
  carrier, the company has reduced costs by more
  than 1 million over a one-year period and
  improved its on-time performance by 7 percent by
  using Sabre AirOps decision support software.

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Client Testimonials

• Press release issued by China Southern Airlines
  on August 5, 2002
• China Southern Airlines, the largest airline in
  The People's Republic of China, is pleased to
  announce that its now fully operational System
  Operational Control center is already "worth its
  weight in gold".
• The SOC system has helped China Southern Airlines
  make 1,623 flight adjustments resulting in a
  profit of RMB 31.46 Million (US 3.8 Million)
  the SOC's computerized flight planning has saved
  2,368 tons of oil - worth more than RMB 6.63
  Million (US 800,000) and the SOC has taken
  advantage of the price differences and planned
  for the loading of 28,860 tons of aircraft oil in
  Hong Kong, worth more than RMB 27 Million (US
  3.2 Million)

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Client Testimonials

• ANZ did not have an integrated SOC and was
  looking for a suite of products that could be
  used to effectively manage their network
  operations
• Now with AirOps as the single source of latest
  flight information, several other departments and
  systems have access to accurate and up-to-minute
  information
• Eric Morgan, Air New Zealand a new way of
  managing processes using dynamic
  technology.staff is more proactive and solution
  based
• Euro-controlled carriers can improve on-time
  departures by up to 25 percent through the use of
  the Sabre? ECSlots? real-time slot request and
  management module. The module allows airlines to
  track and manage their Euro-controlled airport
  slots, thereby reducing the opportunity for
  missed departure windows

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AGIFORS 2003

• COME SEE US IN
• CALDER MACKAY ROOM 2
• (WE HAVE GREAT GIFTS!!)

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Contact Information

• Apurva Mathur
• 1 817 264 7667
• apurva.mathur_at_sabre.com
• Kamal Singhee
• 1 817 264 3941
• kamal.singhee_at_sabre.com